Jungleroam Safaris
- Office In:
- Size:
- 1-5 employees (Founded in 2020)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $1,730 to $6,920 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
FR
Email Anthony | 35-50 years of age | Experience level: 2-5 safaris
Great Know-how
We really had a great time with Jungleroam Safari.
Tour itself: our guide Joshua knew where to go to find animals - also, he was very respectful to animals boundaries unlike other horrible guides who drove past us like crazy men!
There were not too many cars - he likes to go to spots where there aren’t many cars.
The lodges: they were sufficient / could be cleaned better around the windows etc.
The food: it was good and more than enough.
The driving: our driver and guide Joshua was great but the last one was on his phone and holding it - it’s illegal and dangerous - that puts the safety of your clients in jeopardy. Joshua was at least wearing headphones.
Thanks
CN
Email Stella | 20-35 years of age | Experience level: first safari
It's a lifetime experience that we will always remember
Our driver/guide Moses is very professional in both driving and looking for animals. We have seen almost everything we wanted to see, including lions, leopards, giraffes, etc. We also enjoyed the hotels very much as some of them allowed us to interact with animals closely.
The only thing we were not very satisfied with is the Land Cruiser which was too old and it was not very comfortable for us to sit on it all day.
CN
Email Alan | 35-50 years of age | Experience level: first safari
Wonderful
Everything is so good except that we didn't find the male lion
Email Brad | 20-35 years of age | Experience level: first safari
Great 4-day safari experience!
JungleRoam was a great safari tour provider. They were very responsive on whatsapp before and after booking my safari. My guide was knowledgeable and knew the best spots to see animals. We saw the big five and even saw leopards which are rare in Maasai Mara. I do wish the guide shared more information with us about the animals (although he did say a couple times that we could ask him questions, I wish he took the initiative and shared his knowledge unprovoked). When we got to Nakuru he improved on this and shared more info with us without us asking specific questions, which I appreciated. However, he did not always speak very clearly or loud enough for people in the back to hear. He also did not keep us informed on the general itinerary of where we are going/how long it will take to get places, etc. Maybe he assumed we would be looking at our emailed itineraries, but there was a lack in general etiquette I would expect from a tour like this. The accommodations for the tour were great for the price and the food was decent. Overall, the main thing I wanted was to see lots of animals and get great photos, which I was able to do. I think at their competitive prices, this tour is definitely worth it and I would book it again.
CL
Email Florencia | 20-35 years of age | Experience level: 2-5 safaris
It was a complete safari experience!
We saw many animals, and really close. John was very kind, have a lot of energy and also answer all of our cuestions. The car was perfect, also you could charge your phone in the car amd have wifi.
The instalation were good, and the food also, very simple but good and clean.
I recomended to anyone can want to have a saffari tour experience un masai mara!
NL
Email Heeman | 50-65 years of age | Experience level: 2-5 safaris
Very well. Did respond quickly on question asked
The contact with the tour operator was good. We got a quick repons on questions asked. And the operator provided us with the necessary info on beforehand. All the connecting transfers were in time.
We especially liked the our game driver Solomon. He was punctually and made sure we were at the right place to see the wild animals. Once there he gave you plenty of time to appreciate the animals and made sure you were in the right spot to make nice pictures.
DE
Email Erin | 20-35 years of age | Experience level: first safari
Mixed experience - really depends on your guide
I have to give a bit of a mixed review. I was on a group 4-day safari in Maasai Mara and Nakuru, which I booked specifically because it had good reviews.
For the first half of the trip, I had an amazing experience. My guide was Sir Charles and he gave us a lot of information about what we were seeing, scouted out where animals may be, and tried to get us the best views of everything. I think you really couldn't ask for more in a guide and the park itself really exceeded my expectations. I think we saw pretty much everything except a leopard and I had a lot of fun as well.
After Maasai Mara, I was the only one from the group not going back to Nairobi, so I was passed to another guide for the end of my trip in Nakuru. The other guide (Andrew) unfortunately did not seem to care much. He didn't give us any information and when we asked questions, only gave one-word answers. He was not looking for animals. If we wanted to see something, we had to spot it ourselves and then yell for him to stop. He also did not have water, which was supposed to be provided. He generally seemed to not care about our experience and the entire group was pretty upset. Still very cool to see rhinos and such, but it put a bit of a damper on the experience.
Overall, I think your experience really depends a lot on your guide, and it seems you have no control over this. I guess all these small companies are beneath one larger umbrella company and they pass customers around from vehicle to vehicle based on where each car is going. Overall, Maasai Mara is amazing, but I wish there was a bit more transparency about what we booked and who we would be with.
CN
Email Jie | 20-35 years of age | Experience level: first safari
Nature is perfect, the guide ruined it
Avoid at all costs guide Francis! Not a single honest word comes out of his mouth, and his service attitude depends entirely on tips! On the first day at Masai Mara when we were still excited, we gave $10 for a half-day tour (total $60 for 6 people). Starting from the second day, he forced us to pay $10 per person daily, even threatening that he'd "doze off while driving" if tipped less. Even on non-safari days—like the 5-hour pure transfer from Masai Mara to Nakuru—he demanded $10 per person! During transfers between safari destinations, he deliberately parks tourists at souvenir shops. Though not forcing purchases, you'll just sit and wait if you don't shop. If unfortunately assigned Francis as your guide, remember: always pay tips all together at the very end.
DE
Email Patrick | 20-35 years of age | Experience level: first safari
Lovely nature and tour, but rather badly organized
Unfortunately I can't give a rating that is too well.
First of all, we booked this tour as it promised an early-morning gamedrive in Amboseli, which unfortunately did not happen. When reaching out to the office, they did not even apologize.
Moreover, the organization of the tour was rather bad. It always took forever dropping all the people of at the different camps, and the people were told super weird times for pickup. The next camp was not even 5 min away from ours, but they told them to be ready 20 min later than us. So no wonder that we then had to wait for 15 min at there camp.
Moreover, during our trip, basically all the people changed in between, so you always had new people join in.
Also the end was quite annonying, as everyone was brought to their hotel in Nairobi, instead of bringing everyone to the office first, and then bringing them to the hotels from there (as was done on the first day).
CN
Email chen | 35-50 years of age | Experience level: 2-5 safaris
This was my worst trip ever.
Problem 1: Communication breakdown. I repeatedly asked for two rooms when getting the quote, yet at payment I was told the price was wrong and I had to pay more. When I tried to talk to the boss, she was inflexible and refused to negotiate.
Problem 2: No credibility. An activity we had agreed on was cancelled when we arrived at the hotel; when I asked the boss, she simply said the contract was mis-written and refused to honor it, again with a hard-line attitude.
Problem 3: I understand it was a group tour, but the bus was packed to capacity and crammed with luggage, leaving no space to move or take decent photos— the travel experience was extremely poor.
Problem 4: The driver’s attitude was terrible. He wouldn’t allow photo stops; you could only stop where he thought it was okay— you weren’t allowed to suggest where you wanted to shoot.（this is real， we tried to ask him to stop so we can take photo ，and this is how he refuse us
When you tried to reason with the boss, she actually said, “Everyone else is fine—only you have a problem.” It’s simply unbelievable.