Reviews

Sort By: Date Most Helpful Rating 161-170 of 175 Reviews
Mina   –  
Japan JP
Visited: December 2022 Reviewed: Jan 19, 2023

Email Mina  |  20-35 years of age  |  Experience level: first safari

Clear communication and an exciting ride!
5/5

I needed some accommodation for the trip so I emailed them a few months before. They were flexible about my needs and the communication went really smooth and everything was clear. Planning went well. I was expecting the unexpected on the day of the trip, but our guide Jed was super knowledgeable about the experience so I felt taken care of. We had interesting conversations during the lunch stop as well! I hope Jed is doing well, and absolutely recommend this tour.

Jonathan   –  
United States US
Visited: February 2022 Reviewed: Feb 13, 2022

Email Jonathan  |  50-65 years of age  |  Experience level: first safari

Very flexible, friendly, and well run operation.
5/5

We had a good experience with Bienvenido. Our driver Bosco was friendly and great at finding animals, constantly communicating with other drivers throughout the parks to find the best places to go. I also appreciated their flexibility in terms of pickup and drop off locations and times. Red Elephant Lodge in Tsavo is really great for the money as well.

Marton   –  
Hungary HU
Visited: January 2022 Reviewed: Jan 23, 2022

Email Marton  |  20-35 years of age  |  Experience level: 2-5 safaris

Amazing, well organized
5/5

This was an unforgettable and amazing experience for us. Everything was well organized, the lodges were excellent. Big thanks for Daniel he was professional, very kind and polite.

Tsvetelina   –  
Bulgaria BG
Visited: October 2021 Reviewed: Oct 22, 2021

Email Tsvetelina  |  20-35 years of age  |  Experience level: first safari

Amazing lifetime experience in the savanna
5/5

Everything was very good prepared and organised for us. Kenyan style is “pole pole” however all with the trip was in a very good level - the best safari guide - Mutemi who has more than 16 years of experience in this and can show you everything you want and you have the lick to experience. We were so happy to be with him. The places for sleeping were very good, we were on time and we were pleased to have all this on this price and and we were absolutely happy with the service. I recommend the company and especially Mutemi

Vinnie   –  
Netherlands NL
Visited: October 2021 Reviewed: Oct 9, 2021

Email Vinnie  |  20-35 years of age  |  Experience level: 2-5 safaris

Good travel organisation
5/5

We've had a perfect safari with Bienvenido Tours. Our guide Daniel showed us all the ins- and outs of Amboselli and Tsavo. We almost saw all the animals that were there to see!
Good service all the way. Friendly and professional personell for a good price.

Stephanie & Christophe   –  
Germany DE
Visited: September 2021 Reviewed: Sep 24, 2021

Email Stephanie & Christophe  |  20-35 years of age  |  Experience level: first safari

Best driver and best experience!
5/5

We loved the safari sooo much since everything worked out so easily! Not only the booking process was easy and the communication with Purity friendly but also the trip could be adapted flexibly as we wanted before!
Our driver Ged was really the BEST! He is the funniest, friendliest and most helpful driver we could have wished for! We had really so much fun with him - please give him a raise! :-)
Thank you Bienvenido!!

Aleksandra   –  
Poland PL
Visited: August 2021 Reviewed: Sep 2, 2021

Email Aleksandra  |  20-35 years of age  |  Experience level: first safari

Beautiful experience in beautiful Kenya
5/5

I came across Bienvenido Tours via a safari comparison website. After a quite comprehensive research, I have decided to go for a 6 day safari covering Masai Mara, Lake Nakuru, Amboseli, Tsavo East with a drop off in Mombasa/Diani area to maximise on the sightseeing element. Right after meeting our guide Jedeliah at the airport, I knew we are going to enjoy our trip. He went above and beyond to make sure we had a good time and saw as many animals as possible. Jedeliah was very knowledgeable and had such a positive, upbeat energy! I truly enjoyed our time with him, learning about parks, animals, plants and everything in between. The trip itself was well planned in terms of accommodations and I can only sing praises about Purity and her attentiveness whilst being continuously bombarded with questions.
All in all, it was my first safari and I am happy I chose Bienvenido. This trip has definitely inspired me to learn more about beautiful Kenya - asante sana for this breathtaking experience!

