Reviews

Average User Rating
4.6/5

Rating Breakdown
  • 5 star 11
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 17 Reviews
Ephy   –  
Kenya KE
Visited: February 2025 Reviewed: Mar 5, 2025

Email Ephy  |  20-35 years of age  |  Experience level: first safari

The tour operator is a highly intelligent person who gives nice and memorable services
5/5

I understand that no one can predict how a Safari will go, but this one was amazing. And our guide Yusuph was so fantastic. He was attentive to our needs, fun to talk with and knew so much about the parks and the animals. We just adored him. Our accommodations were 1st class and we had an amazing experience.

Kuntal   –  
United Arab Emirates AE
Visited: June 2025 Reviewed: Jun 29, 2025

Email Kuntal  |  50-65 years of age  |  Experience level: first safari

Our Unforgettable First Safari: A Family Adventure in Africa
4/5

As a family of four adults, our recent trip marked our very first adventure to the African continent, and it was truly an incredible experience.

Booking with Safari.com
We found Safari.com to be an incredibly efficient and user-friendly platform for planning our safari. It offers a wide array of destinations and tour operators, and the standardized format for comparing options made our decision-making process much easier.

Viega Expeditions: Our chosen tour operator was excellent. They were quick to provide quotes and highly responsive to all our questions. We especially appreciated how they customized the tour to fit our preferred accommodations. They also offered valuable guidance on our hotel stay in Nairobi, visa requirements, things to carry and, importantly for us, they eased our concerns about the availability of vegan/vegetarian food throughout the trip.
The 'Land Cruiser' provided for our game drives was in good condition. Our guide and driver, a Masai person, was not only polite and knowledgeable but also had an uncanny ability to take us to all the best game viewing locations.

A Hiccup:
The only significant issue we encountered was an unexpected request from Viega Expeditions for an approximate 10% price increase after we had paid our advance payment. While this was eventually settled for a lesser amount, it was a moment of concern. To avoid any potential misunderstandings any tour operators, we strongly recommend getting all seemingly obvious and minor details clarified and documented in the final proposal.

Overall Experience
Despite that small issue, our overall safari experience was magnificent, thanks to the genuinely helpful people we encountered along the way. The hospitality at all the camps we stayed in – Masai Mara and Amboseli - and even Naivasha was consistently outstanding.

Fernandes   –  
United Arab Emirates AE
Visited: July 2025 Reviewed: Jul 14, 2025

Email Fernandes  |  35-50 years of age  |  Experience level: 2-5 safaris

really good communication
5/5

The trip was phenomenal, the guide was the best ever! The hotels and hot air balloon were the best. The only hiccup was the itinerary needed some adjustments as a last day game drive wasn't allowed, although it was offered.

Megan   –  
Australia AU
Visited: July 2025 Reviewed: Jul 20, 2025

Email Megan  |  35-50 years of age  |  Experience level: first safari

Great communication and a highly memorable family safari
5/5

We had a fantastic time on the 6 day family safari organized by Viega Expeditions.
The process of finding a tour operator and booking the trip was quite daunting, but I chose Viega because of the great communication from Rodgers from the time of initial contact right through the process.
He answered our many questions about the tour and the company and kept in regular contact as our bookings at the various lodges and camps were confirmed.
We were very happy with all of the accommodation options that Viega suggested and experienced a good mix of lodges and tented camps well suited to a family stay.
We were even more happy with our guide, Charles who was great company, an outstanding game spotter and a wealth of knowledge on all of the amazing wildlife we saw. He was very organized in terms of confirming daily plans and itineraries and made sure we had ample time to fully explore the three parks that we visited.
Rogers from Viega was also in daily contact during our trip to make sure everything was going well and that there was nothing we needed.
We’re very glad we overcame our initial reservations about booking with Viega due to the limited numbers of previous reviews we had to go on and will be taking home amazing memories, photos and recommendations for others to visit Kenya!

