Mournic Adventures Staff
Mournic Adventures
- Located In:
- Size:
- 5-10 employees (Founded in 2020)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $5,208 to $26,038 per person per day (MXN, excl. int'l flights)
Reviews
Email Bina | 35-50 years of age | Experience level: over 5 safaris
Mismanaged, Unsafe & Deceptive – Avoid Mournic Adventures
As a solo female traveler with significant experience on safaris in East Africa, I booked a 3-day group safari through Mournic Adventures with the expectation of safety, community, and professionalism. What I received instead was a disorganized, isolating, and at times unsafe journey filled with false promises, poor communication, and outright gaslighting.
The night before my trip, I was informed by Victor M (the company’s main contact) that I’d be traveling alone in a tour van and would join a group the next day. This was never what I agreed to — I booked a group safari in a 4x4 jeep for 2 nights/ 3 days. I expressed concern, but was gaslighted with comments like “bear with us” and “we’re doing this not to inconvenience you”. I felt backed into a corner — cancel and lose my money, or go with it and hope for the best. As a solo female traveler without a partner to discuss things with, it is difficult to know how hard to push because that can also backfire and have huge repercussions so my inner monologue was in a constant battle.
📸 [Insert: IMG_3933, IMG_3934] – This is the broken-down van I was expected to travel and safari in, alone.
Day 1: When pick-up time arrived, no one came into the hotel with the car as requested. They kept saying the ‘car was outside’. Instead, two men (with no safari company attire like their image or dispositions) sauntered into the lobby, which immediately made me question what was going on. I had to insist repeatedly for them to bring the car through the security channels. The vehicle they brought was a run-down van — no guide, no 4x4 jeep, no safety, and not what I paid for. I was expected to ride 3+ hours alone with the driver in the rain, then go on a game drive in this van. It was only after the hotel staff intervened on my behalf and I contacted the company owner, Nicholas R, that a proper 4x4 jeep was arranged — from a freelance guide not affiliated with Mournic Adventures. This car arrived within an hour.
The game drive ended abruptly at 5pm — 60-90 minutes earlier than other groups and when mine was to end — with no explanation. I had no safari guide at the lodge. I ate meals alone and returned to a room the furthest away from the lobby (the last one) with no WiFi and a flooded bathroom. I messaged Victor for next-day pickup details and received vague or no responses. I reported everything to Nicholas, who responded like a true businessman with customer service knowledge. He apologized, took accountability, and said he would follow up about compensation and why the drive ended early. He never followed up about these two things.
Day 2: On Day 2, no one was there at the pickup time. I was given no name or vehicle details. I repeatedly called and texted both Victor and Nicholas — no answer. The hotel staff stepped in again, as all the other guests were gone on their game drives. Victor answered and said someone was on the way. Eventually, a separate company’s guide who was commissioned arrived; he had no knowledge of the situation (thankfully, he was wonderful and it was an awesome group). Later, we were delayed at the park exit because Mournic Adventures had failed to tell him that my pass expired at noon. I was asked to pay $70 USD. No one from the company answered the phone during this hour-long ordeal until Nicholas finally answered my message (Victor still had been unresponsive to all messages). Nicholas’ response was to say this was because they were making up for the hour I missed the previous day. Gaslighting at its finest. The new guide was not told that my pass expired and to make up the hour. We then missed lunch on this day. My excursion this afternoon was the boat ride and walk. I learned that none of the group members were to do the walk, so I opted out. It would be weird to walk alone and make them wait for me.
At the end of the day, I was dropped off at my own hotel and the group went separate ways. Again, another notch in the ‘this is not a group safari’ belt. At one point in the evening, Victor resurfaced with the excuse that his phone screen had broken — yet he picked up when the hotel called, but not when I did. His texts later became weird and persistent, to the point that I had to ask him to stop messaging me.
Day 3: On the final day of transport back to Nairobi, I asked repeatedly for a 7am pickup due to my flight. I was told I would be picked up by 8:00 am at the latest. The safari guide from the day stepped in to help and confirmed a 7 am pickup with me that night. After waiting 2 hours, I was picked up after 8:30am by yet another unknown driver in a tiny old car (in Kenyan terms it was a ‘chapchap’). He stated he was late because he had a flat tire, which was not comforting after he stopped in the middle of the journey to fill up again. He also refused to take the expressway to the airport because of the cost — I had to call Nicholas again to intervene. He answered and took care of it.
Throughout the trip, communication was inconsistent or nonexistent. I was told I was getting a “private experience at no extra charge” — but I never asked for that. I wanted the group experience I paid for in a safe safari vehicle.
