Reviews

Sort By: Date Most Helpful Rating 241-250 of 312 Reviews
Laure   –  
France FR
Visited: April 2019 Reviewed: May 3, 2019

Email Laure  |  20-35 years of age  |  Experience level: 2-5 safaris

Most reliable tour operator providing top quality services at honest price
5/5

Benoit managed to accommodate us with two cars and a fantastic guide (Fabrice) at the very last minute. The quality of the overall service was top notch, all the while being the cheapest option we have found in Kigali. We all highly recommend this your operator, for being so reliable, honest and providing the best service. Great value for money!

Rakesh   –  
United Arab Emirates AE
Visited: March 2019 Reviewed: Mar 14, 2019

Email Rakesh  |  20-35 years of age  |  Experience level: first safari

Fantastic experience
5/5

Frank is a professional , and was a great company on the tour. This is was one of the best safari experience. I would certainly , recommend them to anyone who wants a reliable and excellent tour company .I know I would , when back in the country next time :)

Maria   –  
Sweden SE
Visited: March 2019 Reviewed: Mar 5, 2019

Email Maria  |  35-50 years of age  |  Experience level: 2-5 safaris

We had a great time with Frank on our one-day tour to Akagera! Highly recommended!
5/5

Great arrangement with high service and customer focus!

Mohamed   –  
Congo (Brazzaville) CG
Visited: March 2019 Reviewed: Mar 5, 2019

Email Mohamed  |  20-35 years of age  |  Experience level: first safari

Wonderful!!!!
5/5

It was great from the pick up at Hotel to the Park. The Team was friendly and professional. Especially Jean Claude who was a very dedicated Guide. He did all what he can to make me comfortable. I have seen Lions, Elephants, Giraffes, Hippos, buffalo, hyenas, zebras etc... It was more than expected. I recommend it

Yasmine S   –  
United Kingdom UK
Visited: July 2019 Reviewed: Jul 21, 2019

Email Yasmine S  |  35-50 years of age  |  Experience level: first safari

Amazing Experience
5/5

Frank is an excellent tour guide, punctual, knowledgeable and honest and quotes very reasonable prices compared to the experience. We went to Akagera and he had very good eye to spot the animals, he had great knowledge of the park. Very good experience with Golden Safaris, definitely recommend.

Scott   –  
Singapore SG
Visited: July 2019 Reviewed: Jul 19, 2019

Email Scott  |  35-50 years of age  |  Experience level: first safari

Perfect in every way possible
5/5

Being my first visit to Africa I was apprehensive about how to choose a trustworthy tour operator. Frank of Golden Rwanda Safaris could not have been more helpful. From our first communication, it was clear that Frank values customer service above all else. No request was too much and the payment platform made it simple and painless to finalize the transaction.

On the ground in Rwanda, Frank's level of service was impeccable. Frank was always on time and no request was too much. I had wanted to visit the Gorillas for 25 years and Golden Rwanda Safaris made it happen in a way that I will never forget!

If you choose Golden Rwanda Safaris, Frank and the team will make sure you leave Africa with an experience that will stay with you for a lifetime.

Davina NAIKEN   –  
Mauritius MU
Visited: June 2019 Reviewed: Jul 19, 2019

Email Davina NAIKEN  |  35-50 years of age  |  Experience level: first safari

Wonderful Experience, highly professional & knowledgeable
5/5

A wonderful surprise. The service was excellent. Frank who accompanied me on my 2 days tour to Akagera and Kigali was highly professional and paid a lot of attention to details to make my experience unique. In Akagera, he made sure I was having a chance to see all the animals there. He had water bottles in the car everyday. He even brought me coffee on my departure day which was really early morning.
He was also well respected by the people at places we visited, which certainly shows the reputation of the company in the destination.

Spending 2 days with Frank also taught me a lot about the culture of Rwanda, the lifestyle and the friendliness of people despite the history. It was a very emotional 2 days, and I came back home with a lot of great memories.

I have no hesitation to recommend Golden Rwanda Safaris and would not definitely not go with anyone else.

Jose Manuel Sanchez Andrade   –  
Spain ES
Visited: August 2019 Reviewed: Sep 5, 2019

Email Jose Manuel Sanchez Andrade  |  35-50 years of age  |  Experience level: 2-5 safaris

Good agency
5/5

Good agency, serious and with good services.
The driver-guide, very good.
An agency of the most reliable and serious.
All very well.

Caroline   –  
United States US
Visited: June 2019 Reviewed: Jun 27, 2019

Email Caroline  |  20-35 years of age  |  Experience level: first safari

Best day of my trip - AMAZING guide
5/5

Frank was so wonderful. I was nervous about going on a tour alone, but I shouldn't have been. He is very professional and kind and knowledgable. Would recommend this tour to anyone.

JAMES TUCKER   –  
United Kingdom UK
Visited: May 2019 Reviewed: May 27, 2019

Email JAMES TUCKER  |  50-65 years of age  |  Experience level: over 5 safaris

A truly African adventure
5/5

We were very fortunate to have picked Golden Rwanda Safaris headed up by Frank. We went on a day safari to Akagera National Park with Frank in his very modern V8 diesel Toyota land cruiser. We picked up a game scout from the main office when we arrived to join us who was very knowledgeable about everything to do with the park. We saw many animals, birds and butterflies. Massive thanks to Frank we very much enjoyed our trip and Rwanda is a remarkable country all round. Now my wife Carol wants to come and live in Rwanda!

Average User Rating
5.0/5
Rating Breakdown
  • 5 star 298
  • 4 star 13
  • 3 star 1
  • 2 star 0
  • 1 star 0
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