Reviews

Sort By: Date Most Helpful Rating 21-30 of 35 Reviews
Yihang Zhou   –  
United Kingdom UK
Visited: August 2025 Reviewed: Sep 15, 2025

Email Yihang Zhou  |  20-35 years of age  |  Experience level: first safari

Great journey, lifetime experience
5/5

Josero Tours and Safaris was amazing! Communication was easy, the journey was well organized, and everything ran smoothly. We saw all the animals we hoped for and took incredible pictures. Excellent service, reliable team, and great value for money – highly recommend!

Aggrey   –  
United States US
Visited: October 2025 Reviewed: Nov 5, 2025

Email Aggrey  |  35-50 years of age  |  Experience level: first safari

Mr. Henry Owiti was kind and he understood his operations.
5/5

A Truly Memorable Safari Experience with Josero Tours and Safaris!

We had the most incredible experience with Josero Tours and Safaris! From the very first inquiry, Mr. Henry Owiti, our travel consultant, showed remarkable professionalism, patience, and attention to detail. He carefully listened to what we wanted and then crafted a beautifully tailored safari itinerary that exceeded all our expectations.

Every destination, from the vast plains of the Maasai Mara to the scenic Lake Naivasha and majestic views of Mount Kilimanjaro in Amboseli, was thoughtfully selected to offer the best possible experience. The accommodations were excellent, the transfers were seamless, and every part of the journey felt perfectly coordinated.

Henry went above and beyond to make sure we were comfortable and informed throughout the trip. His passion for travel and his deep knowledge of Kenya’s wildlife and culture made our safari not just a holiday, but a truly unforgettable adventure.

We highly recommend Josero Tours and Safaris to anyone looking for a professional, reliable, and personalized safari experience in Kenya. Thank you, Henry, for turning our dream vacation into reality — we can’t wait to travel with you again!

Eva   –  
Germany DE
Visited: July 2025 Reviewed: Nov 13, 2025

Email Eva  |  under20 years of age  |  Experience level: first safari

My safari was amazing – full of adventure, wild animals, and unforgettable moments in nature.
5/5

We had an amazing Safari experience in the Ngorongoro Crater with Josero Tours! Our guide was such a great tour guide — very friendly, kind and easy to talk to. During the drive, we saw so many animals and learned a lot thanks to him. He even offered to take photos of us, which was really nice! You can tell he truly cares that everyone has the best experience possible. I would absolutely recommend booking your safari with Josero Tours — it’s an unforgettable experience you’ll always remember!

Sudha   –  
United States US
Visited: December 2025 Reviewed: Jan 6, 2026

Email Sudha  |  50-65 years of age  |  Experience level: first safari

Kenya Safari& Diani beach
5/5

I chose Josero Tours and Safari from Safari bookings. From the start, Josero team were very prompt in communicating 24/7, literally!! Henry and Judith did a fabulous job creating an itinerary making sure to accommodate our requests. The Director of the company, Joseph got involved from day 1 of my contacting this group. Since this is our first time visiting Kenya, across 1000s of miles, this gave us a lot of confidence to choose Josero! They were very prompt in answering all our questions and they greeted us at the airport and provided all the support like a family! Henry and Judith went over and beyond, took us around on the first day of our visit to Nairobi and made us comfortable.
We went to Masai Mara, lake Nakuru, Amboseli and Diani Beach and flew in and out of Nairobi. They had good network of people working with them at Diani beach and for the Safari. Three out of four hotels ( Mara Serena, Nakuru Sopa lodge and Diani Sea resort) we stayed were really wonderful, comfortable and provided vegetarian food! There were some minor issues due to miscommunication/ issues with the hotels which they promptly took care. As another reviewer has mentioned, Josero is rather new and they are learning along the way!! However, they were very prompt, professional and checking on us several times throughout our trip.

Any safari trip needs a good tour guide and I totally give a 5- star to Josero for providing an outstanding tour guide, Duncan Felix Ogongo. He was a great guide, providing interesting and valuable information about all the animals and Kenyan culture which made the Safari trip a safe, enjoyable and an excellent experience! He was a very safe driver and took personal care of our family during our trip. We discussed a lot and learned a lot from each other!
We were really treated well taken care by Josero. Overall, our Safari trip was a memorable and an excellent one, thanks to Josero tours and Safari for their seamless effort to make it happen. I will choose Josero travels and Safaris again when we visit Kenya next time! I recommend them to anyone looking for a tour operator in Kenya.

Jennifer   –  
Egypt EG
Visited: January 2026 Reviewed: Jan 17, 2026

Email Jennifer  |  50-65 years of age  |  Experience level: first safari

Super helpful, flexible, and responsive!
5/5

My husband and I and our son booked a two week mid-range itinerary. From the start Henry and Joseph were happy to customize our itinerary to our wishes. Our guide took excellent care of us. All of our accommodations were very comfortable with great food and drink. The game drives were great. In our two week itinerary we saw - often so close we could have reached out to touch them - lions, elephants, white and black rhinos, cheetahs, hippos, giraffes, zebras, water buffalo, warthogs, wildebeest, ostriches, tons to grazing animals like gazelles, impalas, hartebeest, oryx, and water buck, and baboons and a variety of monkeys. Also and incredible assorted of birds. We were very happy. Highly recommend the optional hot air balloon!

