Reviews

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Edgar Family   –  
United States US
Visited: December 2015 Reviewed: Jan 19, 2016

Email Edgar Family  |  35-50 years of age  |  Experience level: first safari

Trip of a lifetime - Thank you, Susan!
5/5

From our first communication with Susan we knew that we found the right place! I started planning this trip 18 months before we went and with every change we made (including a slide of the dates) Susan worked to find us our best options in Cape Town and for safari. The next time we travel to Africa we will certainly be contacting Susan again!

Andrew Morley   –  
United Kingdom UK
Visited: November 2015 Reviewed: Dec 14, 2015

Email Andrew Morley  |  50-65 years of age  |  Experience level: 2-5 safaris

Fantastically Well Organised Trip!!!!!!!!!!!!!!
5/5

Hi Tammy,
I hope you are well and enjoying Summer.....its wet, cold and England here!?!?!
I have been out of action since our return, following a small Nose Op. But am back up and running now. (as is the nose!?!?!?!)
So, at long last, I have managed to get to the computer to say a Big Thank You for organising our trip to South Africa!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!
Helen and I enjoyed our adventure enormously despite the late arrival of the SA Summer and various days of petulant weather....hey we are British so used to the odd bit of rain....usually here in Britain though, not Durban and Stellenbosch, where we had some torrential storms!!
Sadly the Cage Diving was a victim of the weather, so I guess I will have to return again to sort that one!! The rest of MY diving was fab and I had an Amazing Encounter with a “lady” at Aliwal Shoal......she was a real Tiger!! (see the video about 2 & 1/2 minutes in:- watch-v=X1rzLd4Sh7M ctr & click). Wow!!!!!!!!!!!!!
We found the information pack and all the details Most useful or rather essential and it really helped. The Guy who met us was most helpful too.
Our accommodation was all absolutely lovely and spot on!
Lalibela was fab and we had many great sightings, probably the most spectacular being a virtually complete Lion hunt and very nearly a successful Kill too....all in one go....I think “Mr Attenborough” would have been jealous!!!!
Once again thanks for your help and we look forward to a return visit maybe sometime sooner than another 25 years!!
Kind regards
Andrew & Helen (Morley)

Trisha   –  
United Kingdom UK
Visited: November 2015 Reviewed: Nov 30, 2015

Email Trisha  |  20-35 years of age  |  Experience level: first safari

Fantastic, customised trip of great value
5/5

We had a fantastic trip to Southern Africa and Kerry made it a seamless experience. Everything was well-planned and I liked the ability to customise the trip but was always given top notch options. Kerry responded quickly and did a great job with the overall itinerary and timing. We will definitely go through her for our next trip to Souther n Africa.

Barbie   –  
United Kingdom UK
Visited: October 2015 Reviewed: Nov 27, 2015

Email Barbie

Very helpful and efficient in organising our itinerary.
5/5

Communications and service both excellent. The safari tour was at Lalibela, we had been before so it was as good as always.

Doug   –  
Canada CA
Visited: November 2015 Reviewed: Nov 15, 2015

Email Doug

Kruger / Cape Town / Hermanus
5/5

Second time using Pembury Tours and Susan Pattison-Wait for our travel through SA. Very professional in our dealings and Susan's personal touch and suggestions was much appreciated. The agenda / recommendations and process all met and in many cases exceeded expectations. Would not hesitate to work with Susan again and have recommended friends to as well.

Sue   –  
Singapore SG
Visited: September 2015 Reviewed: Oct 9, 2015

Email Sue  |  50-65 years of age  |  Experience level: first safari

A wonderful holiday and stress free experience above all expectations
5/5

We rarely use travel agents as I usually research and make the bookings. While researching safari at Lalibela it was suggested I spoke to Penbury so sent an enquiry. I received an almost immediate reply that a travel consultant would contact us directly. Gail contacted us, working to develop a customised itinerary and arranged car hire, accomodation and safari bookings. We loved our trip to Lalibela. It was amazing and our guide was knowledgable and friendly. The game viewing was excellent and we couldn’t believe how close we got to the animals. Our safari definitely made our trip a memorable one! The directions and timings provided to get from one location to another made it easy for us.

Accommodation throughout was of an excellent standard.

We had contacted some other operators for similar quotes, but Gail's level of service was vastly superior to the others, so we went with Pembury and was very happy with their service all the way through. Gail was very knowledgable and happy to answer any questions we had during the planning process.

