Reviews

Sort By: Date Most Helpful Rating 21-30 of 155 Reviews
Christine   –  
Canada CA
Visited: March 2024 Reviewed: Sep 2, 2024

Email Christine  |  20-35 years of age  |  Experience level: first safari

Most incredible experience
5/5

Totally exceeded my expectations!

Maybe I was just naive but it totally exceeded all of my expectations! Pete from Pavillion tours ensured that, the accommodations at Sarova Mara were just wonderful. I was thinking "tent" as in camping on the ground in sleeping bags not huge tents with king sized beds and solar heated water. The food selection was great too- buffet style, lots of choices and always something for everyone even the kids. The weather was perfect! No rain, few clouds. It was pretty warm during the day so after an early morning safari run we would just hang out by the pool until the sun started to go down. Our guide, Alex, was great! We got to see the "Big 5" on our first outing!! Lots of zebra, giraffes, elephants, buffalo, lions, antelope. But I didn't expect to see nearly every animal that would be in the reserve. The hippos at the river were great! Lots of great birds too. My favorite was the lilac breasted roller. I highly recommend Pavillion Safari!

Kim V   –  
United States US
Visited: April 2024 Reviewed: Sep 2, 2024

Email Kim V

knowledgeable!
5/5

The safari guides knew exactly where to go to see game animals. it didn't take long to observe the wonderful wildlife the massai mara is known for. Can't wait to return !

Mike   –  
Canada CA
Visited: June 2024 Reviewed: Aug 27, 2024

Email Mike  |  35-50 years of age  |  Experience level: first safari

Awesome service providers
5/5

Peter was good to us from the word go,I would like to thank Pavillion safaris and tour for making our safari and visit to Kenya memorable

Onur   –  
Turkey TR
Visited: May 2026 Reviewed: May 31, 2026

Email Onur  |  35-50 years of age  |  Experience level: first safari

Peter Went Above and Beyond – Highly Recommended!
5/5

We had an excellent experience with Peter and his team. Everything was very well organized from start to finish, and communication was always quick and professional.

What impressed us the most was Peter's willingness to go above and beyond. Before the safari, we accidentally left some of our belongings at a hotel we had booked independently. Although it was not his responsibility, Peter arranged for our items to be delivered to us and solved the issue incredibly fast.

We joined a 6-day Masai Mara, Lake Nakuru, and Amboseli safari, and the entire trip was smooth and well organized. At the end of the tour, upon our request, Peter even arranged for us to be dropped off at the Tanzania border instead of the standard drop-off location. He was very helpful there as well and made the transition easy for us.

Peter is reliable, responsive, and genuinely cares about his clients. We would not hesitate to book with him again and highly recommend him to anyone planning a safari.

LAURA   –  
France FR
Visited: May 2026 Reviewed: May 18, 2026

Email LAURA  |  20-35 years of age  |  Experience level: first safari

Unforgettable safari experience with Derrick — a fantastic guide!
5/5

We just came back from an absolutely incredible safari with Pavillion Safaris and Tours, and we cannot recommend them enough! Our guide Derrick was outstanding — friendly, patient, knowledgeable, and always attentive to our wishes throughout the entire trip.
The wildlife sightings exceeded all our expectations: we saw elephants, cheetahs, lions, hyenas, zebras, wildebeest, giraffes, and so many other amazing animals. Every game drive was a new adventure.
Beyond the incredible sightings, what really made the difference was Derrick himself. He was always kind, understanding, and made sure we had the best possible experience. Communication before and during the trip was smooth, the service was excellent, and the value for money was great.
A huge thank you to Derrick and the whole Pavillion Safaris team — we will definitely come back and recommend you to all our friends!

Nolwenn Drai   –  
France FR
Visited: May 2026 Reviewed: May 18, 2026

Email Nolwenn Drai  |  20-35 years of age  |  Experience level: first safari

Best guide ever
5/5

We had the absolute best experience with Derek, and honestly, we could not have asked for a better guide for our safari. From the very first day until the end of the trip, he made sure that every single moment was special, comfortable, fun, and unforgettable. Out of everything we experienced during this trip, Derek was truly one of the biggest reasons why it became such an incredible memory for us.

First of all, Derek is not just a guide he is someone who genuinely cares about his guests and puts his whole energy into making sure you have the best possible experience. He was always attentive, patient, kind, professional, and incredibly funny. He made us laugh during the entire trip and created such a good atmosphere every single day. Long drives never felt long because he always had stories, jokes, interesting explanations, and amazing energy. You can immediately feel that he loves what he does, and that passion completely changes the experience.

