our professional team
Lekobe Adventures Safaris
- Office In:
- Size:
- 1-5 employees (Founded in 2022)
- Member Of:
- TANAPA, NCAA & BRELLA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $3,463 to $17,315 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Xx | 20-35 years of age | Experience level: first safari
Not the best experience in service, but enjoyed the trip
Flight was cancelled a few hours before I was due to fly, options I was provided was to fly to another park ( which after agreeing was told was no longer available) or fly 3 hours later, which meant basically lose the best part of the day for safari, leaving me with no options, in addition this later flight was further delayed when I received the the ticket it was actually due to fly 30 minutes after the time I was told further delaying a already late schedule. In addition. I was told the day would be extended 30 minutes to reduce the 3+ hours lost, however this was not true and the day actually ended around 1hrs earlier, so in total my day ended around 4hours shorter than what paid for
I rarely post a negative review, so to end on a better note, the day itself was still enjoyable, I had no further problems and the organiser discounted me a small amount 50 dollars, although not much considering almost 900 dollars paid and losing more than a third of the time I was meant to be out. I'll give the company the benefit of doubt that my situation is probably unusual, but the resulting service was poor
Reply from Lekobe Adventures Safaris
Posted on Feb 7, 2025Dear Zuber,
Thank you for sharing your feedback with us. First and foremost, I would like to sincerely apologize for the challenges you experienced during your day safari. We value your trust in our services, especially during such an important time as your honeymoon, and I deeply regret that your experience did not meet your expectations.
Regarding the issues raised, I would like to offer some clarifications:
1. Flight Cancellations and Delays
The flight cancellation, which occurred a few hours before your scheduled departure, was entirely out of our control. We do not manage or have authority over flight operations, and such cancellations are made by the airline due to reasons beyond our influence. Once we were informed of the cancellation, we immediately communicated this to you and offered an alternative option to fly to another park, as we wanted to ensure your special day was not entirely disrupted.
Unfortunately, after you agreed to the alternative, the airline informed us that this option was no longer available. This, again, was due to decisions made by the airline, not our company. We understand how disappointing this must have been, and we truly empathize with your frustration.
The subsequent delay of the rescheduled flight was another factor beyond our control. As soon as we received the updated flight information from the airline, we passed it on to you. While we strive to provide accurate and timely updates, we rely on the airline’s communication, which can sometimes change unexpectedly.
2. Shortened Safari Time
We acknowledge your disappointment with the reduced safari time. When we learned of the flight delays, we extended the safari by 30 minutes as a goodwill gesture to compensate for some of the lost time. However, we take full responsibility for the safari ending earlier than planned to ensure you could catch the return flight, which operates on a strict schedule. This adjustment was made in your best interest, but we deeply regret that we did not communicate this decision to you clearly in advance.
3. Compensation
We are grateful that you acknowledged the partial refund of $50 we provided. While we hoped it would help mitigate some of the inconvenience caused, we understand your concerns that it may not fully reflect the value of the time lost. Please accept our sincere apologies for this as well as the overall disruption to your day.
Despite these challenges, we are grateful to hear that you still found parts of the day enjoyable. Our aim has always been to provide you with a memorable and fulfilling experience, especially on such a significant occasion.
We deeply regret the unforeseen issues caused by the flight cancellations and delays, and we appreciate your understanding that these were beyond our control. However, we take full responsibility for areas where we could have communicated better or managed expectations more effectively. We hope to have the opportunity to provide you with an experience that truly meets and exceeds your expectations in the future.
Thank you once again for your feedback and for allowing us the opportunity to address your concerns. If there’s anything further we can do to assist or if you’d like to discuss this matter further, please don’t hesitate to reach out to me directly.
Many thanks,
LeKobe Adventures & Safaris
Email Ryan | 20-35 years of age | Experience level: first safari
Would highly recommend Lekobe Adventure Safaris!
Everything was so simple and straight forward booking with Lekobe Adventure.
Communication was great and the whole team were so helpful and knowledgeable.
We had an amazing day at the safari and wouldn’t hesitate to book with this company again.
Thanks again!
HN
Email Sofia | 35-50 years of age | Experience level: first safari
Incredible attention
Erick is an incredible safari guide; all the experience with Laboke adventure people is so careful that it goes beyond the expected; the way they communicate with you and the care for every one of the details for your trip is so lovely, make you feel safe and very well treated. They are amazing people doing more than the best! thank you all for your commitment and care 🙌🏽🫶🏾
NO
Email Erik | 50-65 years of age | Experience level: first safari
All good!
