AR
20-35 years of age | Experience level: 2-5 safaris
Truly impeccable service
Jane and her team are truly amazing and effortlessly go above and beyond without the hint of a fuss. That Jane provided us with fantastic advice and recommendations, as well as prompt and efficient email correspondence was great but also expected from a high end travel service. A small example from our trip of why Tanzania Exclusive Journeys stands apart from similar high end travels services occurred while we were on Kilimanjaro.
My Husband, a friend and I decided to accelerate our climb and finish a day early so we could try and arrange for our friend to join us for 2 days on Safari. Jane fielded numerous phone calls from us on the mountain on a Friday evening and within a couple hours had booked the perfect lodge and found a number of suitable flights from different remote airstrips.
20-35 years of age | Experience level: first safari
The perfect experience
Qualified tours- We throughly enjoyed our entire experience with qualified tours, going on the 3 day safari to Tarangire National Park, Ngorongoro crater and the Lake Manyara national Park. Special mention to our safari host Mdee who clearly had an excellent knowledge of the animals and a passion for his job, which made the experience even more memorable. The food whilst on safari was excellent and exceeded expectations. Alongside this we were situated at hando coffee lounge, included in the package, which was an excellent location for the safari and provided a great base to relax. Would recommend this company to anyone thinking of a safari for both value and quality.
BR
50-65 years of age | Experience level: 2-5 safaris
Perfection from start to finish.
An excellent guide, perfect hotels, and all the arranged services were delivered as promised.
CN
20-35 years of age | Experience level: first safari
Wonderful Trip of Serengeti
We had 1 week of holidays in Tanzania and we are glad that we choose Mercury Zanzibar Safari for all the arrangements. I had contacted them for the Safari and hotel for Zanzibar. The lodges and the hotel that they have selected were better! They perfectly understood our expectations and made very good suggestions to us. We did not have any problem with Mercury Zanzibar Safari neither for the hotel nor for the Safari in Lake Manyara,Serengeti and Ngorongoro. Our driver was very nice and kind to us. He had very good knowledge about the places. Mr.Ndamungu from Mercury Zanzibar Safaris was very helpful since the beginning until the end of the trip. You can 100% trust Mercury Zanzibar Safaris
PL
20-35 years of age | Experience level: first safari
Professional and very friendly
Everything was ok. People from this company are excellent. Everything was perfect. They want to get my satisfaction.
20-35 years of age | Experience level: over 5 safaris
It was the best safari of my life
They were to my expectations.. The travel,park,food and accommodation. Everything was great
65+ years of age | Experience level: first safari
Beyond our expectations!
I found Golden Rwanda Safari’s from reading reviews online. After contacting Frank, the owner, I just had a good feeling about this company. He had an initial package that combined Rwanda mountain gorillas with Kenyan safari’s (my dream trip). We planned the 12 day trip and Frank was so patient with me as I customized so many parts of it. We paid for the trip ahead of time to guarantee good hotel rates per Frank’s suggestion. As we got close to the trip, I worried a little if all would go well since no one I knew had used Golden Rwanda Safaris. I could not have been happier. We were met at the airport by our amazing Rwandan guide, Sufiane. He took care of us like we were family. We had beautiful hotel rooms (I think often the best rooms of the hotel) and a very comfortable truck. Sufiane always kept us informed of timing and sights we were seeing. Rwanda is so beautiful and seeing the Mountains Gorilla’s was beyond amazing.
We flew to Kenya and we were met by our Kenyan guide, David. Again, he treated us like family. He is so knowledgeable about the animals and could spot them so quickly. He kept us on track for all our safari’s and since it was just two of us with David, he would tailor the day to what we wanted to see. We had a comfy pop up roof truck that had windows you could easily close (to avoid dust). Our hotels were fantastic and it was hard to leave sometimes. The hospitality in Kenya and Rwanda is wonderful.
The cost of our trip was similar to many other tour companies. We had no added fees, whatsoever, when we were there. The customer service, communication and reliability of Golden Rwanda made this a trip of a lifetime. We were able to have dinner with Frank, which was really a personal touch and unexpected. We saw the Big 5 along with so many other animals and we were up close and personal with many of them. I would not hesitate to use Golden Rwanda Safaris again and I highly recommend them to anyone traveling to East Africa!!
50-65 years of age | Experience level: over 5 safaris
Golden Rwanda made our trip to Rwanda one of our best trips ever!
Our family of four (2 parents and 2 kids aged 17 and 21) wanted to go to Rwanda to do gorilla trekking but the more we learned about Rwanda, the more time we wanted to spend in the country. We reached out to Golden Rwanda and they did an excellent job helping me organize what turned out to be a 16 day trip! Communication with Frank (the owner) was excellent and we landed on a trip were we would go to the genocide memorial in Kigali, Nyanza royal palace, Nyungwe National Park (chimpanzee trekking, hiking, and colobus moneys), Lake Kivu (coffee plantation, fruit bats, and relaxation), Volcanoes National Park (2 days gorilla trekking & 1 day golden monkeys), and Akagera National Park (2 days in the south, 3 days in the north). We have traveled quite extensively in and out of Africa and this trip ranks up there with one of the best ones we have done. We were picked up by our guide/driver (Taufique) late at night in Kigali and quickly dropped off a the Governors Residence for a good night's rest (highly recommend this place). We would spend the next 16 days with Taufique in Rwanda. The two days of gorilla trekking were something that had to be reserved well ahead of time (Golden Rwanda did this for us) but everything else in the trip would be discussed the day before. I love this approach of having an outline of a plan but adjusting it along the way depending on the desires of the group. This was something that we have rarely had with a tour guide and it made the trip fantastic!!! We ended up experiencing things that were not in the original plan (such as ziplining in Nyungwe, the fruit bats on Napoleon Island, colobus monkeys in Nyungwe, walking with rhinos in Akagera, coffee plantation on the edge of Mount Kivu) and also eliminated some things that were too much (i.e. an extra day hiking in Volcanoes NP). Taufique was a master of logistics...getting us to where we needed to go, making sure lodging was ready for us, organizing food/coffee stops, and recommending activities along the way. He basically organized everything. Additionally...he was our wildlife guide in Akagera (which is a phenomenal park!!). So...first of all...go to Rwanda for more than gorillas....Nyungwe, Akagera, and Lake Kivu were particularly fantastic. It is an AMAZING country with so much to see and really nice people. Second...GO with Golden Rwanda and have them run the trip for you. It was fantastic and I highly recommend them!
CH
35-50 years of age | Experience level: 2-5 safaris
A great Discovery of Rwanda thanks to Golden Rwanda Safaris
Our family of 4 just returned from a one-week discovery of Rwanda and its natural parks. We truly recommend Golden Rwanda Safaris.
- From the beginning, Frank, the owner, was very fast to answer and always gave us good ideas for our trip. The booking and payment was very easy and safe, which made us confident.
- Our guide, Taoufique, was very friendly and fun, very knowledgeable and always trying to give us the best experience. Thanks to him, we discovered so much about Rwanda.
- Rwanda is an amazing country. We didn’t know a lot before, but we were really touched by the history, the people, and the fact that the country is so safe and clean. Everywhere we stayed, the hotels and lodges were very good, with the best rooms and delicious food.
- Of course, the gorilla trekking was the highlight of the trip (really worth it !) but we also enjoyed many other activities, like walking with rhinos in Akagera and doing the zipline in Nyungwe hills.
We had a wonderful time and we would love to come back to Rwanda again with Golden Rwanda Safaris.
35-50 years of age | Experience level: first safari
Very pleasant and easy to work with.
Ndamungu was very pleasant to deal with everyday! !