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Baby Bird Tours and Safaris
- Office In:
- Size:
- 5-10 employees (Founded in 2023)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
-
KETZ
- Price Range:
- $2,257 to $13,019 ppper person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CA
Email Sana | 20-35 years of age | Experience level: first safari
Terrible Experience: Vehicle Breakdown, incorrect quotes/itinerary, and Completely Blocked
We booked a private safari to the Masai Mara with this operator, and it was a deeply frustrating experience from start to finish. We feel entirely let down by their lack of professionalism and broken commitments.
Horrible Communication: Before the tour, getting basic pickup and driver info was an uphill battle. We had to text multiple times and were constantly ignored or given misleading timelines until we proactively followed up.
Ruined Safari Time: The jeep they provided was old and broke down in the middle of our trip. Despite paying for a private game drive, we were forced into a group safari on day one and then wasted a half-day waiting for repairs. After travelling that far all we wanted to do was maximize our time on safari but were unable to do so due to the old and broken jeep.
Unengaged Driver: Our driver was uncommunicative and silent about the wildlife, unlike other informative guides we have experienced.
Paid for Services Denied: Our official quote explicitly included a morning game drive on the final day. When the time came, they refused to honor it, casually dismissing it as a "quote error" even though it was exactly what we paid for.
Zero Accountability: They promised to discuss compensation once we returned to Nairobi. Instead, after a single phone call where they claimed they needed an "audit," they completely blocked our number to avoid resolving the issue.
We feel we did not receive the services we paid for and were completely ghosted when we asked for a resolution. Save yourself the headache and do not book with them.
Email Lara | 50-65 years of age | Experience level: 2-5 safaris
Very good communication and reliable, the safari was amazing!
I was on a tight budget for myself and my 3 children, and Baby Bird delivered exactly what we wanted for an excellent price. The two day safari was incredible, Tsavo East delivered over and above our expectations, we saw lions and a cub! Lots of elephants and so many other animals plus the scenery was spectacular and so peaceful… I can highly recommend, a will use them again.
Reply from Baby Bird Tours and Safaris
Posted on Apr 2, 2026"Thanks for the lovely review, Lara! We're thrilled you had a great experience—if you'd like to share any photos, please tag us so we can feature your amazing shots!
CH
Email Annalise Emilie Räss-Hügli | 65+ years of age | Experience level: first safari
very special and different to our country, hot, Interesting
Very nice trip, good driver. We would have loved a little more information on wildlife etc. But we can recommend Babybird. They looked well after us.
Email Daniel | 20-35 years of age | Experience level: first safari
An Amazing Experience
Overall, our experience with baby bird tours was great. Our driver and guide for the day, Festus, arrived on time and was a fantastic driver. We felt safe the whole time despite some pretty intense traffic and roads 😄.
Throughout the drive to the park and within the park, he offered great information and answered all our questions.
The park itself is an absolute must visit, truly magnificent
The only negative feedback I have is the game drive time ends up being less than advertised, after lunch, we pretty much took a direct route out of the park and it didn't seem there was any intention to really look for animals.
But we arrived back in time and overall had a fantastic day, thank you!
Reply from Baby Bird Tours and Safaris
Posted on Feb 1, 2026"Thank you so much for taking the time to leave such a wonderful review! We are so glad to hear that you had a fantastic experience on your safari".
PL
Email Julia | 20-35 years of age | Experience level: first safari
Amazing safari experience with really a terrible airport transfer.
The Tsavo East Safari experience was amazing. Honestly one of the best experiences in our lifes. The freelance safari driver was really good and profesional.
The Safari 10/10
Voi Wildlife Lodge hotel at the safari was good as well. Unfortunately no A/C in the room and it was really hot. The food was nice. The best part of this Lodge was the view - we could see many wild animals, including hippos!
The worst part of our trip was the transfer from the airport to Safari and then from safari to Diani.
The car we got picked up by, was very old and could barely reach the speed of 70km/h. We were overtaken by trucks… The journey that was supposed to take 3h according to google maps, took us 4h.
On the was from Safari to Diani, the car broke down… which wasnt surprising at all. We waited 1h for some other guys to try and fix it, but without success. Our guide eventually paid the guys to take us to Diani with their car, which was significantly better.
But unfortunately, the second car broke down as well! This time we managed to get to some mechanic and it was done after around 15 minutes.
Very exhausting and unpleasant journey. This time instead od 3h 30’ - it took us 5h.
Better ask about the car, before booking!
NL
Email Ron | 50-65 years of age | Experience level: 2-5 safaris
Chris was good and friendly
The safari was perfect, and the guide and Chris also !
But the lodge was below what we were expecting!
PL
Email Kamil | 20-35 years of age | Experience level: first safari
Two days private safari, worth to recommend
First of all I must say that safari in Tsavo East is unforgettable experience. The views and presence of wild animals was a very special moment in our lives, and we're simply out of words to describe how incredible feeling it was. Karanja and Chris were very nice and they showed us lot of interesting places and animals. We felt secure and well cared for whole trip. We didn't have a luck to see male lion, leopard and rhino (for the last ones Tsavo West is probably better), but that's undersandable risk with wild animals.
We agreed with Chris to change a bit second day of the trip, to have a tour through Mombasa (Tusks, Fort Jesus and Spiece Market).
Reason for 4/5 stars is unexpected change in location of our accomodation as we chose Voi Safari Lodge, but due to overbooking we stayed in Voi Wildlife, and we'd been informed of this fact in front of the second lodge and not earlier. I know, that it's due to lodges management, but comunication could be better. Voi Wildlife wasn't bad, but it was cheaper option in other options so that's why I've been a little disappointed. Tsavo East helped me to get rid of bad feelings though :)
Tips for others: 1) Jeeps seems like a better option not only due to their appearance, but also they allow the guide to join looking out for the animals. 2) Mombasa tour wasn't that special as safari so it's better to use two game drives at second day.
Generally I'd recommend this trip, with minor remark to Chris.
Email Fiona | 20-35 years of age | Experience level: 2-5 safaris
Fabulous safari!
Sammy was a great guide and had loads of knowledge! Really enjoyed the three days.
Hotel serena in the Masai Mara was amazing too! Food and pool were lovely. It is pretty far away and is around 1.5 hours from the entrance of the park and over a bridge which can close during off peak season due to the river.
Only issue going in March was some roads/ bridges were closed due to bad weather previously (we had nothing but sun when we were there). Felt it didn’t allow us to explore certain areas of the park (but again if you’re going in off season this is likely but something to know).
Overall fabulous trip
Reply from Baby Bird Tours and Safaris
Posted on Apr 2, 2026"Hi Fiona, thank you so much for taking the time to write such a thoughtful review! We are absolutely thrilled to hear that you had an incredible time on your safari. I will be sure to share your compliments with Sammy—he will be delighted to know he made your trip memorable. We look forward to welcoming you back for another adventure soon!"
RU
Email Polina | 20-35 years of age | Experience level: 2-5 safaris
A good driver-guide. It was comfortable. Clear organization.
We really enjoyed the safari with our guide Omar. Everything was organized well. We have received answers to all our questions.
CZ
Email Marcela | 50-65 years of age | Experience level: 2-5 safaris
Exciting experience with a professional approach.
Everyone showed a very professional approach. Our safari experience was truly uniqe. Despite coming in the rainy season we’ve seen a lot of animals thanks to Babybird’s car selection and experienced drivers.
Disclaimer
- All corporate and/or tour info is provided by Baby Bird Tours and Safaris, not SafariBookings
- The tours offered by Baby Bird Tours and Safaris are subject to their terms & conditions