It started with a very close follow up with all necessary details provided by Jessica, even for entering the country. We had no issues but several other travellers needed to buy visa on arrival, not us since we were well informed upfront. The driver picked us up as agreed at the hotel and delivered us after the safari. In addition a local representative met us at the airport in Zanzibar at departure and arrival to ensure all went well. Our driver, Erick, was the driver that found lions first by looking after foot prints etc. A very gentle and nice guide/driver. We were very happy with the whole process!!!
MT
Email Andrijana | 20-35 years of age | Experience level: first safari
Our guide Erick Isack was truly exceptional! Professional, kind and a great driver and a tour guide!
Highly, highly recommended!
I am a nature lover so I truly enjoyed every second of this trip.
We saw many types of animals, had been going through rain and sun, and our guide Erick went above and beyond to show us everything, explain and take us safe through the Mikumi park. Not only that, he’s an excellent driver also, which we had opportunity to experience, when we went through areas where anyone would get stuck because of the slippery mud, he passed it without blinking.
Again, well done!
What an experience 😍
Email Niyah Johnson | 20-35 years of age | Experience level: first safari
Best safari experience
Lekobe safari was the best booking company! I booked a lot of things last minute and they made sure we were taken care of and made sure we got to do everything we wanted to do smoothly. For that I’m forever grateful for lekobe adventures! Chris was the best tour guide everrrrr I hope you guys get him as well 🫶🏽 Amazing first time safari 10/10
Email Karen | 50-65 years of age | Experience level: first safari
Absolutely fantastic
Lekobe Adventures made our dreams come true. Elvis from the beginning was professional and efficient and answered my numerous questions well… nothing was too much trouble. Once we arrived in Zanzibar we had numerous communications from Elvis to keep us informed of all plans. On the morning of the safari we were collected by a driver called Suleiman who was very polite and made sure we got to the airport on time. At the airport we were met my Elvis who went through all the details of the day. The safari driver in Nyerere was called David and was very knowledgable about all the animals and made sure we could see as many as possible. I can’t recommend this company enough … Asante
Email Anna | 20-35 years of age | Experience level: 2-5 safaris
Absolute MUST DO tour when visiting Zanzibar. Guide Eric was incredible and saw every animal we want
Highly recommend booking with Le Kobe for your safari from Zanzibar. We couldn't have had a better experience from start to finish. We opted for the private jeep which was definitely worth the splurge to have room to spread out and freedom to move around the jeep and be on the sides with the animals always. We had the absolute best guide, Eric. He was incredibly knowledgeable about the animals and had a sixth sense on where to find them. Twice he was the first truck to locate a pride of lions and a mother and baby elephant so we were the first car there and had the animals all to ourselves before all the other jeeps arrive. This was no accident, Eric truly used his knowledge to search certain areas and find them. We saw every single animal we wanted to (elephants, lions, leopard, crocodile, hippos, zebra, giraffes, wildebeests, gnoe and more). This park is perfect for a day trip because you can see all of these animals in a relatively small area and short time frame. The jeep was very comfortable and with the private jeep we were able to guarantee on open-sided jeep which was our preference. We were provided drinks and snacks in the jeep and the hot buffet lunch at the restaurant was really good. Overall, it couldn't have been a better day and we would happily book with Le Kobe again.
Email Drew | 35-50 years of age | Experience level: 2-5 safaris
Phillip was charming, knowledgeable, and accomodating.
We had 6 people in our group for 4 nights of safari. This was my second safari experience and definitely the best! Phillip worked hard to ensure we saw the best of everything. We were able to get close to some of the rarest animals and even watch a cheetah hunt for its young. It was truly amazing, and I appreciate Lakobe’s commitment to our experience.
CA
Email Kymia | 20-35 years of age | Experience level: first safari
LeKobe Adventures is communicative, friendly and ethical. Abel was amazing to be with on the safari!
The entire LeKobe team had amazing communication, everything was smooth from the hotel pickup to the airport transfer and the meeting of the tour guide in Mikumi. Any questions we had were answered quickly and efficiently by Jessica, helping set up payment and taking our wants into account when deciding which park to go to.
The tour was amazing, although I was worried at first about the time limit we felt as though we were able to see and explore a lot of the park in the time given.
- Lunch, snacks, and drinks were all provided
- Abel our guide was a blast to be with all day, he taught us lots of information about every animal we saw and had an answer for everything we asked! We sang songs, took lots of photos, and overall had so much fun
- Ethical Practices: we were not surrounding animals and trapping them with the jeep, we stayed a respectful distance from them, not to interrupt them
I learned so much in this one trip and am already planning when I can go on another safari. It was 100% worth the money and am glad we chose LeKobe as our provider for this trip! After speaking to some friends who had also gone on a safari it was clear not all companies have the same practices, assistance, or friendliness as the entire LeKobe team.