Glenn   –  
Australia AU
Visited: July 2025 Reviewed: Jul 26, 2025

Email Glenn

An Amazing Trip!
5/5

The booking process was intense with pressure to lock things in a pay the deposit quickly but that was not unique to Viega. Rodgers was very responsive and provided several itinerary options for us to consider. The quote was competitive and the accommodation options Rodgers suggested all looked good.
Despite being nervous about paying the deposit and the balance on arrival in Kenya, the trip itself made up for any reservations. Everything from the vehicle to the driver and the accommodations met or exceeded expectations and it was truly an unforgettable experience.

Gauthier   –  
Japan JP
Visited: July 2025 Reviewed: Aug 6, 2025

Email Gauthier  |  35-50 years of age  |  Experience level: first safari

Flexible, easy, good communication
4/5

We took Viega expeditions because they were flexible in the planning, reacting quickly, good in communication and price competitive. Everything well went before, during and after our trip. Small agency with a friendly approach. Special thanks to our driver: Charles

Lorena   –  
Spain ES
Visited: September 2025 Reviewed: Sep 14, 2025

Email Lorena  |  35-50 years of age  |  Experience level: first safari

Unforgettable Private Safari experience in Kenya- Exceptional Service
5/5

Our private safari in Kenya was beyond expectations. From the start, Roger at the office was attentive, regularly checking in to ensure everything ran smoothly and that we were comfortable. Our driver, James, made the entire journey exceptional — flexible with the route, and always accommodating to our needs. He was not just a driver but also a guide, sharing valuable insights about Kenya, its culture, and wildlife. We truly appreciated the balance of professionalism and warmth from both Roger and James. Every park we visited offered a new adventure, and thanks to their care and expertise, we felt supported and well taken care of at every step. This was an unforgettable experience, and we highly recommend this company for anyone looking to explore Kenya in a personal and authentic way.
Asante Sana to James and Roger for making this trip for us and exceptional experience!

Elena   –  
Spain ES
Visited: September 2025 Reviewed: Sep 21, 2025

Email Elena  |  35-50 years of age  |  Experience level: first safari

Excellent service and unforgettable experience
5/5

Our trip with Viega Expeditions was outstanding! James was a fantastic driver—professional, safe, and friendly throughout the journey. Roger from the agency providing clear communication, reliable arrangements. Everything ran smoothly, and we felt well cared for from start to finish. Highly recommend this team for a stress-free and enjoyable adventure!

Martyn   –  
United Kingdom UK
Visited: September 2025 Reviewed: Oct 12, 2025

Email Martyn

Not we were expecting
4/5

Overall the accommodation was excellent throughout our week safari. We were extremely disappointed with the lack of time actually spent out on game drives. Started well during our first two days in Masai Mara, but then went down hill from there as we were constantly changed from one jeep group to another. We spent hours waiting for the groups to arrive once we had been changed. The drivers were constantly apologising for us being messed about. One of the jeeps broke down twice and we were late arriving at our accommodation. When we went to Amboselli the guide was very late picking us up so did not spend a full day in the park as had been arranged and when we eventually got in the park it was to hot to see the animals. The Fifth guide seemed disinterested in wanting to show us animals that we were keen to see and just wanted to show us elephants and drive very slowly around the park to pass time.

James   –  
United States US
Visited: October 2025 Reviewed: Oct 20, 2025

Email James  |  35-50 years of age  |  Experience level: first safari

He was knowledgeable about the parks
4/5

Booking was easy and Rogers was very helpful designing the right tour for our family. Very good communication regardless of the time difference he was able to answer questions when we had them.
We were able to see all the animals we had hoped to see. Our accommodations were very nice and great for our family. We did have a snag getting into one of the parks so we did miss a night game hunt but we were able to get in the next day. The vehicle was comfortable and we had plenty of space for our family of 5 and our luggage.

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 11
  • 4 star 5
  • 3 star 1
  • 2 star 0
  • 1 star 0
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