Reviews

Sort By: Date Most Helpful Rating 11-20 of 38 Reviews
jillian   –  
United Kingdom UK
Visited: October 2025 Reviewed: Nov 3, 2025

Email jillian  |  50-65 years of age  |  Experience level: over 5 safaris

Very friendly,helpful and informative
5/5

We booked 3 trips through Black Santa. We were given all the information in advance and any questions were responded to quickly. Everything ran to time and small changes were made to suit our wishes.
The trip to Tsavo is a long day out but worth it to see all the amazing wildlife.
On the Wasini trip we saw dolphins and had some wonderful snorkelling, able to go at the pace of our group with the guide pointing out fish and octopus to us. The stop on the sandbank was magical.
At Shimba Hills there was not so much wildlife but our guide worked hard to find as much as possible for us to see. The walk to the waterfall is lovely but be prepared to get back up the hill afterwards as some it it was quite steep.
We enjoyed each trip. Our only comment was that the safari vehicle was not so comfortable, especially if you need a bit of leg room.

Bisrat   –  
Ethiopia ET
Visited: December 2025 Reviewed: Dec 9, 2025

Email Bisrat

Very friendly, described all the places and even carried my bag most of the way biking to and from
5/5

The driver(Steven)came to where I was staying on time and was friendly throughout the journey even stopping for a photp on the way. At Hells gate, I had a try of multiple bicycle before goinig inside and after Hells gate, Steven took me to the lake. All in all, It was an active experience biking through Hells gate and going on a boat ride.

Vanessa   –  
France FR
Visited: December 2025 Reviewed: Dec 21, 2025

Email Vanessa  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing experience
5/5

It was an amazing trip with our guide Patrick ! He tried to do the best for us , we had a lot of informations about wildlife and animals !
We saw lions, baby leopard, elephants, giraffe and more. The hotel had an amazing view and a very nice spot to see animals .
We recommend this agency and the guide Patrick ! Thanks

sandra cozzi   –  
Belgium BE
Visited: December 2025 Reviewed: Dec 31, 2025

Email sandra cozzi  |  50-65 years of age  |  Experience level: 2-5 safaris

Perfect communication & organisation
5/5

We booked our safari from Belgium without knowing whether we could trust how the trip would unfold. Well, today I can say that we made the right choice! Communication with Herbert was excellent—he did everything to ensure that everything went perfectly and always replied very quickly to our questions. Our driver, James, was very patient and went out of his way to show us as many animals as possible. The jeep and the lodges were very comfortable. In short: everything was perfect!

Oliver   –  
Germany DE
Visited: October 2025 Reviewed: Jan 11, 2026

Email Oliver  |  20-35 years of age  |  Experience level: 2-5 safaris

Tsavo East Safari
5/5

We had a very nice 2-day safari tour to Tsavo East from Diani Beach with Herbert. He's a very friendly and professional guide.

Shane   –  
Ireland IE
Visited: November 2025 Reviewed: Jan 24, 2026

Email Shane  |  35-50 years of age  |  Experience level: 2-5 safaris

The best ever Tour Guide in Kenya
5/5

I went on the Safari with My Wife and my mother it was such a brilliant experience for us especially my mum of 70 years old. Our Tour Guide Black Santa is so good at his job so much knowledge so good at tracking and spoting animals from far away. He even goes out of his way to do his very best to find u animals eg Lions.
If you book with this compwny you will be well taking care of the park was very good tge place we stayed for one night was amazing with a swimming pool in a safari park. Great views so many memories and photos. And at a very good price you will love Black Santa, you are in safe hands with this man.

Jane   –  
United Kingdom UK
Visited: January 2026 Reviewed: Jan 24, 2026

Email Jane  |  65+ years of age  |  Experience level: first safari

Perfect from start to finish. Our driver was prompt and attentive and explained everything to us.
5/5

From start to finish our safari was perfect! Our tour guide arrived on time and was very courteous and helpful!

The Salt Lick Lodge was the the most magical place to stay, we woke up to elephants drinking from the waterhole outside our bedroom window, it was so lovely to see the baby elephants too!

Our driver picked us up early, before breakfast, he took us out on safari for around 2 hours and I have to say we were in awe of all the wildlife! We saw zebras, giraffes, water buffalo, heart beasts to name but a few but the most magical moment of all was seeing the lioness with her 4 cubs, so beautiful and didn’t seem phased by the safari vehicles. Our driver took us to the right places and explained about the animals and their behaviours etc!

I would recommend our tour, very reliable tour guide and staff at Salt Lick lodge were all very welcoming.

Accommodation was basic but you’re not in the room for very long, good selection of food and all run very efficiently!

Julia   –  
Austria AT
Visited: January 2026 Reviewed: Jan 24, 2026

Email Julia  |  20-35 years of age  |  Experience level: first safari

We were completely happy with the moments we were able to experience.
5/5

Everything went wonderfully from the very beginning. From booking to the start of the safari, we were in constant contact with the owner. He fulfilled our every wish and put together the perfect trip for us. The safari itself was breathtakingly beautiful, and the two tour guides led us expertly in every respect. We were more than satisfied!

Joakim Grum   –  
Denmark DK
Visited: January 2026 Reviewed: Jan 26, 2026

Email Joakim Grum  |  20-35 years of age  |  Experience level: over 5 safaris

Great guy, humourous, knowledgeable, and reliable
5/5

We had an absolutely amazing time with Black Santa. Herbert was an absolute pleasure to be on Safari with. He was very funny, knowledgeable about the animals, and reliable (always on time and stuck to the plan). The places we stayed at were great too. Would absolutely recommend.

Nyagalo   –  
Switzerland CH
Visited: December 2025 Reviewed: Jan 26, 2026

Email Nyagalo  |  35-50 years of age  |  Experience level: 2-5 safaris

Friendly, efficient, pro active and best drivers with great experience
5/5

Well informed about the job,diligent, riendly, efficient, pro active and best drivers with great memories that will last forever

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 0
  • 3 star 0
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