Mette   –  
Denmark DK
Visited: July 2021 Reviewed: Jul 10, 2021

Email Mette  |  20-35 years of age  |  Experience level: first safari

Excellent value for money
5/5

If you are looking for at budget Safari, and don’t want to compromise the Safari-experience - Bienvendio is what you want.

We did the 6 day Masai Mara - Lake Nakuru - Amboseli tour, and had some awesome game-drives. All our needs were arranged for. The accomodation in Masai Mara and Amboseli was primitive, but good considering the budget. The hotel in Nakuru was nice.

The meals were good as well. Nothing fancy, mainly tourist-friendly lokal dishes.

Our driver Edward was very informative and made sure we saw a lot of animals (luck - which we had a lot of - is probably the main factor here though) and got really close to them.

The staff is really friendly and if you ask, they will help 100 %. An example: our Safari was taking place during UEFA’s Euro 2020, and our country was playing quaterfinals when we were in Amboseli (so no wifi, and we didn’t have lokal sim-cards). Our guide then arranged for the Camp to set up the lokal TV-Channel, so we could watch the game. This was very much appreciated!

Overall we had an awesome 6 days and would reccomend to anyone who doesn’t want to spend a fortune.

Jens Hedegaard   –  
Denmark DK
Visited: July 2021 Reviewed: Jul 10, 2021

Email Jens Hedegaard  |  20-35 years of age  |  Experience level: 2-5 safaris

Awesome!
5/5

I went on the 6 days tour to Masai Mara, Lake Nakuru and Amboseli. It was budget but so much value for the money. We saw the Big 5 (and lions many times) and cheethas thanks to our friendly, passionate and clever guide. Thank you Edvard (hope it’s spelled correctly). Go with this company, you will not regret it.

Ana   –  
Slovenia SI
Visited: March 2021 Reviewed: Apr 7, 2021

Email Ana

Amazing 6-days safari experience
5/5

We did 6 days-safari trip and it was so much more than expected. We visited Masaai Mara, Amboseli, Lake Naivasha and Tsavo national parks. We also did a day hike to Mt.Longonot. We were picked up from the airport and dropped-off at Diani beach. It was easy to make a reservation. They adapted the plan to our wishes and answered all our questions. During Covid-19 uncertain times, they were flexible with cancellation and deposit return. Luckily all went smoothly :) This was our 1st safari experience and we could not have imagined a better one. Our driver Mutemi was very friendly and nice and excellent in animal spotting. He really knows the parks well and knows where to drive to have the best experience. We had whole day Massai Mara where concentration of animals is just stunning. Then we continued to Laka Naivasha to have some lake animals experience (birds and hippos). The next day we hiked Mt.Longonot with another great guide Geoffrey. It was a 6h hike and really nice views, we also encountered quite some animals. For those who love hiking, there is s possibility to camp overnight inside the crater. Then we continued to Amboseli where we did evening and morning game ride. It is a park with amazing view of Mt.Kilimanjaro and of course countless elephants. Next day was for Tsavo which we loved as well. It is not so full of animals but the scenery is totally different than in other parks so we recommend it also. We saw all possible animals, you name it. I checked Google before to see which animals to expect and I never expected to see almost all of the animals on the list (except rhino). We saw lions in every park and cheeta and much more... We choose cheaper accomodation options and were surprised at what we actually got. In Massai mara we stayed in a tent (eco camp) close to the entrance of the park. The rest were lodges and a guest house in lake Naivasha with a lake view. Lodge in Amboseli was stunning, with Masai people dancing at the fire in the evening and the pool overlooking Kilimanjaro. Lodge in Tsavo was located right at the park fence so animals would come in front of the lodge (elephants,... even lions occasionally.) Food was the best in Tsavo but we enjoyed the food everywhere. We gained some weight so they did feed us well ;) In camps it's sell service and elsewhere you can choose usually from 2 different options. Roads are quite ok, the ones leading to parks usually not in great condition and truck drivers are quite crazy. So I would not recommend driving alone but having a professional guide. We did this trip alone, so it was us and the driver and it was great, would do it again the same way. Due to Covid there were very few tourists and many times we were the only guests. I totally recommend this agency.

Average User Rating
4.7/5
Rating Breakdown
  • 5 star 146
  • 4 star 12
  • 3 star 5
  • 2 star 5
  • 1 star 7
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