Reviews

Sort By: Date Most Helpful 21-30 of 158 Reviews
Kimberly   –  
Turkey TR
Visited: January 2016 Reviewed: Jan 24, 2016

Email Kimberly

The Absolute Best Trip EVER!
5/5

Big Time Safaris offers budget safaris but I cannot imagine a better tour company at any price. I am a traveler and have enjoyed many tours but have never received such caring, thoughtful service as I did with Big Time.

Martha in the office went above and beyond to help me with even the most minor details. Boneface, a delightful young man and great driver, welcomed me at the airport and then picked me up at my hotel to take me back to the airport for departure. And then there was James, our guide/driver throughout our safari tour. He was so outstanding that our group dubbed him James Bond for his prescience, thorough organizational abilities and talented leadership, and ultimately for his dexterous driving skills.

If you're looking for a true safari experience and don't expect frills or ostentation, Big Time Safaris is the only way to go!

Álvaro   –  
Spain ES
Visited: August 2019 Reviewed: Aug 22, 2019

Email Álvaro  |  35-50 years of age  |  Experience level: 2-5 safaris

Easy, reliable and affordable
5/5

I contacted BigTimeSafari from Spain. The interlocutor was Agnes. The truth is that I couldn't have been luckier. Agnes, at all times, answered all my questions and uncertainties about the planning of the trip. She was very flexible because we finally made some unusual changes, like staying one more day at the Masai Mara or climbing Mt Longonot or upgrading the hotels of the Masai Mara but not the rest. There was no problem at all.
I looked for many agencies and I can assure you that it was the cheapest of all.
During the trip, Agnes was very aware of timetables and that the guides complied with everything agreed.
The truth is that our trip to Kenya has been awesome and in large part is for how well it was organized.
I am very grateful to Bigtimesafari and, especially, to Agnes for her help and her predisposition to make everything perfect.

Thank you very much!

Ka Yan   –  
Hong Kong HK
Visited: October 2016 Reviewed: Oct 25, 2016

Email Ka Yan  |  20-35 years of age  |  Experience level: first safari

Very good.
5/5

BigTime safaris staff are all very nice , responsible , their tent camp , hotel are very clean , the safaris very good and the driver will find ainamals , very safe , interesting , very responsible , all things (food , hotel , camp , resort , car ) very good , and the price very reasonable. I love the trip , I love Bigtime all staff!!!

Tom   –  
Japan JP
Visited: December 2015 Reviewed: Jan 3, 2016

Email Tom

Friendly, flexible and welcoming service
5/5

We spent in total 8 days in Kenya. Bigtime has assisted us during these days and provided attentive care throughout the trip. We planned to go to Tanzania but our visa was rejected on the border. However the crew was with us even to the border and tried to facilitate it by all means. When it turned out it was not possible, they immediately assisted us with alternative plans. Thanks to Bigtimesafari, we had the best trip in our life this yime in Kenya in masai mara, Naivasha and Watamu.

Angie Yap   –  
Italy IT
Visited: July 2014 Reviewed: Apr 15, 2015

35-50 years of age  |  Experience level: first safari

EastAfrica holiday
5/5

A wonderful EastAfrica holiday Dear John, Dennis, George and Peterson Happy New Year to you all too!Thank you for making my holidays in East Africa such a memorable one. Adeline,Alvin and myself really enjoyed ourselves. From

Vipin   –  
Germany DE
Visited: March 2015 Reviewed: Apr 7, 2015

20-35 years of age  |  Experience level: first safari

Once in a lifetime experience
5/5

It was an incredible experience. Right from reception at the Bus stop to the accommodation, everything was catered for. Would like to specially appreciate the personal help given by Mr David and all the staff.
I am sure this attitude will take you to greater heights.

Jaak   –  
Estonia EE
Visited: March 2015 Reviewed: Apr 6, 2015

Email Jaak  |  35-50 years of age  |  Experience level: 2-5 safaris

Our trip to Masai Mara, Amboseli and Mount Kenya
5/5

We were recommended Big Time by a local friend and in short - we are quite happy with the choice.
They helped us with hotels in Nairobi, took us to a very very nice trip to Masai Mara (do climb the hills there with some Masai guides, it's very nice if you don't leve it to the middle of the day, better temperature in the morning), took us to Naivasha lake, from there we went to Amboseli and Mount Kenya. We were very happy with both the drivers snf guides we got assigned during our trip and also happy with their help in Nairobi (one of our companions needed a bit medical help).