Narayan   –  
United States US
Visited: December 2025 Reviewed: Feb 9, 2026

Email Narayan  |  65+ years of age  |  Experience level: first safari

Great experience, professional reps with Excellent tour guide
5/5

We took this family trip in December with planning starting a few months earlier. We were excited as we started planning but also were anxious as with any travel to a new place, country and continent! We came across Josero travels after evaluating a few agencies and started working with them after reading through some of the reviews and after some conversations with them about the options and the planning. Joseph and Judith helped us as we worked through the travel planning and we felt assured as we finalized the travel plans. Joseph and Judith helped us to work through the various options, the pricing, the arrangements, etc., they were very professional and up front about all of the aspects. Their pricing was reasonable and they helped us in setting up the tour plan based on our time and preferences.

Our travel itinerary started upon reaching Nairobi, where Henry and Judith met us at the Nairobi airport and escorted us to the hotel. In spite of our flight delays causing a delayed start of the tour, coming to a new place we were glad to be received well and help to get us to a good start. Henry and Judith helped us for the day stay in Nairobi, taking us around during the time available. From Nairobi we left the next day to Masai Mara where we spent a couple of days, then to Lake Nakuru for an overnight stay and day, then on to Amboselli National park and Safari, then on to Diani Beach for a relaxing couple of days. From there we took the train to Nairobi. Representatives from Josero were constantly in touch with us and our tour guide throughout the trip. We felt reassured that they were continuously monitoring the arrangements and coordinating as needed to ensure that it all worked out smoothly.

Any tour such as this comes with some unexpected situations. Through it all, our tour guide with the Josero team worked through to smoothen the experience.

I am reserving my complete appreciation throughout this trip for our tour guide, Duncan Felix Ogongo. Not only did he work hard to take us through the entire road trip, he was very knowledgeable, patient, cooperative and very understanding of our expectations. He went over and above his duties to help us feel comfortable and have a good experience. My sincere thanks to him and to Josero travels for providing his services to us. I have no hesitation in giving him and Josero a 5-star rating.

A little bit about the places we visited:

Masai Mara was wonderful. The stay at Mara Serai was great. They accommodated our late arrival and our stay there for the next couple of days was excellent. The day rides were excellent and the Safari tour was very good. We learnt that the great attraction to the park is during the migration season when the wildebeests mass migrate across the river. which is between July and September. While we went after this time, our tour guide, Duncan Felix Ogongo, took us through the areas of migration and we got to see their paths.

The trip from Masai Mara to Lake Nakru was a little bumpy towards the end due to the roads, Lake Nakuru Sopa lodge was good. The view is great and the hotel and restaurant were good. The safari was a little different from Masai Mara, but we got to see some of the wild life that we did not see at Masai Mara. The paths around the hotel took a little getting used-to, the key is not to be in a hurry. There was a minor glitch here with the packed lunch arrangements, but Josero team worked through it for alternatives.

The road trip from Lake Nakuru to Amboselli National Park was somewhat long. The Hotel here, Tawi Lodge, was different from the ones at the other places. It was spacious with a nice view of the Kilimanjaro, but the facilities were not as appealing to us. One thing to consider here is that if staying at the hotels outside the Safari gate, such as the Tawi lodge, you have to leave the park by a certain time, whereas if you are staying at one of the hotels inside the perimeter you can stay in the park a little longer. So, for more reasons than one, next time we may opt for the Mara Serai or the Amboseli Serena Safari here also.

From Amboseli we were dropped off at Emali station by Duncan, our tour guide, and we took the train to Mombasa, to then be driven to Diani sea resort by our tour guide there - Peter. Diani Sea resort was a wonderful couple of days finale to our trip on the beach. The restaurant was good and the rooms comfortable.

From Diani sea resort we were driven back to Mombasa, and from there we took the train to Nairobi and back on the flight from there.

Along the trip our tour guide took us to some shops where we could shop for travel memorabilia, and while we did buy some stuff we did not have space for more. We learnt that if we had traveled light we could have bought some more of them. A point to note here - there are shops along the way where it may be less expensive than the more popular city shops. And, as we discovered a little late, getting large shells from the beach sellers may not be a good idea if you cannot bring back those on your flights and back to your country. It is even forbidden to take it on the train!

We are looking forward to making the trip again, hopefully on a different set of places!