The level of detail included in the planning is exceptional, which resulted in the entire tour taking place without a hitch. Gail provided a detailed itinerary by email and we were met at the airport and taken to collect our car with a full travel package which incudes vouchers for the car hire, safari, hotel and pre-booked attractions.

Pembury encourage feedback to improve their level of service to future customers.

I would definitely use Pembury to book our next trip to Africa.

H. L. Singer   –  
United States US
Visited: September 2014 Reviewed: Oct 8, 2015

Email H. L. Singer  |  65+ years of age  |  Experience level: first safari

Best travel experience ever!
5/5

We worked with Kerry at Pembury for almost a year to plan our 25th wedding anniversary safari. She is professional , Thor,ought and so helpful. She assisted us in creating a highly customized tour of SA, wine country, Vic falls and fabulous safari. She made great suggestions always followed thru and was completely flexible. She ma de the planning very easy and created a flawless trip. The travel packet was complete and contained all the c intact info necessary. I will highly recommend Kerry and Pembury for a Safari experience of a lifetime. Hope to return and will certainly reach out to her!

Michelle F.   –  
Philippines PH
Visited: September 2015 Reviewed: Oct 7, 2015

Email Michelle F.  |  35-50 years of age  |  Experience level: first safari

An incredible experience made possible by Pembury Tours!
5/5

It was our very first trip to the African Continent and Pembury Tours made sure that it was an amazing and incredible experience. Laurette McKinnon, our travel consultant did an exceptional job. We told her that the highlight of our trip was the Safari and she made that happen. She booked us at Kambaku River Sands; and totally exceeded our expectations. Everything about Kambaku was top notch - from the rooms, the food and the staff, the elephants drinking from the pool. The game drives were excellent. We saw the big 5, the ugly 5 :) , cheetah, wild dogs and a lot more and a kill! Our ranger, Phanuel and tracker, Riffus made the drives more fun!
Thank you so much! It was truly an incredible , memorable experience!

Lisa   –  
Norway NO
Visited: September 2015 Reviewed: Sep 29, 2015

Email Lisa

A wonderful holiday and a stress free service
5/5

I came across the website for Pembury tours when I was trying to wade through the huge amounts of information available on the internet when considering a holiday in South Africa. After sending a general inquiry through the website I was contacted by Tammy who came up with some great suggestions about what to do. We really didn't have any idea what we wanted to do (we felt overwhelmed with choice online) but Tammy put together a lovely itinerary for us including hotels and car hire. We were staying in South Africa on business before our holiday and she arranged for a welcome pack and itinerary outline, (including suggestions of places to visit, maps and driving directions between our hotels) to be delivered to our hotel, which was very helpful. She was also available during our holiday to help out with contacting the car hire company for additonal requests. The hotels that Tammy chose for us were excellent and exactly the type we'd asked for. Normally I’ve arranged everything myself for any holidays but knowing that the holiday had been put together by someone with local knowledge (and wasn't having to rely on tripadvisor reviews) made it far more relaxing. I’d highly recommend Pembury tours for arranging your holiday.

Lynne   –  
United Kingdom UK
Visited: September 2015 Reviewed: Sep 24, 2015

Email Lynne  |  20-35 years of age  |  Experience level: 2-5 safaris

Stress free and exceeded expectations
5/5



We had never used a travel agent before, as I always conduct the research and make the bookings. While researching safari at Madikwe I found a Pembury Tour, so sent an enquiry. I received an almost immediate reply that a travel consultant would contact us directly. Tammy Harding contacted us, working to develop a customised itinerary. We absolutely loved our trip to Madikwe and are really glad we got to stay at Impodimo for the full four days. It was amazing and our guide was so knowledgable and friendly. The game viewing was excellent and we couldn’t believe how close we got to the animals. It was quite terrifying to begin with! All the arrangements for getting to and from the reserve were perfect . Our safari definitely made our trip a memorable one!

Extremely satisfied with the service, we contacted other operators for similar quotes, but Tammy's level of service was vastly superior to the others, so we went with Pembury.

The level of detail included in the planning is exceptional, which resulted in the entire tour taking place without a hitch. Tammy provides a detailed itinerary by email. The package incudes vouchers for all safari, hotel and internal flights.

Tammy and Pembury also encourage feedback and take said feedback seriously to improve their level of service to future customers.

The best recommendation I can give, is that I would definitely use Pembury to book our future travel in Africa.

Average User Rating
5.0/5
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