Mike, Jane & Gibson ready to serve you.
Kiboko Tours And Travel
- Office In:
- Size:
- 1-5 employees (Founded in 2015)
- Member Of:
- ATTA, KATO & Eco Tourism
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
- Price Range:
- $6,024 to $23,237 per person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
CA
Email Achen | 50-65 years of age | Experience level: 2-5 safaris
Very disappointed with our tour guide
This was our family's first time to an African country and we were so looking forward to our safari with Kiboko Tours and Travels. Sadly, we were very disappointed. Due to budget constraints, we did choose the budget option for our safari and for that reason we were not disappointed with the vehicle or the lodges. Both seemed like they had seen better days, but when you go budget, we know you don't get top of the line transportation or accommodation. However, what we were really disappointed with was our guide. I don't like to be critical of other people and know that it can be difficult being a tour guide, but during and after our safari, we wondered why our guide had chosen to be a tour guide and why you, as a safari company, had hired him for the position. He didn't seem to want to be a safari guide, as he spent more time on his phone (especially on the first day) than sharing with us his knowledge about the parks we’re in, animals we’re seeing and general information about what to expect on each tour. We learned more from the signs at the park and our own background research than we did from our guide. Our guide did not engage with us, ask us about ourselves and what we’d like to get out of our first experience here in your beautiful country. I would think it good practice for tour guides to let their guests to know what to expect each day, and ask them what they’d like to see (keeping in mind, of course, that nothing is guaranteed with a safari). I would expect a tour guide to think of themselves as an ambassador for their country, wanting to share with their guests their enthusiasm and knowledge about their country and what they are able to show their guests. Our guide was not like this at all. In fact, when we asked him questions about the parks we were visiting and wildlife we were seeing he often misinformed us as we found out later through our own online research. I would ask that Kiboko Tours and Travel either provide their guides with training or only hire guides that have been trained and qualified as tour guides. For this reason, I would not recommend this company for your safari.
Reply from Kiboko Tours And Travel
Posted on Nov 2, 2023We sincerely apologize.
Our greatest hope is that time will offer the chance to serve your family once again. Making sure that each one of our customers has the finest recollections of their trip to Kenya is our top concern. The most important lesson we have learned in all the years we have been in business is your dissatisfaction. We've examined, gained knowledge, and improved our planning. We thank you for the chance to serve you.
IT
Email Luca | 35-50 years of age | Experience level: first safari
KIBOKO is ok and Gibson really accurate and reliable.
Kiboko Tour is sirius and reliable, and we won't forget never our safari. Gibson (Kiboko representative for customers) is always available, nice and accurate, and was able to match our needs through an accurate and kind comunication and good choices.
Paul (drive/guide) is a really smiling/nice person and staying with him has been really nice. Just one point: our feeling is that he well knows Masai Mara and lake Nokuru, but, unfortunately, much less Tsavo East and Ovest, where we "paid" that and his lack of network there.
My family loved staying with him, but, one suggestion for him, less time spent using his own mobile phone and try to catch more informations into the park.
I looked for a small local tour operator, able to take care our plan, and with Gibson got it.
I raccomend KIBOKO.
CN
Email Rita | 20-35 years of age | Experience level: first safari
An amazing operator who gave us a really great experience of Safari
The operator helped us to customize our safari by upgrading accommodation and based on our travel time to choose suitable routes for game drive. Gibson was patient to meet our requirements, George is an amazing driver and really experienced. We enjoyed the time with Kiboko and gave us a great journey to explore NPs and to see wild life.
Email Oguta | 50-65 years of age | Experience level: 2-5 safaris
Reliable
The service provider is very prompt ! Easy to get and humble to answer all questions! God bless you!
YT
Email Zaou | 20-35 years of age | Experience level: first safari
Harmony
A timely welcome, just pleasant always listening to our questions and last-minute desires. Thank you for supporting us
Email Bosco | 20-35 years of age | Experience level: first safari
He is good.
Its a good company,doing lots of activities and very reliable.
Email Lawi Bundi | 20-35 years of age | Experience level: over 5 safaris
This was my first time using a tour operator and they were professional.
Requested a breakdown of available vehicles and pricing and was offered one in a timely manner. With this I was able to budget my trip. The vehicle and driver provided were safe and we were able to accomplish our goals effectively.
Email Mideva | 20-35 years of age | Experience level: first safari
Friendly
They are very friendly, realible and super.. What you order, is why you get
LV
Email Vita | 50-65 years of age | Experience level: first safari
An adaptable company that cares about its customer.
We are glad that we chose Kiboko. Gibson was very responsive and the ride was tailored to our liking. The lodgings were nice, the food delicious, the bus comfortable. Our driver takes care of us throughout the journey. All trips began exactly on time.
Email Cynthia | 20-35 years of age | Experience level: first safari
Very sufficient
The trip was great ! The driver was kind and welcoming. Arrived on time!