Reviews

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Regina   –  
United Arab Emirates AE
Visited: May 2026 Reviewed: Jun 2, 2026

Email Regina  |  35-50 years of age  |  Experience level: first safari

Professional, hospitable and very accomodating
5/5

I availed the services of Meterai Safaris because they had been patient in answering my questions about the tour. They have organized my tours according to my preferences and have given me options and suggestions as well. My contact person is John and I am amazed on how fast he organized my last minute requests. He always follow up if everything is okay and if there is anything I need. The tours are well organized, the drivers and the tour guides are professional and kind. Great shout out to Ian, my Masai Mara driver and guide.

Will   –  
Spain ES
Visited: June 2026 Reviewed: Jun 6, 2026

Email Will  |  35-50 years of age  |  Experience level: first safari

10 out of 10 experience and BEST price by far
5/5

John made the whole Booking process really easy and detailed. The communication was quick and clear. No hiding fees and really smooth customer service.

We even needed It a private Transfer at the very last minute and 2 train tickets and he took care of everything.

Special mention to Bony, our driver, he has been top notch. Giving his best to deliver us an unforgettable experience

Thanks sooo much for a dream adventure!

Ibrahim Gano   –  
Gambia GM
Visited: April 2024 Reviewed: Apr 10, 2025

Email Ibrahim Gano  |  20-35 years of age  |  Experience level: first safari

The review below is the personal opinion of Ibrahim Gano and not that of SafariBookings.
Amazing experience
3/5

I had a really good time and it was an amazing experience seeing the animals in their natural habitat. I booked a day trip, but we started the game drive around 4pm, which limited how much we could see—I only managed to spot two of the Big Five. It would be great if they could adjust their timings for day visitors so there's more time to explore. Overall, it was still a memorable experience, and the guide was fairly okay.

Reply from Meterai Safaris
Reply from Meterai Safaris
Posted on Jun 5, 2025

Dear Gano,

Thank you so much for your kind review! We're glad to hear you had a memorable experience and enjoyed seeing the wildlife in their natural habitat.

We appreciate your feedback about the timing of the game drive. Since this was a shared day safari, the group arrived around midday just in time for lunch which is why the game drive started in the afternoon. We aim to balance comfort and coordination for all guests, and sometimes this affects the amount of time available in the park.

That said, your suggestion is valuable, and we'll continue improving our shared safari logistics. For future guests seeking more time in the park, we always recommend our private or early-start full-day safaris.

Thanks again for choosing Meterai Safaris — we hope to host you again soon for an even richer experience!

Warm regards,
The Meterai Safaris Team

Jay   –  
South Korea KR
Visited: August 2025 Reviewed: Aug 29, 2025

Email Jay  |  35-50 years of age  |  Experience level: 2-5 safaris

The review below is the personal opinion of Jay and not that of SafariBookings.
Driver: unpuncture and racist behavior
2/5

My driver Sal** was late for the departure in the morning. I had to wait 25 minutes in the morning and two other guests even waited for an hour.

After the tour, on our way back to the drop off (individual lunch), the driver kept on insisted that I get off the car and walk even before arriving the final destination because there is traffic jam and he was unhappy with it. It was a 10 minutes walk. I was okay with walking but there were 3 guests out of 4, including me, who were going to the same destination.

So I told him nicely, even if I get off here, he has to go through all this traffic jam anyways, since two other people are also going to the same place and they are not willing to walk.

However he kept insisting only at me to get off the car because apparently I was the only Asian guest. He kept making gestures showing complaints, kept turning off/on the car engine, and asked “have you made up your mind to get off here?”.

He was clearly discriminative because he didn’t say anything at two other Kenyan guests who were heading to the same destination. I was very upset that the other Kenyan guests even apologized instead for his behavior on behalf of all the Kenyan people.

This has been my third safari tour in Kenya/ fifth in East Aftica and he has been the worst driver ever.

John, who was in charge of the booking was trying to be helpful and was apologetic when I called him about this issue. However, I would like to hear clear follow up measures on how you would deal with this issue and the driver.

Jack   –  
Qatar QA
Visited: February 2026 Reviewed: Feb 25, 2026

Email Jack  |  20-35 years of age  |  Experience level: first safari

Great organisation and full day exploring
5/5

We booked a one day Mount Longonot and Lake Naivasha tour, and Meterai were great all the way from booking to the tour on the day. We ended up taking more time than anticipated, and an extra visit to Crescent Island but we had a great day exploring this amazing part of Kenya. Thank you Liz, John and the team!

Average User Rating
4.6/5
Rating Breakdown
  • 5 star 19
  • 4 star 4
  • 3 star 1
  • 2 star 1
  • 1 star 0
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