Reviews

Sort By: Date Most Helpful Rating 251-260 of 312 Reviews
Hikaru   –  
Japan JP
Visited: March 2024 Reviewed: Mar 22, 2024

Email Hikaru  |  20-35 years of age  |  Experience level: first safari

This is nature
4/5

I enjoyed 1 day private game drive. It was rather reasonable: $385 each including breakfast and lunch.
Unfortunately, we could see only buffalo among BIG5 from the distance. We could also come across zebra, impala, baboon, giraffe, hippo and crocodile. They said lions and elephants are sermon the day and the day before. Our guide drive said this is nature, animals are not always appear.

Ireri Ablanedo   –  
Mexico MX
Visited: July 2024 Reviewed: Jul 18, 2024

Email Ireri Ablanedo  |  35-50 years of age  |  Experience level: first safari

A one in a lifetime experience, with a professional, knowledgeable team to guide you
5/5

I rarely write reviews, so the fact that I didn't hesitate to write this one speaks a lot about how grateful I am to Golden Rwanda Safaris for one of the best trips I've ever had. Since I was going to Rwanda for work and only learned about it a few weeks in advance, I had a very short time to put together this tour. In just a few days, Golden Rwanda Safaris helped me curate an experience that was exactly what I wanted: canopy walking in Nyungwe (amazing!), climbing a mountain and sitting next to a family of gorillas in Volcanoes National Park (I don't know how Golden Rwanda got me a spot on such short notice, given that there are few permits available in the summer), learning more about Rwandan culture and traditions (I learned how to make banana beer!), and glamping in Akagera Park with hippos just outside my tent. My guide, Soufiani, was extremely professional: always on time, a careful driver, always patient and attentive to my needs, making sure I felt safe and that I was getting the exact experience I wanted (for example: when I told him - mid-trip - that I preferred to spend the night in Ruzizi Tented Lodge instead of another fancier hotel they had booked for me, he immediately made arrangements to make that happen).

It was also very clear to me that Golden Rwanda knows its trade, as they were able to suggest really cool experiences (in addition to those I had in mind), and their choices for accommodation were on point. Also, they constantly requested feedback and asked if there was anything else they could do to make sure I was happy. I can not recommend them enough!!

Nabeela Nasim   –  
Australia AU
Visited: December 2023 Reviewed: Dec 17, 2023

Email Nabeela Nasim  |  20-35 years of age  |  Experience level: first safari

Excellent service and unique experience
5/5

It was an absolute pleasure to experience the amazing service of The Golden Rwanda Safari. I have booked the 1-day Akagera National Park game drive and was travelling by myself. Starting from the beginning, with booking till the end it was great. All my enquiries were answered promptly and nicely by Frank (the owner). Also, before the game drive, I was provided with all the necessary information and things to carry (rain jacket etc.) This made my trip well prepared.
It was my first time in Africa and I am glad I travelled to Rwanda and experienced the safari with them. My guide was Taufique. If you travel here, make sure to ask for him. It was a pleasure to travel with him. He is very knowledgeable and was always on top in planning. I was able to spot numerous wildlife, more than I could expect. He answered all my questions so nicely. It was also great to learn a lot about Rwandan culture and history from him.
I would 100% recommend Taufique as a guide and Golden Rwanda Travels for any tours and safaris. They have the best customer service!!!

Dee   –  
United States US
Visited: December 2023 Reviewed: Dec 26, 2023

Email Dee  |  20-35 years of age  |  Experience level: first safari

Patient!
5/5

Mugisha was a very patient driver. It was my first time visiting Akagera Park with a group of 4 people and because of Mugisha, we were able to see many amazing animals and take many many pictures!! Would definitely recommend Golden Safari with Mugisha

Mudi   –  
Malta MT
Visited: January 2024 Reviewed: Jan 9, 2024

Email Mudi  |  20-35 years of age  |  Experience level: first safari

Absolutely Fantastic absolutely
5/5

It was a fun and interactive tour. No dull moment guaranteed. Value for money most definitely. I recommend to anyone always.

Just ask for Taufique, he knows the way

Lisa   –  
United States US
Visited: December 2023 Reviewed: Jan 15, 2024

Email Lisa  |  50-65 years of age  |  Experience level: 2-5 safaris

Excellent
5/5

I booked the Rwandan Gorilla trip directly with Golden Rwanda Safaris about 10months before travel. They organized my permits, hotel accommodations, airport pickup and a trip to the Genocide Museum for myself and my son.

