Reviews

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Alejandro   –  
United States US
Visited: October 2023 Reviewed: Oct 17, 2023

Email Alejandro  |  35-50 years of age  |  Experience level: first safari

Amazing guide in the parks
4/5

Our guide Champion Godwin is a very careful driver, knows everything about the animals, the parks, the Maasai village and went above and beyond for us to have an amazing experience in Serengeti.

Eunice   –  
Norway NO
Visited: July 2023 Reviewed: Aug 5, 2023

Email Eunice  |  20-35 years of age  |  Experience level: first safari

Outstanding tour with Serengeti smile
4/5

We had a lovely tour with Serengeti's smile. It was effortless to communicate with them, and they were flexible and very professional. We were so happy with our tour guide. He was very knowledgeable, friendly, punctual and attentive. We saw so many animals, and it was terrific.
The reason for the four stars is because of the lunch boxes. The lunch boxes were terrible, and we were travelling with a child. On the last day, we even asked if the kid could get something else, but we didn’t get it.
I would recommend Serengeti Smile, but let them know about your food requirements.

Kayla & Jaspa   –  
United Kingdom UK
Visited: January 2023 Reviewed: Feb 13, 2023

Email Kayla & Jaspa  |  20-35 years of age  |  Experience level: first safari

Magical experience - great guides, good service and so many animals
4/5

My partner and I embarked on our first Safari together. Our expectations were matched by Serengeti smile as a result of their welcoming, informative and chilled service.

They picked us up at our hotel promptly at 8am the first morning, we were greeted with cold bottles of water in the car which I'm sure you can imagine, in the hot weather was very needed! They continued to provide snacks like peanuts and other little bits throughout the day.

As we progressed to the different areas, they provided facts and information about the land, animals and tribes which was good as it adds that educational layer.

The tour guides always seemed like they had our best interest at heart, getting the good spots to see the animals and pointing out little things that we may have missed, for example a Dung beetle pushing a pile of poop with his little friend on it (you can imagine, this is fairly hard to spot in the Serengeti while driving)

I think the experience was good value for money (it was the most cost effective in comparison to the rest of the options), ways in which this trip could be improved is by providing better quality and more thoughtful packed lunch and upgrading the accommodation provided (the first accommodation was a tented camp, which was a great experience but not particularly luxury) however the 2nd lodge was lovely, it had better food options and better facilities. I think my partner and I largely share this opinion due to being foodies and having quite high expectations, so given that I would say the accommodation and food were sufficient but just not up to our standards. I also think that organising the permits well ahead of time would reduce any wait times and delays which in turn would improve the overall experience and make it more seamless.

Nonetheless, we had the most amazing experience - we saw all of the animals except for the Leopard, it was truly magical and we would 100% recommend this to anyone!

MJ   –  
South Korea KR
Visited: June 2026 Reviewed: Jun 16, 2026

Email MJ  |  20-35 years of age  |  Experience level: first safari

My friends!
5/5

The consultant, Jeremiah was very kind and friendly. He was very cooperative. He asked me what I want, and what I need and he tried to fulfill that all. Thanks to him, I successfully and easily made a reservation for my Honeymoon Gamedrive.

Guide, Libe! I think he is an expert on Safaris. He is good at off-road driving, he has a lot of knowledge about wildlife animals, and he is so passionate. The gamedrive was so nice that I could experience than what I expected.

They are reliable. They provided good service. I will go on a game drive with my family again someday, and I will choose Serengeti Smile then as well.

Po   –  
Taiwan TW
Visited: June 2026 Reviewed: Jun 14, 2026

Email Po  |  35-50 years of age  |  Experience level: first safari

An Unforgettable Safari Experience in the Serengeti — Big Five in Just Two Days!
5/5

We had an absolutely incredible two days in the Serengeti. In such a short time, we spotted all of the Big Five and witnessed massive herds of migrating zebras and wildebeest, a truly breathtaking sight we’ll never forget.

Our guide Barnaba made the whole experience. He was proactive, knowledgeable, always sharing fascinating insights into animal behavior and finding the perfect angle for us to observe and photograph.

Highly recommend Barnaba, you’re in great hands with him!

Sheila H.   –  
United States US
Visited: June 2026 Reviewed: Jun 14, 2026

Email Sheila H.  |  65+ years of age  |  Experience level: first safari

Excellent, knowledgeable, and responsive tour operator
5/5

Godian and his team are incredibly knowledgeable, and responsive when planning a safari suited to your individual needs.

We had the pleasure of spending the week with our guide, Pius. His knowledge of the animal habitats and behaviors, park ecosystems, and history and cultures of the area were remarkable, and made our trip exceptional. We saw everything we could have imagined! Pius made us feel very safe, and well taken care of, and was simply delightful to spend the week with.

We highly recommend Serengeti Smile, and can’t wait to return again someday.

Teresa & Giacomo   –  
Germany DE
Visited: June 2026 Reviewed: Jun 13, 2026

Email Teresa & Giacomo  |  20-35 years of age  |  Experience level: first safari

Reliable, well-organized safari operator with expert guides and unforgettable experiences.
5/5

We had an absolutely unforgettable safari experience in Tanzania, visiting Serengeti, Lake Manyara and the Ngorongoro Crater.

