Reviews

Average User Rating
4.9/5

Rating Breakdown
  • 5 star 44
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1

Sort By: Date Most Helpful Rating 1-10 of 47 Reviews
Vanessa   –  
United States US
Visited: February 2026 Reviewed: Feb 10, 2026

Email Vanessa  |  35-50 years of age  |  Experience level: first safari

The review below is the personal opinion of Vanessa and not that of SafariBookings.
Unprofessional
1/5

We paid $1,200 for a 3-day Masai Mara safari and had a very disappointing, and at times, unsafe experience.

The guide provided little actual guiding or group management. For most of the trip, the vehicle felt like a party bus rather than a professional safari.

More concerning were the safety issues:
• the guide drank beer before driving
• frequently used his phone while driving
• failed to manage disruptive behavior
• at the end of the trip, we were dropped off at a gas station on the side of the highway and told to take an Uber instead of being transported to our accommodation as arranged.

The company later acknowledged the problem and suspended the guide, but refused any refund or compensation.

This was a once-in-a-lifetime trip that fell far below professional standards. I would not book with them again.

Oda   –  
Netherlands NL
Visited: March 2026 Reviewed: Mar 15, 2026

Email Oda  |  20-35 years of age  |  Experience level: over 5 safaris

Good price and beautiful park
4/5

The park is truly beautiful. Compared to other safaris, we had never seen so many animals in one day (we were there in march). Our guide was a really good driver and he was decent at spotting animals. We had another guide for a while who was much more enthusiastic and lively though.
We booked a private tour, but due to car problems or other issues, we had to share most of the time with other people in the car.
A friend of a friend recommended doing the budget option, but specifically the lenchada camp wasn’t too great. It’s very basic. It is okay if you prepare well for camping, but we didn’t receive much info beforehand.
The value for price of the whole trip overall was good, cheaper than many other options. But I would recommend the mid range if possible for your budget, other travellers said their lodges were great. Or maybe if they choose another budget camp it can be better. Communications with tour operator was great, very quick reply’s and was flexible.
Overall we enjoyed the experience.

Premek   –  
Czech Republic CZ
Visited: June 2025 Reviewed: Jun 12, 2025

Email Premek  |  20-35 years of age  |  Experience level: 2-5 safaris

We had a smooth tour
4/5

Pickup, payment, transport, game drive, food - everything was fine, no issues. Tour guide could be more attentive, explaining where are we going or why are we stopping, but overall good experience.

Rixt   –  
Netherlands NL
Visited: June 2026 Reviewed: Jun 18, 2026

Email Rixt  |  20-35 years of age  |  Experience level: first safari

Amazing
5/5

Our safari trip was amazing thanks to our guides, Johnson and James. Their expertise and dedication helped us see the Big Five and made the experience truly unforgettable.

Gjolt   –  
Netherlands NL
Visited: June 2026 Reviewed: Jun 16, 2026

Email Gjolt  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

James and Johnson where amazing tour guides who drove us through Amboselli towards and in Masai Mara and dropped us at the airport. they made the experience really great and because of them we seen the big five. Big props to them :)

Janine   –  
Netherlands NL
Visited: June 2026 Reviewed: Jun 16, 2026

Email Janine  |  20-35 years of age  |  Experience level: first safari

tour guides were amazing! good drivers, knew the spots and good service!
5/5

Tour guides were amazing only the planning made by de organisation was too tight. Tour guides did everything they could to make the trip worth the money and always took good care of us.

Jolijn   –  
Netherlands NL
Visited: June 2026 Reviewed: Jun 16, 2026

Email Jolijn  |  20-35 years of age  |  Experience level: first safari

Amazing experience
5/5

We found this company through Henry, who helped us give shape to a trip specially for us! He has been a great help, always responding quickly.
We loved our time going through Amboseli and Masai Mara. James and Johnson made sure we saw as much amazing things as possible, with their help we saw the BIG FIVE! We were very happy with them as our guides.
The cars were comfortable and stocked with drinking water. We were very happy that the organization could accommodate our group of 10 people. We had a great time!

Jessica and Amon   –  
United States US
Visited: June 2026 Reviewed: Jun 11, 2026

Email Jessica and Amon  |  20-35 years of age  |  Experience level: first safari

great experience
5/5

Hello, the trip was successful and a good experience. Jambo mara was also a great choice. We loved it. Thank you for the experience.

Penny & Nick   –  
United Kingdom UK
Visited: May 2026 Reviewed: Jun 2, 2026

Email Penny & Nick  |  50-65 years of age  |  Experience level: first safari

Excellent
5/5

Solo Safari were brilliant from.start to finish. The experience we had in the Masai Mara was beyond our expectations. We found Chris reliable and extremely informative and knowledgeable. Thank you all.

Ceccy   –  
Kenya KE
Visited: April 2026 Reviewed: Apr 20, 2026

Email Ceccy  |  35-50 years of age  |  Experience level: over 5 safaris

Reliable and Professional Tour Operators
5/5

Highly Recommend Solo Safari Update for a Personal Touch. They provided us with exceptional Service and even negotiated a Late Check-out for Us!" Kudo's to Xavier who was our point of contact.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 44
  • 4 star 2
  • 3 star 0
  • 2 star 0
  • 1 star 1
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