Reviews

Sort By: Date Most Helpful 31-40 of 297 Reviews
Ben   –  
United States US
Visited: November 2017 Reviewed: Nov 20, 2017

Email Ben  |  35-50 years of age  |  Experience level: first safari

Everything that I had hoped for -- excellent 1 day tour of Akagera and introduction to Rwanda
5/5

Every aspect of the tour provided by Frank and Golden Rwanda was excellent, from our pre-trip communications, early morning pick-up, travel to/through/back from the park, and follow-up. This was my first (solo) trip to Africa and first safari, and Frank provided detailed and thoughtful historical and cultural perspectives on the rides to and from the park. We spent the whole day (~6-7 hours) traveling the length of the park and were able to spot and spend significant time observing almost all of the hoped-for animals (... elephants, giraffes, various antelopes, hippos, zebras, crocs, great birds -- but saving the rhinos and lions for my next trip!). Frank and Daniel, our local guide within the park, were experts at spotting animals on the horizons and shared their extensive knowledge about every aspect of the park. We spent plenty of time waiting for camera shots to develop and I never had a feeling that we needed to move faster or rush an experience. The Land Cruiser was very comfortable throughout the trip and got us through the park, including a brief afternoon downpour, with ease.
When I go back to Rwanda, hopefully with family in tow, I look forward to doing another tour with Frank -- it was an excellent experience and I would not hesitate to recommend their services.

Conny Henninger   –  
Germany DE
Visited: November 2017 Reviewed: Nov 27, 2017

Email Conny Henninger  |  35-50 years of age  |  Experience level: over 5 safaris

The whole day was perfect! Picking me up in time! Safe journey to & through the park! Amazing time!
5/5

The guys from Golden Rwanda Safaris are great! Especially Frank Kanymutara! He is not only smart and a very good driver! He is as well very funny! Last time in Rwanda he was recommended for driving to Kirinda during rain season. This was great too. The cars are always good cars and very clean! Frank is always taking care of his clients as well as of the cars. This year we had a great time in Akagera Park. We spotted almost every animal. From beautiful birds, loads of impalas, buffalos, zebras, elefants, giraffes, warthogs, monkeys, hippos and finally we saw a leopard in the tree. This was amazing as he was relatively close to our car. At the end I can only say "Thank you Frank! We had a wonderful day! And for sure - we will be back and call you to guide us again!"

Eli   –  
Australia AU
Visited: November 2017 Reviewed: Jan 1, 2018

Email Eli  |  20-35 years of age  |  Experience level: first safari

Amazing Experience
5/5

We had 2 spare days in Rwanda and decided to do a safari in Akagera National Park, after recommendations from Golden Safaris. From the initial contact with Frank from Golden Safaris, he was helpful and accommodating. He tailored a trip to suit us and the number of days we had (2). It definitely lived up to, and exceeded our expectations. Our guide Jean Marie was so lovely and knowledgeable. We were lucky to see 3 of the "Big 5" animals, along with many others. I couldn't have asked for a better trip!

Amaka   –  
Nigeria NG
Visited: December 2017 Reviewed: Jan 5, 2018

Email Amaka  |  20-35 years of age  |  Experience level: first safari

Fantastic hands on experience. Left no detail to chance. Always on time pleasant and courteous.
5/5

Fantastic hands on experience. Left no detail to chance. Always on time pleasant and courteous.

Alan   –  
United Kingdom UK
Visited: January 2018 Reviewed: Jan 24, 2018

Email Alan

Frank was reliable, attentive, friendly, flexible and knowledgeable.
5/5

Frank was reliable, attentive, friendly, flexible and knowledgeable.

MATTHEW   –  
United States US
Visited: May 2024 Reviewed: Jun 4, 2024

Email MATTHEW  |  35-50 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

Everything was well done and exceeded expectations. The guide Abouba was professional and knowledgeable. The lodge was exceptional and their food was top notch. The gorilla trek was wonderful.

Savanna   –  
Rwanda RW
Visited: December 2023 Reviewed: Dec 26, 2023

Email Savanna  |  20-35 years of age  |  Experience level: first safari

Extremely helpful! Well knowledgeable! Cost effective! And crazy fun!
5/5

The tour was amazing! We did a 2 night 3 day trip to Akagera and had a wonderful time with our group of 4. The owner of the company was super responsive. All my questions about the trip were answered quickly and appropriately. For my first time planning a trip, this company made it easy. They were willing to help us plan a trip that involved all we wanted to do including camping instead of staying at a hotel. The tour guide himself was on time and knowledgeable and willing to help and went out of his way to make the experience successful. The costs were also kept at a reasonable price. The safari car was a little older but it was still comfy for the multiple hour drives! Would have loved a way to charge our phones since we camped though haha. I would definitely recommend this company and will likely use this company again!