This experience was emotionally draining, lonely and deeply disappointing. I found them through SafariBookings.com after reading positive reviews and receiving prompt emails. But this company is either completely disorganized or entirely deceptive. It’s real that these small safari companies take your money and agree to a service but they don’t have the manpower. For a once in a lifetime experience, which you fly across the world and pay over a thousand dollars for, this should not be what you are met with.
I recommend that you do not book with Mournic Adventures. It's not nice for anyone — especially solo travelers — to go through what I did.
Reply from Mournic Adventures
Posted on Aug 4, 2025 I am writing to formally express my concern and disappointment regarding the recent negative review posted by our client, Ms. Bina, following her safari experience with Mournic Adventures.
While we strive to uphold the highest standards of service and professionalism, Ms. Bina presented significant challenges throughout her trip. We received several reports from our guide and partner hotels regarding her behavior, which was often described as confrontational and disrespectful. Despite our team's continued efforts to accommodate her, she repeatedly expressed dissatisfaction, often using the threat of a negative review to pressure us.
Several incidents during her safari led to unforeseen costs, which she declined to cover. For instance, she insisted on extended time in Nakuru National Park, which incurred additional charges that we, as a company, had to absorb. Additionally, during her airport transfer, she demanded to use the expressway—an optional route with toll fees—without being willing to pay the associated costs. Again, we covered these fees to avoid disruption and maintain service standards.
Upon her arrival at the final destination, she approached us with a demand for compensation, implying that failure to meet her request would result in a damaging review. We found this to be deeply unsettling and unfair, especially considering that the actual costs of the trip far exceeded her payment due to the adjustments we made at her request.
Given the nature and tone of the review she posted, which we consider both misleading and potentially defamatory,
Email Leon | 35-50 years of age | Experience level: first safari
Brilliant
My safari in Kenya was exceptionally well coordinated by Mournic Adventures from start to finish.
I travelled on a group joining safari to the Masai Mara National Reserve and Lake Nakuru National Park, and everything was perfectly organized. We were picked up from the hotel on time and smoothly joined other tourists headed to both destinations.
The choice of accommodation was excellent. Enkorok Mara Camp offered the serenity and comfort one would look forward to during a safari experience.
Lake Nakuru Sopa Lodge was also amazing, with a great ambience and a wide variety of delicious delicacies that we truly enjoyed.
Our tour guide demonstrated extensive knowledge of both parks, making the game drives informative, exciting, and memorable throughout the trip.
Overall, the safari exceeded my expectations, and I would highly recommend Mournic Adventures to anyone planning a memorable Kenyan safari experience.
CA
Email Evelyn cote Grenier | 35-50 years of age | Experience level: first safari
Safari organizer concerned with customer satisfaction
I booked a 5-day safari with Mournic Adventures. From the start, I was pleased with their commitment to respecting my requests and preferences (in terms of parks visited, comfort of accommodation, etc.). The staff was very helpful before, during, and after the safari. I particularly appreciated their responsiveness and easy and quick communication. I had a wonderful time in the parks visited and the accommodation chosen.
Reply from Mournic Adventures
Posted on Nov 13, 2025Thank you for sharing your thoughtful feedback. We are delighted to hear that your 5-day safari with Mournic Adventures met your expectations and that our team’s dedication to customer satisfaction stood out throughout your experience.
It is wonderful to know that our efforts to respect your requests and preferences—whether in choosing the parks or selecting comfortable accommodations—contributed to a memorable journey. We truly value your appreciation of our responsiveness and the ease of communication before, during, and after your safari.
We are glad that you enjoyed your time in the parks and were pleased with the accommodations arranged. Your satisfaction is our greatest reward.
Thank you once again for choosing Mournic Adventures. We look forward to hosting you again for more unforgettable adventures.
Warm regards,
Mournic Adventures Team
Email Janerose | 35-50 years of age | Experience level: 2-5 safaris
AMAZING!!!
My safari in Kenya was an unforgettable experience, thanks to Mournic Adventures for their excellent coordination from start to finish. The five-day tour to the Maasai Mara and Lake Nakuru National Parks was well organized and exceeded my expectations.
The accommodation choices were outstanding. Enkorok Mara Camp offered exceptional serenity and comfort, while Sarova Woodlands provided a wonderful ambiance and relaxing atmosphere. During the safari, we had the opportunity to see a wide variety of wildlife, making the experience even more memorable.
A special appreciation goes to Milton, our tour guide, whose professionalism, knowledge, and dedication made the trip truly remarkable. He was exceptional at tracking and locating animals within the parks, ensuring that we enjoyed the best wildlife viewing opportunities throughout the journey. I highly recommend Mournic Adventures to anyone seeking a well-planned and enjoyable safari experience in Kenya.