Everything was as promised and more. The vehicle was spotless and Jean Claude was an awesome guide with impeccable English and knowledge of the region. We felt in safe hands the entire trip. I couldn’t recommend Jean Claude any more.

The city is spotless, and the museum and gorilla experience was extremely well organized. We only did one day with the gorillas which turned out to be perfectly fine. The hike wasn’t hard at all and we were in an “average” group. You get exactly 1 hour with the gorillas and they were so close they brushed by us.

The Genocide Museum was moving and hard to process. I think how they presented the event was respectful and allowed for quiet reflection.
Definitely worth visiting.

Thank you Jean Claude and Golden Rwandan Safaris for taking me to a bucket list trip and making it unforgettable!

Ghinwa M.   –  
Lebanon LB
Visited: February 2024 Reviewed: Feb 5, 2024

Email Ghinwa M.  |  20-35 years of age  |  Experience level: first safari

Very Professional - Golden Rwanda Safaris
5/5

Golden Rwanda Safaris are very professional. They have excellent guides, that are knowledgeable and experienced. They will give you lots of information, and safety is their top priority. Guide Taufique was the best, he was helping other guides in the park as well.

Camilla   –  
Germany DE
Visited: February 2024 Reviewed: Mar 3, 2024

Email Camilla  |  35-50 years of age  |  Experience level: over 5 safaris

True luxury, excellent organisation and communication, highly reliable and very friendly.
5/5

We had a truly great experience from the pickup at the airport to the drop-off on our last day. Everything was perfectly taken care off, the hotels (Governor's Residence in Kigali and Five Volcanoes at the national park) were wonderful and our hikes to see first the gorillas and then the golden monkeys were amazing. Food and service were very good and the little extras such as fresh water bottles in the extremely clean and tidy car, gaiters for the hikes and a foot massage and shoe cleaning after each bike provided for a feeling of luxury. Very good value for money! Would highly recommend choosing this tour operator.

Amaris   –  
United Kingdom UK
Visited: April 2024 Reviewed: Apr 18, 2024

Email Amaris  |  20-35 years of age  |  Experience level: first safari

An incredible experience
5/5

I visited Akagera with Golden Rwanda and had an incredible experience throughout. Frank communicated clearly and promptly, and was flexible on arrangements. It was very well-priced compared to competitors and the itinerary for Akagera was great to maximise time on game drives.

Taufique was a super guide on the day - very communicative, punctual, patient, and professional. The vehicle was clean, comfortable, and had amenities like a fridge and plugs for charging. Taufique had a great eye for spotting animals, and I was very pleased with what I saw! Meals included were good too

John J   –  
United Kingdom UK
Visited: June 2024 Reviewed: Jul 2, 2024

Email John J  |  50-65 years of age  |  Experience level: 2-5 safaris

Friendly, flexible...fantastic
5/5

From first contacting owner Frank to research trip options a year before travelling, to bidding a fond farewell to our great guide Tarfique at Kigali Airport we had a fantastic experience with Golden Rwanda Safaris. At every stage it was easy to contact Frank via email and he answered all my various questions politely. We booked the 12 Days Rwanda Safari Adventure, having agreed that we would alter the scheduled itinerary in a couple of places so that it best met our wishes. Prices were competitive, but the service from Frank gave me greater confidence to book with Golden Rwanda. When we arrived at Kigali Airport, Tarfique was waiting for us and we began what was like a trip with a well-informed, local friend. We had a great time, chatting and laughing with him, while at every stage of our tour Tarfique checked how we were feeling and what we wanted to do. We made more changes to the itinerary as we travelled round the beautiful country, having a wonderful experience. Although the National Parks organise the various primate treks, Tarfique ensure we had places on an easier gorilla trek due to my wife's mobility and we had a brilliant solo trek to meet colobus monkeys in Nyungwe which made that even more magical than the chimpanzee and golden monkeys treks that we did in small groups. Boat trips on the lakes of Kivu, Iheme and Rehondo (one of the itinerary changes we made) were wonderful too. Hotels we stayed in were described as mid-range, but were all great and varied from the gorgeous setting of Ruzizi Tented Camp in Akagera to the 5 star smoothness of Serena hotels in Kigali and Gisenyi. At all hotels the staff were very friendly and cheerful - but special mention to the lovely team at Ruzizi who made our stay there super special. All in all a dream holiday with Golden Rwanda Safaris and a big tick off our bucket list!

Average User Rating
5.0/5
Rating Breakdown
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