Reviews

Sort By: Date Most Helpful Rating 41-50 of 328 Reviews
Jeff   –  
United States US
Visited: September 2017 Reviewed: Oct 30, 2017

Email Jeff  |  50-65 years of age  |  Experience level: first safari

8 day Kilimanjaro and 10 day safari
5/5

Fantastic experience. They coordinated both my solo trek up Mt. Kilimanjaro via the Lemosho route as well as a 10 day group safari afterwards. Aurelie and Ben were responsive via email with answering questions prior to the trip and made some very valuable recommendations that made the trip even better.
The support crew for the successful trek, led by the guide Ignas, did a great job and I couldn't have asked for more. Everyone was very friendly, supportive and hard working.
For the safari our guide David was amazing. We started calling him the animal whisperer as he seemed to know where the animals were going to go before they did. He always seemed to know exactly where to drive or park the vehicle to get the best view of the animals.

Carol B.   –  
United States US
Visited: June 2017 Reviewed: Jul 27, 2017

Email Carol B.  |  35-50 years of age  |  Experience level: first safari

Reliable, efficient when planning/booking the trip while listening to our wants and delivering!
5/5

E-Trip was very transparent in cost and a very trustworthy company. We booked a wide arrange of destinations with several different types of accommodations with our requests and with their suggestions and guidance. Our safari drivers were very informative and accommodating. Everything was upfront and detailed in the itinerary. They were able to book us our Kigali city tour and Gorilla Trekking in Rwanda and 3 safaris in Tanzania. They also setup flights and transportation to and from the airports for us within the countries. I couldn't have been more pleased with my adventure in Africa with E-trip Africa.

Karl & family of 7 - age 5 to 70 years   –  
Norway NO
Visited: April 2017 Reviewed: May 1, 2017

Email Karl & family of 7 - age 5 to 70 years  |  65+ years of age  |  Experience level: 2-5 safaris

Incredible, unforgettable lifetime experience !
5/5

It's a risky task choosing a tour operator from all the options out there. The email exchanges with Ben however made it easy to choose E-Trip Africa. He and Aurelie was extremely responsive, dedicated and professional. We felt they would go the extra mile to make sure everything would work ut to fulfill our desires and satisfaction.
The tour became a success - to a large extent thanks to David and Eliamini, our two drivers. Two wonderful, friendly persons and excellent, knowledgable guides which we and particularly the 3 children got very fond of - they will be missed .

Ben, keep up the great work of transparency, humility and care that was extended to us throughout the safari.
I do not hesitate to recommend Ben and E-Trip Africa to friends and others.

marissa   –  
United States US
Visited: April 2017 Reviewed: Apr 25, 2017

Email marissa  |  20-35 years of age  |  Experience level: 2-5 safaris

We can't wait to go back and will obviously travel with E-Trip
5/5

I've been to S.A. a few times on luxury safaris. This was our first time to the Tanzania/Kenya region. Because there are so many operators, the most important factors for me in choosing a company were: price transparency, having a local office, and knowledgeable/responsive. Payment via online invoice was an added bonus.

We chose E-Trip Africa because Ben and his family are local (but he is ex-pat from US, so communication is much easier), and he was always prompt at responding, listened to what we asked for while sharing his insights, gave the price breakdowns for everything, and was obviously knowledgeable about the circuit(s) to give great recommendations. His correspondences were by far the most organized, and that carried over to our trip. Everything was planned perfectly and he met us for breakfast in Arusha. He obtained SIM cards for us ahead of time and even lent us a tripod when I left ours behind.

A lot of operators decline to show it, but line by line cost breakdown helped me choose our lodgings and transfers more effectively to stay within budget. We chose a mix of budget and luxury accommodations between Tanzania and Kenya and a small part overland and the rest fly-in and were thrilled with the trip. A lot of operators didn't want to quote both countries because of our time constraints (9-10 days) but our itinerary was a good pace for us and we were able to experience hiking around Ngorongoro, the greenness of the central Serengeti, and all of the perks of staying in the Mara North Conservancy. For first-timers, I think 3 areas was a great way to determine our favorite parts (but really they end up all being favorites) to concentrate on when we return. I do not hesitate to recommend this company to others.

Scott heller   –  
United States US
Visited: February 2017 Reviewed: Mar 24, 2017

Email Scott heller  |  50-65 years of age  |  Experience level: first safari

More than I ever Dreamed of....
5/5

We struggled getting answers from so many companies until we found Ben. He listened to all our needs and set us up on a trip of a lifetime! We are seasoned travelers and everything he said we would get came true. He set us up with super reliable venues and hand picked our guide. He was smart, clear and so full with info on every animal and bird. We chose to fly to South Tanzania and Ben actually met us at the airport to assure there was no confusion. Seamless, hassle free, super high quality. These characteristics were just what we want when spending a lot on travels in a maze of questionable operators! THe best we could have dreamed for.

Roger   –  
Canada CA
Visited: February 2017 Reviewed: Mar 5, 2017

Email Roger

A well planned and diverse experience touching all aspects of Tanzanian life
4/5

The tour was well managed with great drivers who were always friendly and well informed. The itinerary was great, including a wide variety of wildlife in the parks and a very moving experience visiting markets and school in Karatu Village. The only shortcomings were the rather hurried drive through Lake Manyara Park after the stop at the hot springs, and the long drive to and from the Oldapi Gorge for quite a short stay. But these were minor problems and the whole experience was very enjoyable. The accomocations were excellent in all cases as were the vehicles.

