Bonfire Adventures
- Located In:
- Size:
- 100-250 employees (Founded in 2010)
- Tour Types:
- Custom budget & mid-range tours that can start every day
- Destinations:
- Price Range:
- $2,257 to $9,547 per person per day (MXN, excl. int'l flights)
Reviews
Email Annie | under20 years of age | Experience level: 2-5 safaris
Horrible
Horrible experience flight got delayed 9 hours zero communication before hand even send us a driver to the airport knowing our flight was cancelled DO NOT RECOMMENDED
Email Florence | 35-50 years of age | Experience level: first safari
Smooth booking but tour guide was very unprofessional.
Booking process with Denise was very well done but this is just the tip of an iceberg to have an enjoyable safari.
Day one - our tour guide was extremely late. He advised us to arrive at pickup location at 6.30 am but didn't arrive till past 8am. Worse, we couldn't reach him on contact provided by Born Fire. The guides lack of professionalism was evident right away since he got into it with one of the tourists stemming from frustration of waiting on pickup.
I didn't feel safe riding on the Land Cruiser after the guide explained his late arrival was due to fact that he had arrived at Nairobi city same morning following a seven day tour from Mombasa
Email Augustine | 20-35 years of age | Experience level: 2-5 safaris
My opinion is you better use another travel agency.
It was our first time in dubi and When we arrived we were dropped off at the hotel and left to check in the hotel by ourselves. We had a tour for the day we checked in even though we were extremely tired and ended up missing the tour since noone came to the reception to call us down. They just whatsapp you ( yet the hotels wifi was very slow so we received these messages very late) They only wait for you 20 min and leave you .
The second and third tour guides were really good. Congrats to them. The company only gave us activities for the first two days and left the other 4 unattended. During drop off to the airport on our departure we were left to navigate on our own until we reach our take off gate. Generally won't go with them again. I rather book for myself amd go alone. No difference.
Email Karolle K & Chase C | 35-50 years of age | Experience level: first safari
Honest, Reliable & Efficient
This was our first time using Bonfire Adventures. As a citizen of Kenya living abroad, I thought I was in a good position to navigate scheduling a tour to The Mara & Diani, but ended up reaching out to Bonfire after encountering a couple of complexities. Bonfire managed my bookings for both resorts including booking the flights via Jambo Jet. They made the process very easy, and sent us updates on the payments. They also made meaningful recommendations based on the experiences we were looking for and our price point.
Moses, our driver and guide to the Mara had a great personality and he was very invested in making sure that we got to see different animals. We really had a great time.
I will definitely be using Bonfire again, let the team with the expertise navigate the process on my behalf. I actually paid less compared to how much the hotels and resorts quoted me directly. Long post alert :). Thank you Bonfire team.
AE
Email kumar | 50-65 years of age | Experience level: 2-5 safaris
Unprofessional Tour Operator - suspect him of cheating on money
The driver and the guide (not sure if the person was a guide as he did not volunteer with any information or describe any game through the two and a half days) couldn’t have been worse . Took us more than 10 hours to reach Emaiyan Camp from Nairobi , as we were brought in from an inconvenient road - Sekenani Gate is what should have been used , we came through Talek gate (which you must avoid if you are getting to your stay place). As we reached the gate at 5 pm (after starting at 830 am at Nairobi airport - we did breaks of about 60-90 mins total on the way) , the driver took a transit pass - which is free of charge . However , our driver took 100 USD per person (5 of us were there ) - taking money like this is cheating (to me !) .
Emaiyan Camp was great - always out to make you comfortable . And the game sightings were also great - made for a great trip overall , despite bonfire !
Email Deejay Vyto | 35-50 years of age | Experience level: first safari
Great Customer Service & Excellent Planning
Kudos Ann, Nakuru Branch for excellent planning. Everything ran as planned to Dubai and back. I highly recommend Bonfire Adventures & Events Ltd.
Email Maureen | 35-50 years of age | Experience level: 2-5 safaris
We had a good time at Ashnil hotel booked by Kibe. tour guide from wildebeest was perfect
It's my third booking and I always love their services. So far so excellent
Email Bilhah | 35-50 years of age | Experience level: over 5 safaris
Terribly dissapponted by our agent ,from transport,hotel bookings and check in ,he was just off
We were truly dissappointed on our first experience booking with bonfire to Diani Baobab.
1.Transport -
a)On arrival at Miritini 3am ,we had a pickup challenge ,2 different guys having our contacts ,ready 2 pick us up and confusing us .We couldnt reach our agent for clarification.So frustrating .
b)The one transport means we settled for was so old and uncomfortable.This was after making so many calls with differents guys .
3. Checking in-Upon arrival ,we were not able to be checked in since our agent had not communicated to us that the hotel checkin time is 10am and we couldnt access the all inclusive facility as his early communication until checked in .Mind you we reached the hotel 5am ,only to wait at the reception till 10 am.
Having to pay an extra cost to access breakfast yet we could have done flights and got to the hotel in good time with no challenges .Old parents and kids tired after a long trip in the night .Then wait for long hours to check in.
-Clear communication on checking timings should be passed to clients
-Agent should not rush in closing business
- Agent should confirm about laggages and maximum kgs to br carried per person .Some of us had to pay extra for laggage.
AE
Email MICHAEL | 35-50 years of age | Experience level: first safari
Excellent
This is my first time to booked on bonfire adventures. The booking went well. The consultant named Edah was really helpful and very detailed on all the information that I want to know. On the day of the masai mara tour, Our Guide Mr. Dickson, a well experienced nice guy which is very helpful and accomodating. The safari was really awesome. We manage to see a lot of animals including the big 5. One on the books I must say. I would definitely recommend this Bonfire Adventure and will book again in the future. Thank you
Email Maria | 20-35 years of age | Experience level: 2-5 safaris
Jackson is a compassionate& Understanding guide who is obviously passionate about his job
Seamless booking, payment, travel and stay. They accommodated all my queries and reservations about sending my elderly relative to the wild Mara for holiday.
I shouldn't have been afraid. She enjoyed herself and got a renewed love for life and country 🇰🇪 by the time we were through 😃 Total 10/10 experience.