Jacky   –  
Singapore SG
Visited: May 2024 Reviewed: Jun 11, 2024

Email Jacky  |  20-35 years of age  |  Experience level: first safari

Well planned trip with experienced operator/guide
5/5

This is my first time to Africa and Rwanda - and I couldn’t be happier to travel with Golden Rwanda Safaris. Frank has been a delight since the beginning; answering my questions and giving me tips when it comes to packing for the safari. He’s always responsive, even when Rwanda was having its commemoration for the genocide.
I was lucky to travel with Taufique, who is friendly, fun and quick-witted. My hiking boots broke twice during a hike and he was able to quickly find a place to have it fixed, and made the rainforest trek to chimpanzees possible. Taufique is also determined and patient, when we’re in the safaris trying to spot all Big 5s and the other animals.
I truly enjoyed my time in Rwanda - the hotels, restaurants that they booked were superb, the car that they used is new and well stocked with drinking water, and the itinerary was well paced and not rushed. Recommended and hope to be back again!

Stacy   –  
United States US
Visited: April 2024 Reviewed: May 14, 2024

Email Stacy  |  65+ years of age  |  Experience level: over 5 safaris

The Experience of a Lifetime
5/5

The high ratings for Golden Rwanda Safaris is completely justified! The email communications in the beginning were quick, and precise, as well as accommodating for a change of plans due to world events. They provided everything I required from pick up to drop off at the airport and everything in between including hotel accommodations before my departing evening flight. The accommodations were clean, quiet, and very lovely, and the food was delicious. I really appreciated the attention to detail, such as water bottles and snacks. I definitely recommend visiting the Genocide Memorial, it was a very powerful experience and made me appreciate how far the country has come in their process of truth and reconciliation. And of course, the gorillas are amazing. You get way closer than I could have imagined, but the Park Rangers make sure the animals are treated respectfully. One of the reasons I chose Rwanda for my visit to the gorillas. I looked at a range of safari prices, there are cheaper than Golden Rwanda, but the quality of the driver, vehicle, accommodations and food was worth the slightly higher price point. You will certainly get your money’s worth. I was traveling solo, and was well treated at all the locations, which is not always the case. I have been to Africa several times, but this was my first time to Rwanda, Golden Rwanda Safaris provides a superior safari experience and I highly reommend them!

Kayla Kuzniewski   –  
United States US
Visited: September 2023 Reviewed: Dec 31, 2023

Email Kayla Kuzniewski  |  20-35 years of age  |  Experience level: first safari

Life changing experience
5/5

Gorilla trekking has been at the top of our bucket list for some time and Golden Rwanda Safaris made the experience even better than we could’ve imagined. Everything from booking to drop off at the airport at the end of the trip was seamless. Communication was consistent and easy. Payment was smooth. The hotels were stunning.

Our tour guide, Taufique, was absolutely wonderful. He brought us around Kigali, showing us the highlights of the city and choosing an incredible restaurant for lunch that we never would’ve found on our own and gave us a true taste of what locals eat (delicious!). He was always punctual, kind, and informative. It can be intimidating traveling to a new country for the first time, let alone a new continent, but we felt completely taken care of with Taufique.

The tour itself was a dream. We loved Kigali and hope to go back to see more of it one day. Taufique brought us to Volcanoes National Park where park guides then took over to lead our trek. We ended up on the most difficult route (hiking almost 4 hours uphill in some rain and through thick brush) but it was beyond worth it. They choose routes based on physical fitness so many groups had hikes under an hour in much easier conditions. Our hike brought us to a family of over 20 gorillas where we saw multiple silverbacks, mamas, juveniles, and babies. I never imagined we would be so close to these incredible creatures but the hour we spent mere feet from them will forever be one of the best of my life.

The golden monkey trek was a wonderful bonus. That hike was super short and easy and the monkeys were beautiful and interesting. We were afraid after the exhaustion of the day before it would be too had to do another trek but this one was easy and well worth it.

I cannot recommend Golden Rwanda Safaris for a Gorilla Trek enough! We will definitely be back one day and hope to use them again.

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 297
  • 4 star 13
  • 3 star 1
  • 2 star 0
  • 1 star 0
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