Timeline Travel Team
Timeline Travel
- Located In:
- Size:
- 1-5 employees (Founded in 2013)
- Member Of:
- SATSA & N12 Treasure Route Association
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $2,597 to $13,852 per person per day (MXN, excl. int'l flights)
Reviews
FR
Email Kenan | 35-50 years of age | Experience level: first safari
To be avoided
Terrible company to be avoided by all means. They failed in delivering on the itinerary they were committed and refused to refund us. Total absence of professionalism
Email Ashley | 35-50 years of age | Experience level: over 5 safaris
Do not book with this company or Andrew as you will not get what he promises you.
Andrew is not even capable of setting up a successful timeline for a trip which makes the name of his company ironic and absurd in his case. He cannot be trusted. Andrew did not include all activities, services, and meals as promised for the itinerary we agreed upon for the set price that was established. There were numerous activities and fees he did not book or pay in advance, causing multiple complications. He tried to cheat us out of several things to keep as much money for himself rather than honoring our agreement. He refused to give us vouchers or contact details for accommodations, drivers, or anything related to our trip after he got our money and we were already in South Africa. He put us in an unsafe and very vulnerable situation on this trip, not to mention caused us immense anxiety. We had to spend our free time trying to troubleshoot the problems he created. We lost hours battling with him trying to pay for things he promised and had to recruit people from our lodges to help us. He scheduled drivers to pick us up at our hotel at the same time we were supposed to be on a boat ride or safari 3 hours away. This caused us to miss multiple activities be they were not scheduled in a realistic way. We were left in the middle of no where without a driver one night and another night we not given the accommodation we were promised and forced to camp in a tiny zip up tent in the middle of wild animals instead of the luxury tented lodge described in the itinerary that Andrew just decided he was not going to book as promised. I could write pages on all the lies and deception this man did regarding our trip. Andrew literally told me that he was going to make my trip painful after he took our money and we were dropped off by ourselves in Kruger NP (when he was supposed to be our guide/driver for 2 more days)and this was the only thing that came out of his mouth that was true. Do not give this company or Andrew any money. Avoid at all costs.
Email Alyssa | 35-50 years of age | Experience level: first safari
He is a dishonest man who only selectively paid for activities/ meals on our itinerary.
This man did not stick to our agreed upon itinerary. He would not provide us vouchers or confirmations for bookings because he had only paid for some of our activities and not others. He did not always provide the stated accommodations on our itinerary either, changing some of them after we paid. Even certain meals on the itinerary were not provided. If it was not for the help of the employees of our lodging and transportation companies that advocated for us to get payment and information out of Andrew, it could have been much worse. It was a vulnerable situation, having paid for the whole trip and being in another country without the security that everything was provided for. We were trying to stay one step ahead by calling our lodging ahead of time to find out if it was paid for and which excursions. It was hard to enjoy our trip with having so much anxiety and insecurity.
Email Tony Martin | 35-50 years of age | Experience level: first safari
Professional Service
Used TT to visit Entabeni Safari. Driver arrived on time and was very pleasant and courteous to travel with. Would absolutely use again when back in South Africa.
Email Daniela | 35-50 years of age | Experience level: 2-5 safaris
Great experience
Loved the safari tour. Andrew is very professional, extremely kind and very knowledgeable. I feel safe at all times, the car was very comfortable and brand new and we had no issues. Overall the experience was great. I will definitely repeat with Timeline Travel next time I visit South Africa.
Email Scott Watters | 50-65 years of age | Experience level: over 5 safaris
Andrew Machete is an excellent guide and I cannot recommend him highly enough.
I think the choices provided were excellent; the knowledge and company of the tour guide was incredible; the entire set of tour stops was awesome and I really cannot recommend with enough enthusiasm the pleasure of having Andrew as our guide!!
BG
Email Sofia Bulgaria | 35-50 years of age | Experience level: 2-5 safaris
unreliable, payment for services that wasnt delivered, not refunded
Communication at the very beginning was good, and you had the impression that you were dealing with a reliable partner. However, after some services were not delivered to the group, only promises for a refund remained.
BG
Email Krasimir Dinkov | 35-50 years of age | Experience level: first safari
Don’t trust Timeline Travel!!! Based on my experience, I felt scammed and completely misled
We visited South Africa in early May. We were a group of 35 people from Bulgaria and we paid Timeline Travel a total of about 81 000 USD, but we didn't get what we paid for. Mr. Andrew Machete turned out to be a brazen liar - he changed the program as he wanted. We didn't visit Chobe National Park in Botswana at all. Andrew did not provide us with a local guide except on the day of arrival. Another absurd discrepancy was the fact that no entrance fees to museums, reserves or natural landmarks were paid in advance as agreed (exepting Kruger National Park and the Apartheid Museum). This was outrageous, especially as Mr.Machete did not answer any of the phone calls, and later, even when he were with us, he kept changing the program and we had to pay the entrance fees. We spent an extra 4400 USD. Andrew repeatedly promised to refund this money, but of course this did not happen. I should also mention the vehicle we traveled in most of the time - the bus was literally falling apart, dirty, no air-condition, no microphone. One day we had to wait two hours for the bus to pick us up from the hotel.
Companies like Timeline Travel should not be allowed to provide tourism services.
BZ
Email Aloin Petit | 20-35 years of age | Experience level: first safari
The safari tour was fantastic
The safari tour was fantastic. Andrew is incredibly nice, professional, and informed. The automobile was brand new, really comfortable, and we had no problems, so I always feel protected. It was a wonderful experience all around. When I return to South Africa, I will most certainly use Timeline Travel again.
JP
Email Chhotukumar C | 20-35 years of age | Experience level: first safari
We had an amazing time at the National Park and a dream come true
We had an amazing time at the National Park and a dream come true.Timeline Travel Tours provides a hassle-free and luxurious experience. The park's vast landscape and incredible wildlife diversity left us speechless. Highlights include lion tracking and viewing herds of elephants at waterholes. The lodge offers impeccable service and comfortable accommodation. It was a trip of a lifetime, perfectly executed by a team that clearly understands the magic of safari. I recommend Timeline Travel