The entire trip was very reliable and exceptionally well organized from start to finish. Our guide, Libe, was very friendly, highly professional, and incredibly knowledgeable. Thanks to his practical experience and deep understanding of the wildlife and national parks, he always brought us to the best locations where we could observe many animals up close. He also shared fascinating information about the animals, their behavior, and the parks, which made the experience even more enriching.

Throughout the safari, we always felt safe and well taken care of with our guide. His expertise, driving skills, and attention to detail gave us complete confidence at all times.

This was truly a once-in-a-lifetime experience that exceeded all our expectations. We would highly recommend this safari to anyone looking for an amazing wildlife adventure in Tanzania.

Jocylyn   –  
United States US
Visited: June 2026 Reviewed: Jun 12, 2026

Email Jocylyn  |  35-50 years of age  |  Experience level: first safari

Champion, Above and Beyond
5/5

⭐⭐⭐⭐⭐ Above and Beyond: Champion is the Ultimate Safari Guide
If you're looking for a safari guide who combines expert-level knowledge with genuine, deep-rooted humanity, look no further than Champion.
From the very moment our journey began, he proved that his care extends far beyond just spotting elephants 😅. Recognizing that I was struggling with severe jetlag, Champion made an unscheduled stop at a local pharmacy right at the start of our trip to ensure I could get the medication I needed to recover. That simple, incredibly thoughtful gesture set the tone for the entire safari—he genuinely cares for the well-being of his guests. In and out of the Serengeti and the Ngorongoro Crater, Champion completely lived up to his name: * **Master of the Land and Wildlife:** His knowledge of the local ecosystem, animal behaviors, and tracking is unmatched. He didn't just point out animals; he taught us how to read the landscape and truly understand the environment. Champion’s empathy isn't reserved just for his paying guests. At one point during our drive, we passed a fellow tour guide who had been stopped on the trail. Instead of driving past him to save time, Champion immediately paused to check on him, ensuring he was safe and asked if he needed any mechanical or logistical help.

Champion operates with a rare blend of profound compassion, empathy, and professional expertise. He doesn't just guide you through a landscape; he takes care of you like family while showing you the absolute best of what Tanzania has to offer.
Thank you, Champion, for making our safari an unforgettable, deeply comfortable, and heartwarming adventure! Until we meet again 🫶🏽

Jocylyn

Graham Miranda   –  
United States US
Visited: June 2026 Reviewed: Jun 12, 2026

Email Graham Miranda  |  35-50 years of age  |  Experience level: first safari

Champion was the best tour operator ever!
5/5

We recently went in a safari and decided to go with Serengeti Smile based on reviews we read across all platforms (Safari Bookings, Google and Trip Advisor. It can be overwhelming because there are a TON of local companies to choose from but when I reached out to a few Serengeti Smile was extremely prompt and very informative. Godian was very efficient in getting an itinerary put together and kept in touch and answered all questions up until the day we arrived. I also got to meet Godian which was a pleasure. Thanks again for everything Godian.

We were assigned Champion for our safari itinerary. Champion was absolutely AMAZING. He was extremely informative and I'm so glad we were paired with him for our safari. He always paid attention to any ask we had and made sure we were taken care of. He was an expert in navigating us through our trip and knew a lot of great places to get some excellent photos. He took the time to make sure we got plenty of photos and saw everything we could possibly see, and more. We were able to see the Big 5 which was really cool. Aside from all of that, the two things that stuck out to me the most about Champion was his unselfishness and kindness to others. When another truck was on the side of the road with the hood up, Champion stopped to make sure they were okay. When we had our lunches on our game drives, we were never able to eat all the food, so instead of wasting it, he gave it to others to eat. Champion is a man of great character, and anyone I ever refer to Serengeti Smile for their safari back in the United States, I will make sure they request Champion to be their driver. Thank you for everything Champion! We really had a great time and appreciate everything you did for us.

Nada   –  
Qatar QA
Visited: June 2026 Reviewed: Jun 11, 2026

Email Nada  |  20-35 years of age  |  Experience level: first safari

Serengeti Smiles delivers unforgettable safaris with excellent service, guides, and planning.
5/5

We had an amazing safari experience in Tanzania with Serengeti Smiles, and everything exceeded our expectations from start to finish. The trip was perfectly organized, and every detail was handled smoothly, allowing us to fully enjoy this unforgettable adventure.

A special thank you to Piniel, who coordinated our safari. He was always helpful, responsive, and made sure everything was arranged perfectly. His professionalism and attention to detail gave us complete peace of mind throughout the trip.

We would also like to express our sincere gratitude to Goodluck, our guide. He was exceptional knowledgeable, friendly, patient, and passionate about wildlife. His expertise helped us spot incredible animals and learn so much about Tanzania’s nature and culture. He truly made our safari experience even more special and memorable.

The entire journey was wonderful, from the breathtaking landscapes to the incredible wildlife sightings. Everything was well organized, comfortable, and enjoyable. We created memories that will last a lifetime.

Thank you to Piniel, Goodluck, and the entire Serengeti Smiles team for making our Tanzania safari such a fantastic experience. We highly recommend them to anyone looking for an unforgettable safari adventure! ⭐⭐⭐⭐⭐

Average User Rating
5.0/5
Rating Breakdown
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  • 4 star 23
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