outdoors
Sunstrip Africa Safaris
- Located In:
- Size:
- 10-20 employees (Founded in 2018)
- Tour Types:
- Customizable private tours and fixed group tours
- Destinations:
- Price Range:
- $3,125 to $26,038 per person per day (MXN, excl. int'l flights)
Reviews
IN
Email Kanishka | under20 years of age | Experience level: first safari
It was good... the tour guide was really good
The place where you took for lunch while going to lake nakuru. The food was not good at all. Rest of the meals were good.. Really well planned and our tour guide ambros was very amazing and showed us each and every animal.
ES
Email Gaizka Vicente (Solo traveller) | 35-50 years of age | Experience level: 2-5 safaris
A good choice for a safari experience
Suns Trip Africa Safaris is a good option to make a safari for Kenyan and Tanzanian lands. They take care of all the logistics of travel, camping, hotels and of course the safari itself. I was in communication via wasap with Susan and she was able to resolve any incident quickly and effectively
Libre de virus. www.avg.com
DK
Email Ken | 35-50 years of age | Experience level: 2-5 safaris
Highly recommended
Very respectable company with outstanding service level. Susan is your go-to-person. She was always available and delivered everything we were promised. We spoke to many companies but selected Sunstrip due to price and service and we are very happy we did. After returning home to Denmark we definitely recommend this company to others. You are in safe hands.
ES
Email Javier | 20-35 years of age | Experience level: 2-5 safaris
Good price-quality ratio
We did the Mount Kenya trekking (4 days) from Sirimon to Chogoria route.
The experience was fantastic. The national park is worthy and the staff (guide, porter and chef) is really helpful and kind. We were so glad to join them and they made us feel as a team.
We have to advice that this trekking is not for everything one, you should be ready to make an exhausting effort and you must carry the appropriate items (around 5000 meters of altitude).
The tour operator (Sunstrip Africa or Baboon budget) was always available. We had a missundertand and finally they solve it.
We would like that Sunstrip Africa is more clear in the itinerary when you make a reservation. There is 32 km between Meru Bandas Camp and Chogoria town.
Anyway, the experience was unforgettable.
DE
Email Bogdan | 20-35 years of age | Experience level: first safari
Nice
Nice Safari, good driver, clean Hotels.
Email Alan | 35-50 years of age | Experience level: 2-5 safaris
Friendly and trustworthy
Well organised. Looked after us well. Flexible when we asked to change schedule
RU
Email Viacheslav | 20-35 years of age | Experience level: first safari
I recommend this operator for Safari
Hello! We had a six days Safari in Kenya. We visited four national parks like Naivasha, Nakuru, Maasai Mara and Amboseli. It was very amazing time. We have already seen all big five and a lot of other mammals, birds etc. Boniface is a great guide, best of all. We spent a really good time with him. Manager Susan is very kind and pleasure. She already can help you. We didn’t regret that have chosen this company.
ES
Email Christian+Vera | 20-35 years of age | Experience level: 2-5 safaris
Horrible, they are thieves
We did a 5 days mount Kenya Hike.
First of all: I am rating the office right now and not the mount Kenya hike. The mount Kenya hike is definitely recommendable and was one of the best experiences we had. Great views, great guides (the guides are freelancers and not related to the office)...a wonderful experience!
But very important! Book this wonderful hike with another (maybe a little bit more expensive) tour operator! Our experience with this tour operator was the worst we have ever experienced (and we are travelling the world for 2 years now). They are robbing you and most of the things they tell you are lies! With this operator you get a reasonable offer and you find yourself paying 20% more than agreed to. Susan seems to be a friendly contact at the beginning and at the end you realize that she only told you half of the truth and lies (if you are not able to pay by US dollars in cash you will pay 10% more than the offer, because the company shifts the financial risk onto the customers, be careful about every "optional" they tell you...it will cost you more than expected...for example the ride back at the last day will cost you 50USD which is not included in the price) they also will make itinerary changes which will affect you with aditional costs without asking you. I really recommend to experience this wonderful hike with another maybe a little bit more expensive company. If you value honesty please avoid Susan and avoid this company, they are thieves.
Reply from Sunstrip Africa Safaris
Posted on Mar 22, 2023I'm sorry to hear that you had a negative experience with us, it was not our intention as we strive to offer the very best to our clients. However, I would like to clarify a few things.
We always strive to be transparent about the costs involved in our tours, and we are not in the business of lying to our customers. We understand that unexpected costs can be frustrating, however all the costs we clearly communicated to you, apologies if you did not get clarity on the costs involved. Regarding the currency issue, we do recommend paying in US dollars as it is the most accepted currency in the tourism sector. We only advise to pay with the exchange rate at the bureau if you opt to pay in Kes, this we also explained to you as well.
Regarding the additional cost for the ride back on the last day, this is clearly stated in our itinerary and communicated to all customers before the tour begins. We apologize if this was not clear to you. When we were calculating I explained to you we use the forex bureau rate which is 147 and I told you that is the rate to buy dollars in all bureaus and I requested we can go and check and you declined to go.
About paying the extra 50 USD the driver informed me that you were not charged any cash and you did not pay for the transport back to Nairobi.
Your program as per the information from the guide is that it was not changed at all you went as per your confirmed safari
The company is not in charge of the exchange rates globally the market rate is very high especially for dollars and Euros. All clients who are opting to pay using a different rate from USD are paying as per the forex bureau rate so we have no hidden rates being used please. We do not use the online rate since there is nowhere it is applicable in the forex bureaus or banks.
The company stood in and gave you free mountain equipments except from the shoes and sleeping bag which you were supposed to be charged since you said you did not have enough cash and we also gave you a discount of 5000 Kes from the exchange rate so you could purchase for the shoes and for the guide tips.
We take all feedback seriously and will use your comments to improve our services in the future. We are glad that you enjoyed the Mount Kenya hike itself.
Email Danny | 50-65 years of age | Experience level: 2-5 safaris
Efficient, prompt and excellent e
Everything perfectly done , from booking and seeing sites. I had no worries or complaints. Susan was outstanding throughout the whole experience.
JP
Email Kana | 35-50 years of age | Experience level: first safari
Amazing safari experience!
I joined a 7-day safari tour and end up with great satisfaction. Josef and Anthony were my tour guide, and they tried their best to find animals.
They are knowledgeable and taught me many things with their erudition. Finally I found BIG 5. Also, balloon safari was amazing, and you should try.
For more improvement, i prefer staying sweetwaters, instead of samburu 2 days. The place is very rocky and not so many animals around.
