NL
35-50 years of age | Experience level: 2-5 safaris
It is a reliable operator, which responds very quick.
I only booked a 13 day round trip two weeks prior to the day of arrival. Thanks to the quick responses of the operator everything we wanted was possible. And we had a great driver/guide to who was open for our requests to grap lunch, dinner or drinks outside the hotels.
50-65 years of age | Experience level: 2-5 safaris
I recommend Golden Rwanda to all other travelers!
I researched a number of tour operators before selecting Golden Rwanda and I am very happy with my decision. I worked with Frank to create an itinerary that was well-tailored to my interests and fit within the 7 days/8 nights that I had available. Frank was very responsive to my questions and knowledgable. Golden Rwanda accommodated me as a solo traveller for a very affordable price, a service other operators did not offer. Taufique picked me up at the Kigali airport upon my arrival and dropped me 8 days later- safe and very satisfied with my Rwandan adventures. He greeted me each day with a smile and excitement for that day's activities. He was an extremely pleasant and knowledgeable guide who went out of his way to ensure that I had a well-prepared cappuccino every morning and a positive experience over-all. I really liked the accommodations that Golden Rwanda selected for me. Each was clean, comfortable, and offered good service and food. The activities were remarkable - trekking with gorillas, chimpanzees, and golden monkeys; kayaking on lake Kivu; and cultural activities such as the Kings Palace Museum. Transportation between locations was safe and comfortable. I found Rwanda to be a beautiful country and Rwandans to be warm and gracious. I particularly recommend the gorilla trek and, if possible, go more than once. I did it twice and each was a unique experience. I also recommend the Genocide Memorial in Kigali. It was informative, thought provoking, and extremely moving. I would book with Golden Rwanda again if given the opportunity and recommend them to other travelers.
Muhamad did a wonderful job. He has great English and is kind and smart and hard working.
Muhamad did a wonderful job. He has great English and is kind and smart and hard working.
The tour itself is awesome. The car is comfortable, The rate includes a breakfast buffet and a big lunch plate. The company booked me the day before. They are a better value than some other places.
50-65 years of age | Experience level: first safari
Jean Claude was fantastic!
Jean Claude was a fantastic guide who was so helpful and informative! Our family had an amazing time! We always felt safe and trusted him immensely!
Thank you!
GR
20-35 years of age | Experience level: first safari
Gentle and helpful
We had the daily tour in Akagera National Park. Everything was amazing! The experience was incredible thanks to our guide Mr. Taufique and his professionalism. Definitely worth the money!
20-35 years of age | Experience level: 2-5 safaris
Beautiful Gorillas, Safari, and Country
I had a really good experience with this tour operator, and had a great guide, Taufique. He always went above and beyond for us, even finding us some of the best fruit in Rwanda, and driving us everywhere. The Gorillas are amazing, the Safari is great, and everything was incredibly smooth even though we booked less than a week before.
IT
20-35 years of age | Experience level: first safari
Kind and responsive to our request
For all of us was the first safari ever and we're more than excited now. Taufique was a wonderful and very kind guide! He showed us the wonders of Akagera Park, stopping each time we asked him in the perfect spots to look at the animals!
The experience was amazing even though it rained at certain times, in fact, thanks to the opening jeep roof we spotted lots of animals: giraffes, elephants, antelopes, baboons, hippos, and thanks to the funny and immersive boat trip option even a crocodile in the lake!
We had just some troubles with the pickup time, cause the jeep broke a few minutes before and the guide was a little bit late, but we forgot immediately this little problem thanks to the amazing and unique experience that Taufique gave us live!
CA
50-65 years of age | Experience level: first safari
Simply perfect !!
So much to say about this Safari.At first at the agency we were a bit confused but after a while everything went clear.Benoit took us back at the hôtel. Then we were in contact with Toufik the driver who was also our guide.What an amazing person,very professional,he answered all our questions and beyond.He knew where to go to find the different species of animals.He offered an excellent service.We spent one Night in a luxury tent that looks like a 5 stars hotel,the staff was so kind and efficient,the food was excellent and the night hearing the sounds of the Savannah was thrilling.I would do it again but i would spend two nights.
I wish everyone experienced this at least once in their life.
65+ years of age | Experience level: first safari
Amazing customer service
Gorilla and golden monkey trek
Jul 2024 • Solo
I went on a gorilla and golden monkey trek with Golden Rwanda Safaris, both amazing and truly unique experiences with the animals. We were within a few feet of the gorilla family. The 2-3 yr old juvenile gorillas were tussling and climbing trees and vines almost the whole time. The golden monkeys were just beautiful and such fun to watch scampering in forest trees and also on adjacent farmland, digging up and eating potatoes. Frank, the tour operator, was amazing, going above and beyond any company I have ever dealt with.
He had told me that his primary goal is customer service, and he demonstrates this approach beyond any expectations I had. Through many emails and also phone conversations with Frank, he clarified any questions I had regarding the trip and was always there when needed. His professionalism and flexibility were outstanding. He was truly magnanimous on the last day when he personally took me to the airport at 9 AM when it was discovered at the last minute that my flight was re-scheduled for 12 hrs later. He took me back to his office in Kigali and personally saw to it that one of his guides met up with me to tour the city and see more sights we missed the first day before returning me to the airport in the evening. Both my original guide and guide that last day were pleasant, reliable and knowledgeable about Rwanda and the wildlife.
I would highly recommend Golden Rwanda Safaris to anyone. Frank is a true treasure
BE
50-65 years of age | Experience level: first safari
It is a fantastic, super friendly and reliable tour operator that I recommend to everyone!!!
We booked in advance a 1 day unforgettable safari tour to Akagera National Park.
The booking and further communication went very smoothly via email and WhatsApp with Frank.
On the agreed day our wonderful guide Taufique picked us up at 5am at our hotel to take us to the park in a comfortable jeep. On the way he gave us, without being pushy, a lot of explanation about Rwanda, the culture, the nature, the sights and he encouraged us to ask him all our questions. He even stopped to let us enjoy a beautiful sunrise.
In the park we enjoyed a delicious breakfast buffet and a tasty lunch and Taufique made a great effort to show us as many wild animals as possible from start to finish!
The safari tour was not cheap but definitely worth the money!
Taufique and Frank also gave us a lot of information about renting a car for our road trip through Rwanda and also about the state of the roads and safety on the road. In the end we were able to rent the car through Golden Rwanda at a very reasonable price per day.
So, i would love to recommend Golden Rwanda Safaris to everyone!
Thanks for everything you did for us Frank & Taufique!