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Ana   –  
Spain ES
Visited: September 2016 Reviewed: Oct 7, 2016

Email Ana  |  20-35 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Ana and not that of SafariBookings.
Be careful! They tried to cheat us!
1/5

Our experience with Pega tours was terrible! We booked two safaris with them ( Hell's gate and Nakuru). We made the deal with Peter, and he charged us 50$ each for the driver and guide in Nakuru and another 50$ each for driving us to Hell's gate and hire a guide in there. The entrance fees and the bike rental were on us.
At Nakuru everything went all right , but when we arrived to Hell's gate they told us we had to pay for the guide. We called Peter and we explained him that we paid 100$ to him for the driving to Hell's gate but also for having a guide in there, and he just hung up the phone to us after saying the 100$ were just for the transportation. Even the guides from Hell's gate were shocked for what he was doing !!! Eventually, our driver, who was great, managed to talk to him and convince him to pay the guide, because we were already talking about coming back to Nakuru.
So my advice is: do not hire anything with them, or at least with Peter! He'll try to do the same!

Average User Rating
4.3/5
Rating Breakdown
  • 5 star 27
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 11
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