A fraction of our Team.
Big Apes Africa
- Office In:
- Size:
- 1-5 employees (Founded in 2019)
- Member Of:
- USAGA, UTB & UWA
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $3,472 to $17,359 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Patrick Owor | 35-50 years of age | Experience level: over 5 safaris
Peter and his team are very organized knowledge based personalities with a bias to clients satisfac.
I traveled with Big Apes Africa with Peter as our lead Safari Guide and I must admit we were blown away by his level skills in driving and guiding. His knowledge about Uganda and conservation is so extensive and I highly recommend this company.
BE
Email Ritah | under20 years of age | Experience level: first safari
Amazing!
My trip with Big Apes Africa is definitely one that will stay on my mind. This trip was organised on short notice with the help of one of the Safari experts at their office in Kampala and within just two weeks, everything was sorted.
Our guide Peter is only knowledgeable but the friendliest I have met.
Without a doubt, this company gave me value for money and more!!!
ES
Email Jose | 35-50 years of age | Experience level: first safari
An unforgettable trip
Last summer we spent 11 days in Uganda and it was a unique experience. We really realized why Uganda is called the pearl of Africa. Uganda is so much more than the gorilla experience, which is truly amazing. Peter, our guide helped us discover this country with its main parks (Murchison, Budongo Forest, queen elizabeth, bwindi...), we were lucky enough to be alone with him in the car and he gave us a totally tailor-made tour, pending everything and making this trip we can never forget. Thanks to him we were able to see the richness of this country, experience nature in its purest form, discover its landscapes, animals and the kindness of its people. Peter had everything organized in advance, always making sure that everything was perfect both in the routes, trips and in the accommodations, very well chosen, so we will always remember this precious experience.
(automatic translation from Spanish)
DE
Email Sandra | 35-50 years of age | Experience level: over 5 safaris
Uganda is real the Perl of Africa
Africa has enchanted me for a long time and it always draws me back there. This was my second time in Uganda and again I had a great, pretty perfect time there.
The endless expanses, the unique landscape, the fascinating animal world and above all the moving encounters with the local people make every trip a unique and unforgettable experience.
But without our wonderful guide Peter, it probably wouldn't have been nearly as eventful, because he does his job with passion, knows exactly what his guests need today and organizes everything he can without talking too much about it, sensational! Thank you very much... see you again...
(automatic translation from German)
CA
Email Katharine S | 50-65 years of age | Experience level: 2-5 safaris
Excellent tour through Rwanda and Uganda
Our family of four had a great time with our guide Ronaldo. He was incredibly knowledgeable about the animals and added a lot of context to our trip. In Africa, things go sideways with mechanical issues, muddy roads, etc…it’s all part of the adventure and Big Apes found solutions when they were needed. The tour was as planned and the trip of a lifetime!
CN
Email Marc | 50-65 years of age | Experience level: 2-5 safaris
Very Diverse Uganda-Rwanda Experience
Really appreciated Peter’s willingness to work with me on customizing our 13-day Uganda-Rwanda adventure. I can’t overemphasize how great it was to do the trekking experiences for the gorillas, golden monkeys, chimpanzees, and rhinos. I had been to Kenya and Tanzania previously, and these trekking experiences were really unique. While the game drives in Uganda were great, I also really enjoyed the water activities in Kazinga Channel, Murchison Falls, and Mabamba Swamp. Bigodi Wetland Sanctuary was another surprise with all of its different monkeys and birds.
Don was our driver/guide for the entire experience and he was great! Very accommodating and helpful.
NL
Email Saskia | 50-65 years of age | Experience level: over 5 safaris
Extraordinary experience
It was easy to correspond with Big Apes Africa. It was a well organised and they have given answers to all our questions, with a lot of patience. The trip was well prepared, with all the handy tips Big Apes had given us before departure. We have visited one big apes family and it was a once in a lifetime experience.
Email Danielle | 35-50 years of age | Experience level: 2-5 safaris
Don't trust Big Apes, neither Peter
I've contacted Big Apes in March to book a trip for August. When I was still asking for quotes, the communication was polite and efficient. However, just after I've paid the deposit, the communication changed to rude and unreliable. After the payment, I've checked with the accommodations and they haven't received any request on my name. So then I've asked Big Apes if my hotel reservations were made and if they could send me the receipt for the trekking permit. After being ignored and asking again and again, I've received the following answer from Peter, the agency's owner : "We don't account to our guests but our auditors unless you are conducting an investigation. You paid for a service because you were convinced that we would offer you the service. We procure permits in company names and not one at a time only but sometimes in bulk, information we cannot share with you. You are free to sue us when your time comes and we don't offer the service. Should you have a change of heart, we are happy to offer you a refund under our cancellation times. The only receipt you are entitled to is the one in our company names for the money you sent. Kindly let me know if this is clear to you." At this moment I had my first shiver down my spine. Don't they account to their guests ???? Anyway, when I asked about cancellation, I've received an email with apologies (not from Peter, from someone else, never from Peter) for the harsh way of communication from their colleague and they said my tour were secured with them and that their drivers/guides were very professional (I thought the owner would be too, but I was wrong). I decided to give them another chance. After few weeks, no reservations yet. When I've asked when my reservation would be made, again they didn't want to commit and said that they couldn't tell me when (without a signature on the email this time). After asking again and again, they said my reservations would be made in July (my trip would be in August and August is high season). Then, I've requested the cancellation and, as you can guess, another headache then began. After being ignored again and I had to keep asking again and again, they said the refund would be made in September (after 5 months, but the agreement was 4 months) even they haven't done any reservation. I asked why it would be made in 5 months instead of what we agreed and I was ignored, of course. I've tried to ask few more times but no answer at all. I gave up and waited. September arrived and, of course, no refund, so I've sent a couple of emails, but no answer at all. I've contacted SafariBokkings asking for help and they said that they would contact Big Apes from their side. The next day, SafariBookings said that they received a reply from Big Apes and that they committed to process my refund by October 10th and asked me to wait longer. I did. October 10th arrived and NO REFUND AT ALL, NO CONTACT AT ALL.