Reply from E-Trip Africa
Reply from E-Trip Africa
Posted on Mar 6, 2017

Hi Roger. I am glad that overall you were quite happy with the trip. I also feel that your itinerary was rushed. We advised the organizers of your trip that they were trying to fit in too much. Of course it is hard to understand the distances to the different sights until you have been here. Hopefully, next time they do take our advice which would have given you more time to enjoy Lake Manyara National Park (one of my favorite parks) and also Oldupai Gorge. We appreciate your feedback and look forward to having you join us again on your next safari.

Sarah & Adriano   –  
Canada CA
Visited: January 2017 Reviewed: Mar 2, 2017

Email Sarah & Adriano  |  Experience level: first safari

Amazing Tanzania, January 2017
5/5

From our first email exchange with Ben, there was something that stood out about E-Trip Africa. He was extremely responsive, knowledgeable and professional and we felt very comfortable knowing our trip was in such great hands.
From the accommodations (all very clean and well positioned) to the food, to the game drives - everything was fantastic. We cannot say enough wonderful things about our guide, Elisha. We were amazed at how well he knew all the animals and parks we visited and how incredible he was at spotting even the most hidden animals. He was very personable and definitely was a big part in making the trip so memorable for us.
We cannot say enough great things about E-Trip Africa. We are already talking about our next trip to Africa and we will definitely use them again and recommend them to our friends.
Thank you Elisha, Ben and Aurélie for this trip of a lifetime!

Sheila Lawver   –  
United States US
Visited: October 2016 Reviewed: Nov 24, 2016

Email Sheila Lawver  |  50-65 years of age  |  Experience level: first safari

Our safari was absolutely amazing, I would like to thank Ben and his staff for a life time memory.
5/5

I ended up booking my safari with Ben and E-trip Africa for various reasons. First of all Ben helped me plan my itinerary, which was really helpful, as I did reach out to other safari companies, response times were a bit slow and my questions not all thoroughly answered, especially about travel to the northern region. I found a few of the tour operators didn't take the time out to help me understand that the trip I had originally wanted was really not feasible in the time frame I had for the safari, I felt they wanted to sell me what ever I wanted and truthfully it would of been miserable and we would of spend alot of time driving instead of enjoying the animals. However,Ben responded in a timely manner and was open to all my questions and help me understand the travel within the serengenti, as I had no idea what to expect, and was able to offer me feasible alternatives to exactly what I wanted to do and see. It didn't matter how many questions, he was very knowledgable and when I told him exactly what I wanted for accomodations he knew exactly what we were looking for and was able to give us options and helped us pick exactly what we wanted that allowed us to get the best value for our dollar. We were not disappointment in any of our accomodations and thoroughly enjoyed each one of them. We stayed in tented camps and each one gave us excellent service, and were unique within themselves. The safari tour was beyond our expectations, and the wildlife was plentiful. Our driver/guide was knowlegable and took care of my sister and I as if we were family. We could of not asked for a better person to show us around this beautiful landscape. The people of tanzania are kind and welcoming. I didn't want the safari to ever end. Thank You, Ben, I would recommend E trip Africa to anybody and when I decide to return this is exactly the company I would use again.

Jan   –  
United States US
Visited: August 2016 Reviewed: Sep 9, 2016

Email Jan  |  65+ years of age  |  Experience level: first safari

Serengeti Safari Exceeds Expectations
5/5

We arrived on August 27, left on Sept. 6. The whole time everything worked to perfection. Our guide, David of E-trip Africa, was professional, fun and very efficient. He was lots of fun and extremely knowledgable about animals, their habits and where to find them. I don't think we missed any. The communications were timely and very helpful, especially the packing list. The flashlights were especially needed. We enjoyed all our stays and the food and personnel we encountered. We saw so many dramatic moments in the life cycles of the animals that I know I will never forget it. The Toyota Land Cruiser was magnificent how it handled the challenging roads with no problems and The binocs he had were great. This truly was the trip of a lifetime.

Linda   –  
United States US
Visited: July 2016 Reviewed: Aug 19, 2016

Email Linda  |  65+ years of age  |  Experience level: first safari

Fantastic safari
5/5

From the very first e-mail, E-Trip was excellent. They answered all of my questions very quickly. The itinerary was perfect and the lodges and tent camps were very good with excellent service. We started in Tarangire for 2 nights, then drove through Lake Manyara to stay two nights at the top of the crater Ngorongoro. We went into the crater early the next morning and spent the day there. The next morning we drove to the central Serengeti to a mobile tent camp. We spent 2 nights there and then went to the northern Serengeti for 2 nights. We saw everything! We saw so many sunrises and sunsets. Our guide, Jouseff, was outstanding.He was very knowledgeable about all the animals and plants. Also, the vehicle that we were in had wifi and a way to charge our cell phones. Sometimes the wifi was spotty, but we posted pictures eventually. We then flew from the northern Serengeti to Rwanda to see the gorillas and golden monkeys. Our guide there was also excellent with his making sure we were able to see the golden monkeys and make our 4:30 flight. This was a trip of a lifetime. I wouldn't have changed anything about our trip!

Average User Rating
5.0/5
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