What impressed us the most is how hard he worked to give us the best safari possible. Derek did EVERYTHING he could to help us see the animals and enjoy every moment. Thanks to him, we were lucky enough to see the Big Five, including the leopard, elephant, lion, rhinoceros, and even giraffes very closely during the trip. Seeing a leopard was one of our biggest dreams, and Derek made it happen. His experience, patience, knowledge of the parks, and ability to spot animals are honestly incredible. Sometimes he could notice animals that we would never have seen ourselves.

Every time we stopped to observe an animal, Derek took the time to explain everything to us in detail. He taught us so much about the behavior of the animals, their habits, how they hunt, how they live, the differences between males and females, how ecosystems work, and so many fascinating facts throughout the safari. You can really tell he has deep knowledge and years of experience. He answered every single question with passion and precision.

Another thing that made the experience exceptional was how much he cared about our comfort and wellbeing during the entire trip. He constantly checked if we were comfortable, if we needed breaks, water, better positioning for photos, or anything else. He always tried to place the vehicle in the perfect spot so we could have the best possible view for pictures and videos. He was incredibly patient and never rushed us. We always felt safe, relaxed, and taken care of.

Derek also went above and beyond many times to adapt the experience to us personally. He was flexible, understanding, and always focused on making us happy. You can truly feel that for him, this is not “just a job.” He genuinely wants people to leave Kenya with unforgettable memories, and thanks to him, that is exactly what happened for us.

This safari exceeded all our expectations, and a huge part of that is because of Derek. We will honestly remember this trip for the rest of our lives. If you are looking for a guide who is knowledgeable, funny, professional, caring, passionate, experienced, and completely dedicated to giving you the best safari experience possible, then Derek is the person you need.

Thank you again, Derek, for everything you did for us. You made this trip magical and unforgettable. We could not recommend you more highly.

Kate   –  
Saudi Arabia SA
Visited: February 2026 Reviewed: Mar 1, 2026

Email Kate  |  50-65 years of age  |  Experience level: 2-5 safaris

simply the best experience thanks to our guide and now friend, Derek
5/5

From the moment we met Derek communication, service, reliability, flexibility and the ability to get us to into the perfect spot could not have been better.
Derek was knowledgeable, informative, kind and fun.
Would return but only with Derek!

Venelina Gabrovska   –  
Bulgaria BG
Visited: February 2026 Reviewed: Feb 12, 2026

Email Venelina Gabrovska  |  50-65 years of age  |  Experience level: 2-5 safaris

A dream come true
5/5

An exceptionally well-organized and implemented safari by Peter - Pavillion Safaris and by Tony - our guide and driver!!! Everything went as described on the website. We enjoyed the beautiful reserves, and were lucky enough to see many animals, including the big five, as well as natural beauties. Although with an average budget, the program was executed wonderfully: the overnight stays in the hotels and lodges were excellent - clean, comfortable and cozy, the food was very good. We felt safe the whole time. The people were very friendly. The plane was seven hours late, but Peter provided us with transportation to join the booked safari group on time, for which I thank you very much! Huge thanks also to Tony for taking good care of us and being able to present the reserves to us in the most beautiful part of them - nature and animals. I will recommend Pavillion Safaris to my friends. THANK YOU again for the pleasure you gave us!!!!

Kexin Sun   –  
China CN
Visited: January 2026 Reviewed: Feb 5, 2026

Email Kexin Sun  |  20-35 years of age  |  Experience level: first safari

Thank you to all the staff for their work, the experience was good, especially in the Masai Mara to
5/5

The guides and staff I met were very friendly and I felt safe traveling alone. Seeing the animals, especially the lions, up close was a very memorable experience for me.

Shiji suresh   –  
United Kingdom UK
Visited: September 2025 Reviewed: Oct 19, 2025

Email Shiji suresh  |  35-50 years of age  |  Experience level: first safari

Great time
5/5

We had a wonderful experience on the safari. Pavilion Safaris made fantastic arrangements for us, especially Peter and our guide. There are no words to describe their punctuality and the quality of the accommodations. Additionally, I have to mention that mobile phone coverage was fantastic in all the parks.

Average User Rating
5.0/5
Rating Breakdown
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