Evgenia   –  
Czech Republic CZ
Visited: November 2014 Reviewed: Feb 19, 2015

Email Evgenia  |  20-35 years of age  |  Experience level: first safari

All was perfect!
5/5

I had safari in Kenya, Masai Mara with Big Time Safaris in the November 2014. It was just perfect!
I brought home memories for the rest of my life, great pictures and new plans to go again!
Big Time Safaris did their job in a perfect way, all was safe and smooth. I was comunicating a lot before arriving to Kenya with Martha, she was always friendly and ready to give advice and answer one of questions, that i had really a lot, cause was travelling to Kenya alone. It was all safe there. They met me from the airport when i arrived to Kenya at 3 in the night, took me to the hotel and than picked me up in the morning to go to safari.
We had very nice and professional driver during safari-Stanley. He knew all about animals and was trying to do his best to show us the wild life of african savana, so we could also make good pictures. Special thanks to Stanley, my 3 days at Masai Mara were really one of the best days of my life!
The camp itself was good, staff there polite and friendly. Food was also good, especially dinners. Tents were big enough, clean and had all i needed inside. I was alone and had one tent for me only. Electricity is during the morning and evening only. If i am not misstaken 5-7 and 20-22. Or smth like this. When we were there was no wifi. But you dont really need it there, you can just enjoy the nature and that few days you have there.
Big Time Safaris were helping me till the day i left Kenya. After safari i was flying to Mombasa, they took me to airport and after Mombasa picked me up from airport to také me to the hotel, where i slept before flying home.
Now i am planning new safari in Kenya and Tanzania, for one week. And of course i will book it with Big Time Safaris. Also i m giving them good feedback and advise it to ppl who are thinking of visiting Africa for safari.
Thanks again guys and hope to see you soon again!

Remo Ipser   –  
Switzerland CH
Visited: June 2024 Reviewed: Jun 24, 2024

Email Remo Ipser  |  35-50 years of age  |  Experience level: 2-5 safaris

The safari provider with the best price-performance ratio
5/5

First of all, a big compliment to our tour guide Richard. He drove us through the six days with his calm and confident manner and was able to show us all the animals (including lions, cheetahs, leopards and rhinos). The hotels: Mara Chui Lodge in the Masai Mara was good, the Lake Nakuru hotel was excellent and the Tremisana Lodge hotel in Amboseli was very good. I can only recommend the Big Time Safari, especially as their prices are very reasonable. Well done! Thank you for the great holiday!

Marvin   –  
Germany DE
Visited: October 2022 Reviewed: Oct 22, 2022

Email Marvin  |  20-35 years of age  |  Experience level: 2-5 safaris

Very good value for money and a very professional operator
5/5

We have booked an 11 day safari through Kenia and Tanzania. Beforehand Big Time Safaris got in touch with us and handled everything very professional.

For the Kenia part Simon was our tour guide, who did an incredible job! He took care of us from the very first minute and we felt very safe driving with him. He gave very good recommendations e.g. to be aware of sellers that are popping up everywhere you stop and to not feel pressured by them.

When it came to game driving Simon was absolutely outstanding! He was very well educated and could tell us all about the animals and their surrounding. He maintained very good communication with the other guides in the park, he knew where to look for animals, he knew when we wanted to take a picture and achieved a great perspective without the need to tell him.

Beware that travelling through so many parks involves a lot of driving on very bumpy roads, which can get really stressful and should not be underestimated. Some days involved 12h of driving on those roads which has to be endured once onboard.

However, when looking back we remember all the great memories we could collect with Simon! Thank you!

Average User Rating
4.2/5
Rating Breakdown
  • 5 star 158
  • 4 star 32
  • 3 star 1
  • 2 star 3
  • 1 star 8
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