Reviews

Sort By: Date Most Helpful Rating 11-20 of 230 Reviews
patrick   –  
Rwanda RW
Visited: October 2017 Reviewed: Oct 23, 2017

Email patrick  |  20-35 years of age  |  Experience level: 2-5 safaris

Trip to Nyungwe forest national park
5/5

well designed itinerary the experience was so good in the foreste

Kisha   –  
United States US
Visited: August 2025 Reviewed: Aug 16, 2025

Email Kisha  |  35-50 years of age  |  Experience level: first safari

Exciting
5/5

We had a blast! All the way from Mississippi, USA. Faustin did an excellent job. We THANK YOU ALL for the beautiful adventure!

Anette   –  
Sweden SE
Visited: February 2025 Reviewed: Feb 14, 2025

Email Anette  |  50-65 years of age  |  Experience level: 2-5 safaris

The safari was fantastic!
5/5

The safari was 10/10. The car, the driver and the guide (same person) was fantastic. The accomodation was also very good. The guide was very engaged and had a very good knowledge about the animals and spesific all the birds.

Thomas   –  
Austria AT
Visited: October 2024 Reviewed: Nov 10, 2024

Email Thomas  |  50-65 years of age  |  Experience level: over 5 safaris

The best gorilla experience ever
5/5

We went gorilla trekking in Rwanda at the end of October 2024. This highlight came at the end of an exceptionally beautiful trip through the country. Thanks to our driver “Diddie”, we were able to experience the country and its people in their most beautiful form. We were able to experience chimpanzees up close in Nyungwe National Park. We had a wonderful trip along Lake KIVU and always had friendly contact with the people in the country. But the highlight was without doubt the trek to the gorillas. After an hour and a half walk through the rainforest of the Virunga Mountains, we were able to experience a family of 23 gorillas up close and personal for over an hour. I would describe this experience as the highlight of all my wildlife experiences and would never want to miss it. Thanks to Hermosa Travels and especially our driver Diddie, our trip in Rwanda will remain an unforgettable experience

Laura   –  
Lithuania LT
Visited: August 2024 Reviewed: Sep 9, 2024

Email Laura  |  35-50 years of age  |  Experience level: 2-5 safaris

A lifetime experience
5/5

Could definitely say me and my husband had a lifetime experience with Hermosa Life Tours and Travel for 10 days. Should say I am quite demanding and picky on details person but from the first email it was a pleasure to have a deal with Hermosa. All responses were informative, quick, changes adopted to the itinerary without any mistakes, solutions were needed proposed or explanations how to improve it given. The team looked professional. Although I still impatiently waited for our meeting day as sometimes communication through emails goes well but in live the experience disappoints you. Glad that this was not the case. Our driver/guide and actually a friend after all this time spend together in Rwanda Abou turned to be an amazing person. He was very polite, helpful, informative (my husband even made a joke that by leaving Rwanda it seems like we know about the country more than about our homeland), always asking for the feedback about tours, hotels, food, if everything went well. You could definitely start to feel like you visiting a friend in Rwanda who wants to show the best of his country. Moreover I could say it was interesting to have discussions on different topics with him and even learn some things from this man. If knowledge is a treasure of a wise man than Abou is a rich man. Finally, we were also surprised by the country, how clean and safe it is, by some actions taken by government and people that could be an example for the rest of the world. It is not the first country we have been in Africa so I was quite shocked as Rwanda really looks and feels different in a good way. Anyway highly recommend Hermosa Life Tours and Travel and if you want the best of it ask for Abou :).

Robert C.   –  
United States US
Visited: June 2024 Reviewed: Jul 2, 2024

Email Robert C.  |  65+ years of age  |  Experience level: 2-5 safaris

Amazing adventure to see the mountain gorillas and beautiful Rwanda!
5/5

I have just returned from an amazing 15-day adventure arranged through Hermosa Life Tours, based in Kigali, Rwanda. The head of the company, Oreste, and his wonderful staff including Yvonne and our guide Yves, created a wonderful trip to this beautiful country. It exceeded my expectations in every way.

The tour was well planned and full of interesting activities, including treks to see the mountain gorillas, golden monkeys, colobus monkeys, and chimpanzees. We also did day, night and boat safaris in Akagera National Park. We went on a night fishing experience on Lake Kivu, visited tea and coffee plantations, and even spent time with potters who were making cooking vessels right in front of us. We visited the Kigali Genocide Memorial and were struck by how much Rwanda has transformed itself to become the vibrant, safe and friendly African country it is today.

But the top event of our trip was the trek to see the mountain gorillas. Wow! We got to spend an hour standing next to these incredible animals. Observing them in the wild was a peak experience for me. Pictures really don’t compare to seeing them live right next to you. Visiting the gorillas in Rwanda also helps the local population (via permit fees to see the gorillas) and ultimately helps to protect the gorillas themselves.