Email Chris | 35-50 years of age | Experience level: 2-5 safaris
Excellent service
Our mid-range safari with Mournic Adventures from 23rd–28th April was exceptional. The trip to Maasai Mara National Reserve and Amboseli National Park was perfectly organized, offering comfort, adventure, and unforgettable wildlife experiences. The accommodations were excellent, the guides were knowledgeable and friendly, and every detail was handled professionally. We enjoyed breathtaking game drives, stunning scenery, and smooth transport throughout the journey. It was truly a memorable safari for two, and we highly recommend Mournic Adventures for anyone seeking an authentic Kenyan safari experience. ⭐⭐⭐⭐⭐
Email Rose | 35-50 years of age | Experience level: 2-5 safaris
World-Class Safari Experience with Mournic Adventures
We enjoyed an unforgettable private luxury safari with Mournic Adventures through the breathtaking destinations of Masai Mara, Amboseli National Park, and Lake Nakuru National Park. Every detail was perfectly organized, from the comfortable luxury accommodations to the professional and friendly guide who made the experience exceptional. We witnessed incredible wildlife, stunning landscapes, and smooth transfers throughout the trip. The service exceeded our expectations in every way. Rating: Excellent. Highly recommended for anyone seeking a memorable and luxurious safari experience in Kenya.
Email Frankline | 35-50 years of age | Experience level: first safari
Very professional.
I would like to give Mournic Adventures my highest recommendation for organizing an exceptional Kenyan safari experience. Everything was seamlessly coordinated, making the trip both enjoyable and stress-free.
Our visit to the Masai Mara was truly unforgettable, complemented by an excellent choice of accommodation at Enkorok Mara Camp, which offered amazing comfort and scenery. Lake Nakuru National Park was equally impressive, and our stay at Lake Nakuru Lodge provided a perfect setting to relax after our adventures.
The game drives were a definite highlight of the trip, made even more memorable by our guide, Moses, whose deep knowledge and experience of the parks greatly enriched our experience.
Overall, it was a fantastic safari, and I highly recommend Mournic Adventures to anyone looking for a well-organized and memorable travel experience in Kenya.
Email Zeepy | 35-50 years of age | Experience level: 2-5 safaris
Absolutely amazing,friendly and very knowledgeable!
Our safari adventure in Kenya was truly amazing, all thanks to Mournic Adventures. We travelled on a 4-day safari to Maasai Mara and Lake Nakuru National Park, and every aspect of the trip was well organized and seamless.
Mournic Adventures offered excellent choices of accommodation, with Enkorok Mara Camp and Sarova Woodlands providing a serene and comfortable stay throughout our journey.
Our tour guide, Milton, was spectacular—knowledgeable, professional, and with a great sense of humour that made the experience even more enjoyable. The game drives were exciting and memorable, giving us unforgettable encounters with wildlife.
Overall, it was an incredible safari experience, and I would highly recommend Mournic Adventures to anyone planning a trip to Kenya.
DE
Email EDWIN | 35-50 years of age | Experience level: 2-5 safaris
Caring
I would like to give my highest recommendation to Mournic Adventures for organizing a well-coordinated and memorable safari during my trip to Kenya. Victor curated a seamless 3-day safari to Maasai Mara and Lake Nakuru National Park, ensuring every detail was handled with great care and professionalism.
The choice of accommodation was excellent, with comfortable stays at Enkorok Mara Camp and Sarova Woodland Lodge, both offering a wonderful experience and great hospitality.
Our tour guide, Milton, was exceptional knowledgeable, engaging, and with a great sense of humor that made the journey even more enjoyable. The game drives were exciting and insightful, making the overall safari experience truly unforgettable.
Overall, my safari was fantastic, and I highly recommend Mournic Adventures to anyone looking for a well-organized and enriching Kenyan safari experience.
Email Gudwin | 20-35 years of age | Experience level: 2-5 safaris
Amazing
My safari in Kenya with Mournic Adventures was an unforgettable experience from start to finish. The choice of hotels was excellent, including Sarova Woodlands, Naivasha Sopa, Voi Safari Lodge, and Ngulia, all of which offered great comfort and ambiance.
The game drives were truly remarkable, made even better by our knowledgeable and professional guide, Moses, who ensured we had the best wildlife viewing opportunities. Our visits to Lake Nakuru, Tsavo East, and Tsavo West were filled with incredible wildlife encounters and breathtaking scenery.
Overall, the service was exceptional, well-organized, and exceeded expectations. I would highly recommend Mournic Adventures to anyone looking for a memorable safari experience in Kenya.