Anyway, despite having lost money, I am grateful for the deliverance, it could be worse. DO NOT TRUST BIG APES NEITHER PETER, the communication completely change after making the payment, they don't keep their word and they don't refund your money, if it's the case, even promising you they will. I had USD 1,079.24 lost and my time wasted. DON'T CHOOSE BIG APES !!!
Reply from Big Apes Africa
Posted on Oct 14, 2025Dear Danielle,
We appreciate your patience in waiting for the refund. As much as we agreed not to subject your refund request to our company policy so that you wouldn't lose any bit of your money but receive it back in full as you paid it, we apologize for the delay in processing it.
As it was communicated to you via email, your refund is being processed and you will be receiving it as soon as possible.
Thank you so much!
IT
Email FABRIZIO FACCIOLI | 50-65 years of age | Experience level: over 5 safaris
Don't book with them
GREAT guide/driver, but TERRIBLE office organisation. I strongly recommend you don't book with them.
I work in the Tourist Industry and I'm very expert and objective: Never trust Big Apes and Peter for your trip to Uganda.
Our tour guide, Sam Waako, was wonderful - knowledgeable, communicative and funny. The safari itself was great.
However, the office organisation was terrible, not up to par.... Peter (the manager) was absolutely silent. No call, no email, no communication whatsoever if not through the guide but I believe a manager who considers himself as such should pick up the phone and talk to the customer who is complaining of a problem.
My advice would be - book with a different company. It's all fine if everything goes well, but if there's a problem then They won't solve it.
Reply from Big Apes Africa
Posted on Jan 12, 2026WE ARE GLAD THAT YOU ACKNOWLEDGE YOUR SAFARI WAS GREAT EXCEPT FOR ONE THING; CHANGE OF ONE LODGE/ACCOMMODATION;
Gorilla trekking is done in specific locations/trailheads with a limited number of lodges within the same price range/class. Once you are allocated a certain trail head, it is usually best to use the lodges near your trekking location unless the guest has a particular interest in a lodge far from there and does not mind waking up very early to get there.
When you have ONLY two lodges within a certain class and price range that you have always used, it is only reasonable that when one fails to get you a slot, you use another. just like Chefs have bad days, the house keeper did not arrange the room the best way.
IN the face of this, we upgraded you to two rooms Bikingyi 3 and Buhoma 3 at not extra cost.
We REGRET not giving you a complimentary dinner on the last day as per your request after the change of the lodge.
Whereas we maintain the right to change accommodation as per our terms and conditions, we chose not to give you dinner because we felt we had gone above and beyond to give you a very competitive price right from the start for example giving you a Landcruiser at a price of a Van for your group of four, and a number of price cuttings you are familiar with.
We felt confident that our guide passed on every communication right but I must admit that we can do better amid all the busy schedules to arrange personal calls which we do for most of our guests apart from you unfortunately and we are truly sorry.
We appreciate your feedback because it helps us to do better.
Email Alex | 20-35 years of age | Experience level: first safari
An unforgettable 5-day adventure in Uganda
This was my first time in Uganda, and I was absolutely blown away by the beauty and lushness of the country. We only had five days, so we wanted to fit in as much as possible and thanks to Pete and his incredible team, we absolutely did. There was plenty of time in the car as a result, but the views are so beautiful and the car is comfortable to relax in.
From start to finish, the trip was so well organised. Every detail was taken care of, allowing us to focus on soaking up the experience. Our accommodation was always clean, comfortable, and came with genuinely great service at every stop.
Pete is hands-down the best tour guide I’ve ever had. His knowledge of the country, the wildlife, and the logistics of every activity is unbelievable. He also somehow seems to know what you need before you even realise it yourself. Nothing is too much trouble for him.
Even though my boyfriend had been to Uganda before, the only experience he repeated on this trip was the gorilla trekking which shows just how much else this amazing country has to offer.
The gorilla trekking was every bit as magical as you’d hope. We also saw lions, a leopard, elephants, hippos, warthogs, and so many other incredible animals in the national parks. It felt like every hour brought a new animal.
If you’re considering a trip to Uganda, don’t hesitate and book it with Pete and his team. You’ll be in the very best hands and paying a very reasonable price.