Customise Travel and Tours
- Office In:
- Size:
- 1-5 employees (Founded in 2015)
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $4,329 to $10,389 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
Email Ed | 35-50 years of age | Experience level: 2-5 safaris
Brian was very proactive and helpful.
Brain organised a one day trip for us to chobe national park in Nov 2025. Brian was very responsive when i made the initial enquiries. He also suggested other trips for us. Brian picked us up and took us to the border on the day of the trip - he is very amiable and knowledgeable. The service was professional throughout.
TH
Email Kathryn Bimson | 35-50 years of age | Experience level: 2-5 safaris
Flexible and accommodating guide
Brian was very helpful in planning our trip to Hwange, adjusting the agenda and finding a great lodge for us near the park that was within our budget. The team at Miombo Safari Lodge, and our driver Tox, were fantastic. The rooms were beautiful and the views of the elephants every night were such a special treat. Thank you Brian for your help arranging things for us!
MY
Email Gwyneth | 20-35 years of age | Experience level: over 5 safaris
Recommended
Brian was on time and it was easy to communicate with him. He was nice, humble and patient. Brian picked us up from our hotel in Victoria Falls and dropped us at the border of Botswana. Do note that it is not him who drives you to the activities in Botswana - it would be a different operator in Botswana.
While there were some delays on the Botswana side, we did end up having a nice day for a short game drive in the late morning (2 hours) and a boat safari/cruise in the afternoon.
Reply from Customise Travel and Tours
Posted on Sep 13, 2024We're grateful for your review Gwyneth! Our team works hard to provide exceptional service, and we're glad you experienced it firsthand. About delays, please note that we will see to it that we are seamless on the Botswana side however there are some challenges that we cannot avoid like the recent implementation of health procedures on the Botswana side about foot and mouth plus monkey pox.
FI
Email Niklas | 20-35 years of age | Experience level: over 5 safaris
Nice and flexible tour
It was really easy to communicate with Brian. He was really helpful and flexible. Also game drives were nice and our safari guide/driver made his best to help us to spot many animals.
Vegetarian food wasn’t that good. Just some mayo sandwiches. Maybe for the next vegetarian customers they could offer more options.
Reply from Customise Travel and Tours
Posted on May 5, 2024Thank you, Niklas for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future.
Email ETHAN | 35-50 years of age | Experience level: first safari
Organised and Ready
Brian was great to deal with. He organised everything for me and even came along to one of the activities!
Reply from Customise Travel and Tours
Posted on Jul 24, 2023Thank you Ethan for taking the time to leave us feedback. We are so grateful for your kind words. Hope to see you again in the future
AT
Email Ilse | 50-65 years of age | Experience level: over 5 safaris
Awesome! We felt very pampered and privileged!
Brian was always present when needed, when I fell sick he came with a doctor within 30 mins. After that he adapted our schedule, so I had one day to recover! We loved the tour and should we Return, will definately Book with him again! Big recommendation!!!
CY
Email Fidias | 50-65 years of age | Experience level: 2-5 safaris
Excellent, exceeded our expectations. All excursions were well organised.
Excellent service
Worth every penny
Reliable
Top
Email william | 50-65 years of age | Experience level: 2-5 safaris
Very professional and friendly
Brian efficiently arranged a very enjoyable time for us in Victoria Falls and Hwange National Park. Customise travel were very friendly and professional.
NL
Email Yasin | 20-35 years of age | Experience level: over 5 safaris
Great safari
Had a great time on this safari. It was well organized and saw lots of animals. Lunch provided was great as well.
Hardworking and accommodating to ensure you have a great experience.
My experience with Customise was fantastic! The response time from first request for a quote to finalization of details was very quick. Brian did an excellent job to make sure to answer all of my questions as quickly as possible. Everything was taken care of right from the pickup at the airport and with all transport thereafter right from the hotel. Everything was included in the tour price, including entrance fees to the national park for the game drive. I was exceptionally impressed with how hard Brian worked to help make everything on the tour go without any issues. When I first landed he let me know that the game drive may be cancelled as I was a solo traveller and a game drive needed minimum of two people. He however called many different companies to see if there was a different game drive I could join as I was not visiting for long enough to reschedule. He ended up finding one and I had a great time! Additionally I had wanted to add a visit to the Big Tree and even though my itinerary was very tight he found some time before the transport back to the airport. I was very impressed. Finally as a solo female traveller it can be intimidating, but I felt exceptionally safe the entire time, got to meet Brian’s family and would recommend this tour and company to others.