Reviews

Sort By: Date Most Helpful Rating 21-23 of 23 Reviews
Irene   –  
United Kingdom UK
Visited: July 2024 Reviewed: Jul 22, 2024

Email Irene  |  20-35 years of age  |  Experience level: first safari

supportive, friendly and kind
5/5

- overall good experience

- fair trip fee
The fee is quite fair enough. However, all the hotels have hot shower water supply issue, 2 of them does not provide Wifi in the room.

- experienced and supportive staff
Our guide is really experienced in finding animals during safaris. He also taught us many knowledge about different animals. He made our trip in Masai Mara so perfect.
Thanks for their help during the trip as on the last day of our trip there were protest happened in Nairobi, they gave us many advices and kindly helped us found a safe hotel

- Slightly not following the original trip plan listed on the contract
On our first day in Masai Mara national reserve, we left there at 3pm and we don’t know that we are going to leave before we’ve been sent to the hotel. However, on the contract we should leave at around 6pm. The other days are good.

Reply from Smartlickers Tours and Safaris
Reply from Smartlickers Tours and Safaris
Posted on Jul 26, 2024

Thank you so much for your compliment. We will keep improving for best service in our next engagement. You were equally good and we so much enjoyed being with you. Welcome next time

Liv   –  
United Kingdom UK
Visited: August 2025 Reviewed: Aug 24, 2025

Email Liv  |  20-35 years of age  |  Experience level: first safari

Amazing experience would do again
4/5

We had such an amazing time on our 4 day Safari. We managed to go to two national parks and our tour guide (Simon) was fantastic . He was informative, knowledgeable and full of high spirits. Smartlickers tours and Safaris were very helpful through out the booking process. There was a clear and quick line of communication where Patrick was very helpful. They managed to cater to our needs in terms of pickup and drop off which all went smoothly. The Safari was amazing value for money and overall it was a brilliant experience.

Karin   –  
Norway NO
Visited: March 2025 Reviewed: Apr 23, 2025

Email Karin  |  35-50 years of age  |  Experience level: over 5 safaris

Great guide
4/5

Gordonne made our visit awesome. He knew the sites and quickly understood what we wanted to see. He didn’t rush us and gave us plenty time to watch the animals and explain behavior.
The lodging was ok but the buffé included at both locations was not that good, especially not for the one of us not eating meat.

Average User Rating
4.9/5
Rating Breakdown
  • 5 star 21
  • 4 star 2
  • 3 star 0
  • 2 star 0
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