Our lodgings were as follows:

Ruzizi tented camp- amazing experience in a luxury tent in the wild. Hippos were in the lake alongside the tents. The staff and food were wonderful.

Radisson Blu Hotel - nicely appointed modern hotel next to the conference center in Kigali. Wonderful breakfast buffet. Helpful staff- especially Innocent.

The Bishops House - Wow! Nice hotel with a beautiful pool, great gourmet food (especially the soups!), and first-class service. The staff even remove your shoes, take them away to wash them and massage your feet after treks to see the gorillas and other primates.

Lake Kivu Serena Hotel - Nice location and pool. The rooms were on the small side. The restaurant serves nice food.

Cleo Lake Kivu Hotel - Wow! Incredible views from this lovely hotel. The food was gourmet. The masseuse gave me one of the best massages I have ever gotten.

Nyungwe Top View Hotel - at first we were disappointed in this hotel, but over our 3-night stay, we fell in love with it. It is located right in Nyungwe park, so the location is great. The buffets for dinner turned out to be delicious and well-prepared, and the staff were so kind and helpful. The accommodations were not luxurious but were spacious and comfortable. One night a local group of musicians and dancers entertained us and we loved the show!

Our guide during the whole trip, Yves, was gentle and although he did not offer us tons of information, he was kind and willing to do everything he could to accommodate our desires for our trip. One day we had just returned from a safari in Akagera, and he ran to tell us that someone had spotted several elephants nearby, so we jumped back in the jeep and found them. It was a great experience. We told him we wanted to see giraffes, and he worked hard to find them. We loved spending time alone with these beautiful animals. Yves turned out to be a great guide for us.

Oreste was available at all times during our trip to answer questions and solve any problems. On our last night, he met us in Kigali and hosted us at a lovely restaurant. What a nice guy and what a great company to arrange an adventure in Rwanda. I have travelled all over the world and never have I felt so well treated as Oreste, Yvonne and Yves treated us. Do not hesitate to book a trip with them. They are very professional and arrange a first class adventure. Rwanda is an amazing country and the people are so welcoming and kind. Definitely put a trip there on your bucket list!

Sebastian Wolf   –  
Germany DE
Visited: October 2023 Reviewed: Nov 22, 2023

Email Sebastian Wolf  |  35-50 years of age  |  Experience level: first safari

Best Tour Company in Kigali
5/5

We did Gorilla 3 days Gorilla Trekking with this company and it was well organized by Yvonne from the office, our guide Damascene was knowledgeable in everything. We will travel with them again soon

Judith M   –  
United States US
Visited: February 2023 Reviewed: Feb 28, 2023

Email Judith M  |  50-65 years of age  |  Experience level: over 5 safaris

High Quality Tour
5/5

Hermosa Life Tours and Travel is the BEST company I've ever used for travel. Their communication was top notch, and they always replied to my emails extremely quickly. They were easy to work with regarding any changes we needed to make including a late change request. Hermosa Life Tours made all our changes easy to do. They were flexible and helpful throughout the entire process and they checked on us during our tour to make sure we were doing well. Absolutely everything was taken care of for us, which resulted in a truly stress-free vacation without any worries. Hermosa Life Tours is extremely cost competitive, in fact, their cost for our tour was much, MUCH less than other tour companies I contacted. They are low cost yet their services and care for customers are HIGH QUALITY and they do not skimp on anything. The driver/guide we had, his name was Patrick, was a hard-working, polite, respectful, young man who we enjoyed being with and talking with during our trip. Patrick made sure we always knew what we would be doing the next day and what time we would be leaving in the mornings. Patrick was a big part of making our trip worry-free. We had no stress about anything, and because of Patrick and the itinerary that Hermosa Life Tours put together for us, we were able to relax and enjoy the Rwandan culture, the Rwandan people, and the Rwandan wildlife. Thank you so much to Hermosa Life Tours and to Patrick. You have given us memories, pictures, and videos to share with our family and friends and to have and talk about for the rest of our lives. We have no regrets about booking a tour with Hermosa Life Tours and Travel, and neither will you. So book with them now.

Dieudonne   –  
United States US
Visited: September 2022 Reviewed: Dec 6, 2022

Email Dieudonne  |  35-50 years of age  |  Experience level: 2-5 safaris

Our 10 Days trip was amazing
5/5

We have been recommended this company by our friends from Seattle when we contacted them was so quickly organized and we visited Akagara park gorillas and chimpanzees oooh what amazing trip in trip in rwanda

Abdelaziz   –  
United Arab Emirates AE
Visited: November 2022 Reviewed: Nov 24, 2022

Email Abdelaziz  |  35-50 years of age  |  Experience level: 2-5 safaris

Professional
5/5

The team was professionals and friendly. And they were helpful

Average User Rating
5.0/5
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