Reviews

Average User Rating
5.0/5

Rating Breakdown
  • 5 star 22
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0

Sort By: Date Most Helpful Rating 1-10 of 23 Reviews
Kate SLC UT   –  
United States US
Visited: September 2021 Reviewed: Nov 4, 2022

Email Kate SLC UT

Professional, knowledgeable, fun, awesome!
5/5

I went to Africa with my daughter and granddaughter. The majesty, beauty, people, the experience was life changing, unforgettable. Steve told use stories, gave us history, and interesting facts about the animals. Africa is awe inspiring, but Steve made the trip fun, perfect. The guide is so important.

Clinton   –  
Australia AU
Visited: January 2026 Reviewed: Feb 1, 2026

Email Clinton  |  35-50 years of age  |  Experience level: over 5 safaris

Experienced guide, top experience
5/5

Great tour, guide was very professional and knowledgeable. Before booking we asked for a few changes to the advertised tour and incredible Africa were very accommodating for our private group. Accomodation and food and transport were great.

Audrey   –  
United States US
Visited: September 2021 Reviewed: Nov 3, 2022

Email Audrey  |  20-35 years of age  |  Experience level: first safari

Unforgettable in every way.
5/5

This was the trip of a lifetime. From the moment you land you are warmly welcomed. Our guide was Steve. He truly made the trip, going above and beyond every day. He was extremely knowledgeable and taught us so much. He told us about every animal we saw—while they were mere feet away from us. Mind blowing!

My daughter (6 at the time) asked him every question that popped into her head and he was quick to answer every one of them. She still tells me random facts that he taught her during our time there. Or will say “remember…” She cried when she had to leave and asked if we could stay. Having to go home really is the worst part of the trip. I wanted to cry too.

From the service to the price to the mind blowing experience, you will NOT be disappointed.

We are planning a trip back.

Gordon   –  
Canada CA
Visited: September 2022 Reviewed: Nov 4, 2022

Email Gordon  |  50-65 years of age  |  Experience level: first safari

unforgettable memory with Steve
5/5

I went with Steve for a 9-day Kenya Safari trip. It was a lifetime unforgettable memory. Steve arranged all our lodgings and game drives very thoughtfully. He took care of everyone in the group. Steve cleaned land cruiser frequently and made it very comfortable for us. We have seen most of the animals in Kenya Safari in his tour. Someday I will go back to Kenya, I will definitely ring his number.

Mie Kristensen   –  
Denmark DK
Visited: December 2023 Reviewed: Dec 25, 2023

Email Mie Kristensen  |  20-35 years of age  |  Experience level: first safari

Absolut AMAZING
5/5

Everything was perfect! They picked us up at the airport at the agreed time, and then our 4 day safari started. First, a single night at Lake Nakuru at the Lion Hill hotel. Then two days in the Maasai Mara at Hotel Mara Serena Sagari Lodge. We can highly recommend both hotels, really nice hotels with friendly staff.

We got the most amazing driver, Steve. He was very attentive to us and had SO many years of experience so he was constantly spotting animals and knew how to hold so we got the perfect view. Already on one short trip in the evening and a short trip the following day, we had seen both the big 5 and big 9. Wow, absolutely fantastic. We saw almost every animal and were lucky to see a cheetah too. It has been the best safari trip and we can highly recommend choosing Incredible African Safari, as they are extremely professional, quick to respond, very good at tailoring the right program just for us, focus on safety, top customer service and gave us dream driver, steve. Thank you for an incredible safari trip that we will never forget. :-)

Vivi   –  
China CN
Visited: February 2025 Reviewed: Feb 16, 2025

Email Vivi  |  20-35 years of age  |  Experience level: first safari

Do it again
5/5

It was a great trip. We were very lucky. I saw Africa Big Five. Travel agency from the early schedule planning to the later service is very good. Guide Steve is very experienced, he can reasonably arrange all things in our trip, and also will give some advices, share some interesting about Kenya.

The lodge in Sweetwater and lake Naivasha are super good!!
Especially the equipment of Maisha camp and public area of Naivasha Sopa. Incredible!!

The food needs to be improved…but it could be took in.

