- You are here:
- Home
- Tour Operators
- Golden Rwanda Safaris
- Reviews
Golden Rwanda Safaris
- Offices In:
-
Congo (DRC)
- Size:
- 5-10 employees (Founded in 2012)
- Member Of:
- ASTA, APTA, RTTA, Tripadvisor & VISIT RWANDA
- Tour Types:
- Custom mid-range & luxury tours that can start every day
- Destinations:
-
BICDKERW
- Price Range:
- $2,597 to $12,986 ppper person per day (MXN, excl. int'l flights)
for a custom tour
Your request will be sent directly to the operator
If preferred, you can contact the operator directly
Reviews
GR
Email Christie | 20-35 years of age | Experience level: first safari
Gentle and helpful
We had the daily tour in Akagera National Park. Everything was amazing! The experience was incredible thanks to our guide Mr. Taufique and his professionalism. Definitely worth the money!
Email Jonathan | 20-35 years of age | Experience level: 2-5 safaris
Beautiful Gorillas, Safari, and Country
I had a really good experience with this tour operator, and had a great guide, Taufique. He always went above and beyond for us, even finding us some of the best fruit in Rwanda, and driving us everywhere. The Gorillas are amazing, the Safari is great, and everything was incredibly smooth even though we booked less than a week before.
IT
Email Elisa | 20-35 years of age | Experience level: first safari
Kind and responsive to our request
For all of us was the first safari ever and we're more than excited now. Taufique was a wonderful and very kind guide! He showed us the wonders of Akagera Park, stopping each time we asked him in the perfect spots to look at the animals!
The experience was amazing even though it rained at certain times, in fact, thanks to the opening jeep roof we spotted lots of animals: giraffes, elephants, antelopes, baboons, hippos, and thanks to the funny and immersive boat trip option even a crocodile in the lake!
We had just some troubles with the pickup time, cause the jeep broke a few minutes before and the guide was a little bit late, but we forgot immediately this little problem thanks to the amazing and unique experience that Taufique gave us live!
CA
Email Tahar | 50-65 years of age | Experience level: first safari
Simply perfect !!
So much to say about this Safari.At first at the agency we were a bit confused but after a while everything went clear.Benoit took us back at the hôtel. Then we were in contact with Toufik the driver who was also our guide.What an amazing person,very professional,he answered all our questions and beyond.He knew where to go to find the different species of animals.He offered an excellent service.We spent one Night in a luxury tent that looks like a 5 stars hotel,the staff was so kind and efficient,the food was excellent and the night hearing the sounds of the Savannah was thrilling.I would do it again but i would spend two nights.
I wish everyone experienced this at least once in their life.
Email Joan | 65+ years of age | Experience level: first safari
Amazing customer service
Gorilla and golden monkey trek
Jul 2024 • Solo
I went on a gorilla and golden monkey trek with Golden Rwanda Safaris, both amazing and truly unique experiences with the animals. We were within a few feet of the gorilla family. The 2-3 yr old juvenile gorillas were tussling and climbing trees and vines almost the whole time. The golden monkeys were just beautiful and such fun to watch scampering in forest trees and also on adjacent farmland, digging up and eating potatoes. Frank, the tour operator, was amazing, going above and beyond any company I have ever dealt with.
He had told me that his primary goal is customer service, and he demonstrates this approach beyond any expectations I had. Through many emails and also phone conversations with Frank, he clarified any questions I had regarding the trip and was always there when needed. His professionalism and flexibility were outstanding. He was truly magnanimous on the last day when he personally took me to the airport at 9 AM when it was discovered at the last minute that my flight was re-scheduled for 12 hrs later. He took me back to his office in Kigali and personally saw to it that one of his guides met up with me to tour the city and see more sights we missed the first day before returning me to the airport in the evening. Both my original guide and guide that last day were pleasant, reliable and knowledgeable about Rwanda and the wildlife.
I would highly recommend Golden Rwanda Safaris to anyone. Frank is a true treasure
BE
Email Iris | 50-65 years of age | Experience level: first safari
It is a fantastic, super friendly and reliable tour operator that I recommend to everyone!!!
We booked in advance a 1 day unforgettable safari tour to Akagera National Park.
The booking and further communication went very smoothly via email and WhatsApp with Frank.
On the agreed day our wonderful guide Taufique picked us up at 5am at our hotel to take us to the park in a comfortable jeep. On the way he gave us, without being pushy, a lot of explanation about Rwanda, the culture, the nature, the sights and he encouraged us to ask him all our questions. He even stopped to let us enjoy a beautiful sunrise.
In the park we enjoyed a delicious breakfast buffet and a tasty lunch and Taufique made a great effort to show us as many wild animals as possible from start to finish!
The safari tour was not cheap but definitely worth the money!
Taufique and Frank also gave us a lot of information about renting a car for our road trip through Rwanda and also about the state of the roads and safety on the road. In the end we were able to rent the car through Golden Rwanda at a very reasonable price per day.
So, i would love to recommend Golden Rwanda Safaris to everyone!
Thanks for everything you did for us Frank & Taufique!