Peng   –  
China CN
Visited: August 2025 Reviewed: Aug 19, 2025

Email Peng  |  50-65 years of age  |  Experience level: first safari

Unforgettable Last-Minute Safari Perfection with Expert Guide
5/5

**Unforgettable Last-Minute Safari Perfection with Expert Guide Calleb!**
⭐⭐⭐⭐⭐

Booking just one week before departure during peak season, we were initially nervous about availability. But this incredible company delivered beyond expectations – securing perfect lodges despite high demand.

Our true highlight was **Calleb, our phenomenal driver-guide**. His decades of field experience shone through every moment:
🔹 **Wildlife Mastery**: He tracked the **complete Big Five** (lion, leopard, rhino, elephant, buffalo) with uncanny precision – positioning us safely for breathtaking sightings we’ll cherish forever.
🔹 **Flawless Rhythm**: Calleb’s impeccable timing meant avoiding crowds while arriving *exactly* when animals were most active. His knowledge of animal behavior transformed game drives into living documentaries.
🔹 **Heartwarming Hospitality**: Beyond expertise, his warm-hearted nature made every journey joyful. He patiently answered our endless questions and shared captivating stories about Kenya’s ecosystems.

From sunrise in the savannah to sunset cocktails overlooking watering holes, every detail felt magically orchestrated. This wasn’t just a trip – it was a soul-stirring adventure crafted by professionals who genuinely care.

To future travelers: If you seek a seamless, awe-inspiring safari with guides who turn hopes into realities – **book here and request Calleb**. Our gratitude to the entire team for creating memories that will truly last a lifetime!

*Echo& James, China*
*Visited: August 2025*

Christine   –  
United States US
Visited: August 2025 Reviewed: Aug 20, 2025

Email Christine  |  35-50 years of age  |  Experience level: over 5 safaris

We were impressed by Josero Tours &Safati’s passion and reliability, and we believe they will soon
5/5

After checking with many companies, we chose Josero Tours and Safaris.The company is new, but they were always warm, efficient and professional when helping us design the trip. They replied very quickly and even during the busy season they managed to book us some really nice hotels. Our trip was 10 days, covering several national parks in Kenya and Tanzania with multiple border crossings.

The hotels and camps they booked were the best we could get within our budget. Almost every hotel/camp we stayed was better than I expected.

During the whole journey, they kept checking in with us every day and were always available to help coordinate. When some unexpected situations came up, they were very active in helping us solve them. I feel they are still gaining experience, but they are full of passion and positivity and definitely will grow into one of the best company.
L lot n
We are really glad we chose Josero Tours and Safaris. Thank you for helping us make our safari dream come true!

Eric   –  
United States US
Visited: November 2025 Reviewed: Nov 21, 2025

Email Eric  |  50-65 years of age  |  Experience level: 2-5 safaris

Satisfies all your tour desires
5/5

My wife chose this safari, and I had a great time! Our safari guide was friendly and knowledgeable. And I saw LOTS of animals! Also most animals were very close. I only had a 400mm zoom, but it was more than sufficient, and many animals were so close to the car, you could use a cellphone! And the variety was great. Gazelles, antelopes, Cape buffalo, and zebras were often all around together in the same herd at the same time, in addition to the really big animals like elephants and giraffes. Giraffes are my favorite and hearing that, our guide made sure I got to see plenty.

Of course we saw lions, so many lions. They don’t try to hide. We saw every animal I imagined seeing except a leopard, and after seeing over 20 vehicles pursuing a leopard that had hidden in some bushes, we explained to our guide we had seen leopards before, and would rather see something else. We did see a cheetah which was very special and new to us.

We had multiple days in each park, which allows you to get past the 100 pictures of animals grazing and observe more behavior, like zebras rolling in dust, and antelope locking horns. We saw a pair of giraffes fighting! Looked and *sounded* very painful.

We went to multiple areas, Maasai Mara, Amboseli, and the lakes. But really you could see almost everything at Maasai Mara if you spend enough time there. We saw rhinos at Lake Nakuru only, but we saw plenty there and both black and white rhinos.

You can apply all the cliche phrases, “trip of a lifetime”, “magical”, etc. I thoroughly enjoyed my safari. I have no regrets. I can’t think of what I would do differently. Since the company and guide are what make it all go smoothly, I can definitely recommend Josero Tours to anyone planning a safari.

Vincent   –  
Canada CA
Visited: November 2025 Reviewed: Dec 6, 2025

Email Vincent  |  20-35 years of age  |  Experience level: 2-5 safaris

A perfect blend of romance and adventure
5/5

We chose Josero Tours and Safaris for our honeymoon, and it was the best decision we could have made. This was our first trip to Africa, and everything exceeded our expectations. The safari was perfectly organized, the accommodations were stunning and romantic, and every game drive felt like a dream.

Sharing such incredible moments together—watching elephants at sunrise, enjoying candlelit dinners, and experiencing the beauty of the wild made our honeymoon truly unforgettable. The Josero team was always available, kind, and very professional. If you are looking for a stress-free, romantic, and unforgettable honeymoon safari, look no further than Josero Tours and Safaris.

Average User Rating
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