Daylan   –  
United Kingdom UK
Visited: April 2025 Reviewed: Apr 7, 2025

Email Daylan  |  35-50 years of age  |  Experience level: first safari

Amazing right from the start
5/5

Where to start. If only all companies offered such customer service. Besides offering the best quote, Peter was literally at hand 24/7 with all queries and when our visa didn't get processed properly, he took matters in his own hands. Absolutely exceptional service Peter. Blown away by your kindness. Our driver Steve had been doing Safaris for over 20 years and he was such a knowledge guide and knew a lot about the bio diversity. He is well regarded among the safari guides and he has got the eye for the animals. You will be in safe trusted hands with him. Thanks a lot again for one of the best memories for our family. We will be back in next 2 years, guaranteed. All the best.

Alex Ndolo   –  
Kenya KE
Visited: September 2025 Reviewed: Sep 19, 2025

Email Alex Ndolo  |  20-35 years of age  |  Experience level: 2-5 safaris

Incredible Africa Trails is a professional, reliable, and passionate tour operator that delivers unf
5/5

I had an amazing safari experience in the Maasai Mara with Incredible Africa Trails! Everything was well organized from start to finish. The guide was knowledgeable, friendly, and made sure we saw some of the Big Five along with many other animals. The vehicle was comfortable and great for game viewing. Overall, the trip exceeded my expectations and was truly unforgettable. I highly recommend Incredible Africa Trails to anyone planning a safari in Kenya!

Joel, Patrick & Tina   –  
Germany DE
Visited: October 2025 Reviewed: Oct 21, 2025

Email Joel, Patrick & Tina  |  20-35 years of age  |  Experience level: first safari

An unforgettable road trip through Kenya with incredible moments and great memories
5/5

With Incredible Africa Trails, a group of three friends planned and embarked on a 21-day trip through Kenya. We already had a pretty clear idea of ​​what we wanted to see and experience. In discussions with our contact, Simon, we developed a fantastic itinerary that well-integrated our wishes while also incorporating various recommendations from Incredible Africa Trails, providing a realistic and very detailed plan for our trip.

Our guide, Steve, was a highly experienced, communicative, and professional tour guide. He accompanied us throughout the three weeks: as a driver on the roads between national parks and accommodations, as a knowledgeable guide on game drives in the national parks, and as an organizer for everything else that needed to be arranged. He was clearly keen for us to have a fantastic and unforgettable time and not have to worry about anything! You could really feel how responsible he felt for us during the tour. He also always tried to accommodate our spontaneous requests during the tour, whether it was seeing a herd of bulls in the savannah, finding a rhino in the jungle, or photographing an elephant at sunrise in front of Mount Kilimanjaro.

Furthermore, communication with him was very pleasant and transparent, so we didn't even have to contact the agency directly. When a problem arose that was not our fault, the agency took care of it, so we never felt left out in the cold.

Of course, we had to pay a hefty sum for the trip; after all, it was three full weeks with the best full board (buffet or à la carte breakfast, lunch, and dinner), all entrance fees to the national parks (which was a hefty sum in itself), and Steve and his jeep, who were at our disposal at all times.

In retrospect, we have to say that the price was very fair in our opinion. We really got a lot for our money! When planning your finances, you should also consider that tips are expected for virtually all services.

Overall, we would recommend booking Incredible Africa Trails for a trip to Kenya!

(automatic translation from German)

Naoyuki Shimamura   –  
Japan JP
Visited: October 2025 Reviewed: Oct 24, 2025

Email Naoyuki Shimamura

My dream has come true.
5/5

My dream has come true.
This was the best experience of my life.
From the beginning to the end of the tour, the excitement never stopped.
During the safari, not only did I get to see the Big Five, but I also drove across the vast and breathtaking savannah.
Of course, the animals were incredible, but our guide, Sam, was truly outstanding.
He not only explained about the wildlife but also shared a lot about Kenyan culture and society.
And of course, the hotel was beautiful, and the staff were amazing.
I love this tour. I love kenya.
I will come back again.

Asante sana! Hakuna matata!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 22
  • 4 star 1
  • 3 star 0
  • 2 star 0
  • 1 star 0
Write a Review

Disclaimer

  • All corporate and/or tour info is provided by Incredible Africa Trails, not SafariBookings