Email Adam Luff | 65+ years of age | Experience level: first safari
The perfect safari tour in Rwanda with a truly unforgettable experience
My Golden Rwanda Safari tour in Rwanda was an extraordinary adventure from start to finish. The communication with Frank was seamless and efficient, ensuring all my questions were promptly answered and my needs were exceeded. The service provided by our guide Mansoor was flawless and staff exceptional, with his deep knowledge and genuine passion enhancing the entire experience. Considering the quality of the accommodations, the expertise of the guides, and the unique encounters with wildlife, the tour offered great value for money. The reliability of the logistics was impeccable, with smooth transitions between different parks and activities. The highlight was undoubtedly the breathtaking moments spent tracking mountain gorillas in Volcanoes National Park, complemented by the stunning biodiversity of Akagera and Nyungwe Forests. This safari tour exceeded all my expectations and left me with unforgettable memories.
Lastly this: everyone single Rwandan we met and interacted with was genuinely interested in providing us the the very best experience and as my daughter put it ‘zero attitude’ !
Email Chris | 35-50 years of age | Experience level: first safari
Mansoor was excellent in every way--friendly, accommodating, knowledgeable, and a great driver!
My brother and I did a custom safari tour and gorilla treking with Golden Rwanda Safaris and I cannot reccomend it strongly enough! Frank (the owner) was great--he was communicative by email and WhatsApp and we were even able to speak to him over the phone (wifi call via WhatsApp). I must admit we were a bit nervous when we had to wire money to a stranger in another country but Frank stayed in constant communication with us and really delivered on everything he said he would. Also i will say that at first we thought it was a bit expensive, but after the experience I must admit that it was a great value and I definitely got my money's worth!!
Here is a breakdown of what we got for our price (about 5000 per person):
A driver who picks you up from the airport and drives you around to all your places (basically a personal chauffeur), nice(!!) hotel accommodations for 8 nights where either all or some meals included, gorilla permit (when we went these cost about 1500 per person), and park entrance fees. Here is what we did on our trip:
When we arrived, we were met at the airport by our guide, Mansoor. He drove us to our first hotel in Kigali which was one of the nicest hotels I've ever stayed (Serena-breakfast included). The next day Mansoor drove us around Kigali where we visited the genocide museum and some local markets. The next day Mansoor drove us into the mountains to do our gorilla trekking and we stayed at the beautiful 5 volcanoes lodge (all meals included here). The next morning we hiked into the rain forest and literally hung out with a family of gorillas for an hour--it was incredible!!!! When we got back to the hotel the porters took off our gators and our shoes and rubbed our feet!!!!!!! I don't know if you'll get this service too but man...and I think they have other massage and spa treatment you can pay for as well. The next day we drove to Akagera park and went on a sunset boat ride on one of the lakes in the south, which was nice (and included in price). We stayed at ruziza lodge which was beautiful, but right on the water which means it was a little buggy (bring mosquito repellant!). Here all meals were included. Then we moved north through the park towards our next hotel, the kerenga bush camp looking for animals along the way. Along the way we picked up a field guide (not included--120$ for 3 days) Sandrine and she was amazing!!! She was super knowledgeable about the park and she spotted so many animals that we definitely would have missed otherwise. Over the course if 3 days in the park we saw many animals including 4 if the "big 5": Buffalo, rhino, lion, and elephant (we did not see any leopards). We also saw tons of giraffes, zebras, hippos, and antelope, and we even saw a crocodile and a black mamba snake (from the safety of our safari truck!) All meals were included at kerenga bush camp including a packed lunch when you're on safari! We also went on a really cool night safari (also included!). Afterwards Mansoor drove us back to Kigali for the night, them dropped us at the airport to catch our flight home.
This was the trip of a lifetime and worth every single penny I spent (including all the tipping...be ready for that and don't be stingy!!)
One last thing I will say: everybody we met: our driver Mansoor, Frank, all the staff at every hotel or restaurant, the guides and and trackers on every trek or safari, everbody was super super friendly and nice and always made us feel very welcomed and at home. Rwanda is a super special place and I highly reccomend it for everyone to visit and I highly highly highly recommend that you hire Frank's Golden Rwanda Safaris to arrange everything for you! You will not be disappointed!
Email Jeff S | 35-50 years of age | Experience level: 2-5 safaris
Great experience and good communication with Golden Rwanda
Overall had a great experience with Golden Rwanda. From the initial communication and setting the itinerary to payment, permits, and transportation everything went smoothly. I would use this operator again. Upon airport arrival, to airport drop off 5 days later, everything was seamless and taken care of.
Frank was responsive up until arrival, and Claude our driver for the week aimed to please and nothing was an inconvenience. Highly Recommend.
CH
Email Philipp | 20-35 years of age | Experience level: first safari
best tour guides on the planet
it was a rather spontaneous trip but the tour operator and especially the tour guide who was assigned to me made it a great experience. i really knew they love what they do and care about the animals, environment and their customers so much. very welcoming people, the safari was great even though i missed out on lions and leopards. Got to see a huge herd of giraffes as well as hippos, elefants, and thousands of zebras and impalas though :) 10/10 would do it again
Disclaimer
- All corporate and/or tour info is provided by Golden Rwanda Safaris , not SafariBookings